This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When applying the brakes the vehicle surged forward. As a result, the vehicle crashed into a garage. No report of air bag deployment or injuries. The consumer had come to a complete stop, then pulled forward when the vehicle surged forward. The vehicle went over a 4-5 inch curb in the back of the garage crushing everything. The consumer tried to use the brakes but they didn't respond and the air bags did not deploy. The dealership stated that everything was fine.
- Burr Ridge, IL, USA
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- Colorado City, CO, USA