This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Battery won't start from parking lot, for a couple of times now even when it was on it's first year. We have to jump start and also replaced it couple of times now but the problem persists.
Cracked windshield while driving on interstate. I did not see or hear the windshield being hit by rock, etc. Upon inspection it appears to have been hit by a small rock.
- Temple, TX, USA
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This occurs while the vehicle is stationary. When the at select lever (shift lever) is put into park the key only rotates into acc and not into lock. The key cannot be removed like this. The vehicle has 75,000 miles on it.
I had to replace original battery on my 2017 Outback at 12,079 miles Jan 2019 and then again on 12/2020 at 24,431 miles. I was told batteries only last 2 to 4 years in Arizona. I recently read of the battery lawsuit regarding electrical charge issues with 2017 Outback's.
My car's windshield has got hairline crack of about one and half feet. It happened when I parked the vehicle in the parking lot. There was no stone hit. It happened naturally.
While parked the front windshield cracked about 4 inches above the bottom of the window from from the center of the steeringwheel, two feet towards the passenger seat.
Windshield cracked from unknown origin in first year of ownership. I had a $500 comprehensive deductible and had to pay that in full to get a new windshield.
The car battery was found to be dead after sitting for at least 2 days, on 3 different occasions before being replaced on 1/8/2020. After being replaced the same problem kept happening. The new battery was taken back to the place of purchase where it was tested and found to be in good working order. Since being replaced the same condition keeps happening, at least 4 more time, most recent as 11/3/2020. Each time the vehicle sat in our driveway for 2 to 3 days not being used
Battery issues are non stop! battery dies all the time. We had a new 2016 Outback previously, that had to be towed because it would just die. We traded it in for a new 2017 Outback and it's even worse. Battery has been replaced (not sure how many times), and issue is still the same. Leaves us stuck/stranded in random places, and back hatch will sometimes beep non stop even though it's completely closed. We have to keep an emergency jump kit with us constantly. The back hatch won't open when battery is dead/low, which is crazy that there isn't some type of override to this. I have seen countless battery issues for this vehicle and I'm beyond shocked that this hasn't been fixed/addressed by Subaru. We are fed up with the battery drain, and do everything we can so we can (hopefully) proactively start our vehicle (have all interior lights off, radio off, air off - all systems possible turned off). Even that doesn't always work. We spend extra money on gas just to recharge the car by driving it more miles than we want to. I'm gonna be done with Subaru after this.
Key not releasing from ignition after putting car into park. This is a known problem as Subaru put out Subaru service bulletin 16-112-18R. Subaru states "the cause is contamination of the park-range switch internal components." So it is a manufacturer defect but Subaru has not made a recall, costing owners $400-$800 to get it repaired if the car is no longer under warranty.
When putting my car into 'P' for park, and turning my car off with my key, my key will not turn all the way into the off position for me to take my key out. I have to turn my key into the on position, shift the gear into either 'N' or 'd', then back into the 'P' position several times before I can get my key out. This is such a safety hazard. This happens when my car is stationary and parked, and I am attempting to leave my vehicle. Apparently, many people are having this same issue and Subaru doesn't care enough about their clients to repair this problem. They only care about their $$$.
Windshield cracked while driving in a highway with little to no reason of physical impact from outside. It started as a 2 inch line crack that grow to almost a foot while driving. Evidence available upon request such as dashcam videos and photos.
Mutiple times when the car is stopped and put into park, regardless of where, the key will not come out of the ignition. The switch can be turned off, but the key will not come out of the ignition. The gear shift has to be manipulated multiple times between drive and park in order to ever remove the key. This makes it quite difficult to run errands or to take a trip, not knowing if the ability to remove the key will be possible. And, of course, if the key has to be left in, the possibility of theft would be great. Car is not recognizing the gear shift is in park. On one occasion, I had to leave the key in the car in my driveway, but this runs the battery down. Dealer where I am taking car to be repaired as well as the Subaru of America contact, advised me this is a regular occurrence and Subaru is well aware of what is happening. I feel this should be put on the recall status! this has happened on multiple occasions since buying the car on June 5, 2020. Today's date is 08/14/20. Repair will be made Monday, 08/17/20.
Battery seems to be draining for no reason. My current battery is 2 months old and was stone dead this morning(Tuesday) in my carport. I had not driven it since Saturday, but the Saturday trip was about 100 miles.
A D V E R T I S E M E N T S
- Granger, IN, USA