This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When there is an alert for -??low windshield-?? washer fluid. I receive multiple audible alerts from the car while driving. The alert will go away and then come back. I think the fluid level sloshes while driving, going above and then below the sensor repeatedly. The multiple alerts are distracting and cause alarm fatigue. I think one alert per driving session would suffice.
The front windshield spontaneously cracked sometime overnight, while my car was parked in my garage. I noticed it when I got into my car one morning, and a roughly 6 inch horizontal crack had appeared, originating from the driver's side edge about halfway up the glass. I immediately got out and inspected the crack to find a point of impact, but it was a perfectly smooth crack line w/ zero points of impact. I drove the short distance to my destination, and an hour or two later when I got back in the car, it had continued to grow to maybe double the previous size (now 15-20" wide). The crack was directly in my line of sight from my eyes to the road ahead. The next day, I took it to my Subaru dealer, where they took photos and said they'd contact Subaru corporate to determine if they'd pay for the replacement. I just got news today that they'll replace it, but I'm responsible for a hefty "deductible" to replace their faulty glass.
The front windshield has a rapidly growing crack that now spans almost half of the glass. Our car was parked in our garage overnight, like it always is, and one morning we got in to drive, and there was a 6-8 inch horizontal crack that started at the far edge of the driver's side, in the middle of the windshield (right in the line of sight between my eyes and the road). I immediately got out and inspected the crack to find absolutely zero point of impact. I took it to the Subaru dealer the next day, and by the time they looked at it, it had grown to at least 20+ inches across the glass. They contacted Subaru corporate, who just called me back today to tell me that I need to pay them a deductible to have the glass replaced.
Hit a pothole while driving at highway speeds, that resulted in a large crack in the windshield. there are no visible chips in the windshield, just a large (approx. 5") crack that has since expanded. We have gotten a quote to replace it from a few repair shops and each one quoted roughly $1500.
- Chicago, IL, USA
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This is the second time in the two years I have owned this car that the windshield has cracked on the passenger side. The car was parked and had not been driven in three days.
Crack appeared when I entered car in parking lot. Large crack Originated from where the windshield needs the frame on the passenger side of the front window. Crack originates about in the middle of the windshield on the Passenger side and travels 5 inches horizontally and then travels north at a 90? angle for another 4 inches. When I inspected car there was no trauma no impact and no chips on the windshield near on or around the craft area. No trauma to the frame correct accent paint or chips as well near on or around the crack
Cracked front windshield. Replaced November 2021 & cracked again November 2022 in same spot. First incident parked in garage over night & next morning hairline crack on passenger side that continued across the window. 2nd incident, drove to work, parked & came out at lunch with a hairline crack lower left passenger side.
Spontaneous windshield crack developed beginning on drivers side edge of windshield. dealer confirmed that there was no sign of impact to cause the crack and agreed to replace windshield free of charge.
The headlights on this vehicle are obnoxiously bright! I get flashed by oncoming drivers constantly at night. I even get flashed by pickup trucks. I'm not sure if it's the main headlamps or the fog lights. It does seem like the fog lights have really poor beam control. When driving on a country road at night I can tell the fog lights are lighting up the tops of trees by toggling them on and off. I passed an oncoming car just like mine a while back and I could finally understand why I get flashed all the time. They ARE really blinding. I tried to bring it up with Subaru of America and the guy on the phone literally laughed at me and just told me to not use the fog lights. They don't seem to care at all about all the safety issues the current generation Outback has. Very unprofessional. Subaru doesn't appear to welcome feedback at all.
I had a rock hit my windshield and it instantly cracked and kept cracking in multiple directions looking like a spider. Had it repaired and same thing happens like 1 month later. And it seems when it rains there is some water that is getting through. I do not feel like Subaru has fixed the windshields since the recall on previous models. Pictures make it hard to really see severity.
Hey NHTSA! This needs to be looked into ASAP!! My windshield has broken twice now after getting hit with debris so small I couldn't even hear it hit. I've been driving for 24 years and I've never broke a windshield. The windshield on these is hilariously weak. After they get chipped the crack spreads to the whole windshield in a matter of a couple days. The cracks are also delaminating and letting water in. This needs to be addressed ASAP. It's scary how thin and weak the windscreen is on these. This is a huge safety issue.
The front windshield developed a crack. It was not struck or damaged in any way - it appeared out of nowhere. The crack spreads quickly and the windshield must be replaced. This has happened to countless other Subaru Outback owners. The volume of broken windshields must be caused by some defect on the manufacturer-??s side.
Windshield spontaneously cracked while parked. I parked the vehicle around 3pm and at that time, no crack was present. I left the house at 5:30pm and in that 2.5 hours, a 12-18 inch crack appeared. There-??s no visible impact point and it starts from the bottom edge of the glass on the passenger side. I have not brought it to the dealer yet as I-??m working through a claim center for windshield coverage. This is the third time since I purchased the vehicle (May of 2021) that the windshield has cracked.
on January 3, 2022 my windshield cracked and spread right away. I took it to get it fixed. On May 4, 2022 my windshield cracked again and spread immediately. Both times it started from the edge and went inwards. I consider this as a safety hazard for the windshield to crack and spread so easily. This is the second time and we are only covered for 2 replacements on the warranty in a year. This expense can add up quickly
A D V E R T I S E M E N T S
- Lancaster, CA, USA