10.0

really awful
Crashes / Fires:
6 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
103,289 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Toyota Avalon seat belts / air bags problems

seat belts / air bags problem

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2002 Toyota Avalon Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #7

Apr 182013

Avalon

  • 183,058 miles

A D V E R T I S E M E N T S

I was driving in traffic and I put on my brakes suddenly and the SRS light came on and remained on all day. I took it into the dealership and they ran a diagnostic which cost me 97 dollars, the code was B0113 right side air bag defect. I was quoted 2,000 dollars to repair. The air bags on my car have never deployed and I think there is a defect with the air bags and should be repaired by Toyota free of charge.

- Riverdale, GA, USA

problem #6

Jun 102012

Avalon 6-cyl

  • Automatic transmission
  • 160,000 miles
The contact owns a 2002 Toyota Avalon. While driving approximately 65 mph, the driver of the vehicle crashed into a cement divider on the highway. The air bags did not deploy. The police reported to the scene and a report was filed. The driver of the vehicle and the contact, who was in the front passenger seat, was transported to the hospital by ambulance. The driver of the vehicle suffered a neck injury and the contact suffered a concussion and fractured vertebrae requiring surgery. The contact stated prior to the crash the air bag light would illuminate intermittently. The vehicle was destroyed. The approximate failure mileage was 160,000....updated 08-10-12 updated 08/14/2012

- Newport, MI, USA

problem #5

Oct 052011

Avalon

  • 101,000 miles
The contact owns a 2002 Toyota Avalon. The contact was driving 30 mph during inclement weather when the vehicle suddenly accelerated and crashed into an embankment. The air bags did not deploy and the vehicle was destroyed. The contact was not injured during the crash. The contact called the manufacturer and filed a complaint. The manufacturer also stated that an engineer would be sent to inspect the vehicle. The manufacturer inspected the vehicle but did not give any details of what caused the crash. The failure mileage was 101,000.

- Boston, MA, USA

problem #4

Jul 272010

Avalon

  • 104,281 miles

A D V E R T I S E M E N T S

The contact owns a 2002 Toyota Avalon. The contact stated that upon starting the vehicle, the air bag warning light was illuminated on the instrument panel. The vehicle was taken to an authorized dealer where the contact was informed that there was a damaged wire connector under the front driver seat. The vehicle was repaired yet the failure recurred approximately two months later. The vehicle was taken back to the authorized dealer where the electronic control module was repaired yet, the failure persisted. The vehicle was taken back to the dealer where the air bag sensors were replaced but to no avail. The vehicle was taken to a different dealer where the contact was informed that the wiring for the front driver side air bag exhibited a short. The vehicle was not further repaired. The failure mileage was 104,281 and the current mileage was 113,000.

- Wading River, NY, USA

problem #3

Sep 132010

Avalon

  • 39,600 miles
The contact owns a 2002 Toyota Avalon. While driving approximately 30 mph, the air bag warning light illuminated. The vehicle was taken to an authorized dealer where the contact was advised to have the air bags replaced. The vehicle was not repaired. The failure mileage was 39,600 and the current mileage was 39,800.

- St Augustine, FL, USA

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problem #2

Jan 202009

Avalon

  • miles
Moving the driver's seat in my 2002 Toyota Avalon causes the air bag light to illuminate. Manually pushing a connector together beneath the seat - difficult as that is to reach - can extinguish the light on the console. I assume that when the light is on that the air bag restraint is inoperable. This situation is caused solely by the action of advancing or reversing the seat to allow for various size drivers. This dangerous action has occurred many times during the past 7 years that I have owned the vehicle.

- Fort Wayne, IN, USA

problem #1

Jan 022002

Avalon

  • miles
Picked up the car on 12/31/01 without any problems. Beginning 1/2/02, the front passenger SRS warning light flashed on an off intermittently. Took to dealer 1/3/02. They determined that the wiring had been incorrectly routed under the front passenger bucket seat and had become crimped when the power seat was moved. The dealer is making the repairs which includes removal of the front passenger bucket seat. I am pleased with their response, but concerned that such a problem could occur and that there may very well be more cars with the same problem.

- Hydes, MD, USA

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