This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When putting my car into 'P' for park, and turning my car off with my key, my key will not turn all the way into the off position for me to take my key out. I have to turn my key into the on position, shift the gear into either 'N' or 'd', then back into the 'P' position several times before I can get my key out. This is such a safety hazard. This happens when my car is stationary and parked, and I am attempting to leave my vehicle. Apparently, many people are having this same issue and Subaru doesn't care enough about their clients to repair this problem. They only care about their $$$.
Windshield cracked while driving in a highway with little to no reason of physical impact from outside. It started as a 2 inch line crack that grow to almost a foot while driving. Evidence available upon request such as dashcam videos and photos.
Mutiple times when the car is stopped and put into park, regardless of where, the key will not come out of the ignition. The switch can be turned off, but the key will not come out of the ignition. The gear shift has to be manipulated multiple times between drive and park in order to ever remove the key. This makes it quite difficult to run errands or to take a trip, not knowing if the ability to remove the key will be possible. And, of course, if the key has to be left in, the possibility of theft would be great. Car is not recognizing the gear shift is in park. On one occasion, I had to leave the key in the car in my driveway, but this runs the battery down. Dealer where I am taking car to be repaired as well as the Subaru of America contact, advised me this is a regular occurrence and Subaru is well aware of what is happening. I feel this should be put on the recall status! this has happened on multiple occasions since buying the car on June 5, 2020. Today's date is 08/14/20. Repair will be made Monday, 08/17/20.
- Waleska, GA, USA
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Battery seems to be draining for no reason. My current battery is 2 months old and was stone dead this morning(Tuesday) in my carport. I had not driven it since Saturday, but the Saturday trip was about 100 miles.
Sunroof exploded with a fair size hole in it! also, the windshield glass has cracked lines in it. Stated with a small stone ding and now has expended to a crack line hald way across the windshield. To me, Subaru has a glass issue with my 2017 Subaru Outback. The auto has all of the safety features, so replacing the windshield is not cheap, due to the sensor cameras. The roof blow out happened while driving it. Also, the small stone ding occurred while driving it as well. All occurred while driving the Subaru on city streets. Subaru did replace the sunroof at no cost; the Outback was still under warranty. The windshield started to crack shortly after having safe lite repair the ding. That occurred about 6 months ago.
Windshields, particularly the eyesight equipped models, are extremely prone to cracking, arguably defective. 5 months after purchasing new, I got a rock chip while driving. When getting it repaired it spiderwebbed, requiring total replacement of the windshield. 2 weeks after replacement(at the price of $900), it got another rock chip while driving on the highway. A year later it got another rock chip while highway driving, and a crack has started to spread despite being repaired. Depending on how far it spreads, I'll be on the third windshield in less than 50K miles/3 years of ownership. My other high mileage cars(130K and 225K) are both still on original factory glass.
My 2017 Subaru Outback has parasitic battery drain that kills the battery. The car won't start making the vehicle unreliable. This is a routine issue with Subaru and needs to be addressed.
I purchased a brand new 2017 Subaru Outback, in Nov 2019, windshield crack by itself without any external influence during normal driving @ 9200 miles, got new one replaced on 12/5/19, then after 3 months driving less 500 miles, it cracked again. Made report to Subaru of America, they deny the defective of their windshield and refuse to be responsible for the replacement cost..
Windshield large crack developed unexpectedly from very small chip while driving on highway. Windshield had been replaced when purchasing the car 4 months earlier.
Windshield cracked and spread at multiple points during moderate temperature fluctuation. Cracked continued to spread over the course of a week. The vehicle was parked at the time the cracks formed and was parked when they speak. Ambient temperature inside the vehicle was 75 degrees F while driving and approx 40-55 F outside.
The front windshield cracked a few inches above the dash board, it was about 6" long, the next day it grew to 24". in motion on hiway 50 South lake Tahoe in a 40 mph zone
While I was in my parked car I turned on my windshield defroster and my windshield wipers. When I did this - the windshield spontaneously cracked.I watched the crack spread across the windshield. The car was stationary at the time of the crack. This is a known issue with 2017 - 2019 Subaru Outback, forester and crosstrek models. Both the dealership (flow Subaru of winston-salem)and Subaru of America refuse to fix this known issue.
Two episodes of spontaneous chipping/cracking. First chip happened in the lower right corner when parked in parking lot. This happened before the first 3 month check-up. We choose not to replace it as there was no evidence of spidering and it did not affect driver vision. Second crack happened today, while parked in a garage, at around 40K miles. This is a large crack that is arising from the medial bottom aspect of the windshield.
A D V E R T I S E M E N T S
- Vero Beach, FL, USA