This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On Sunday, September 6, 2009, my mother was driving my 2006 Toyota Avalon when she was involved in a crash due to an acceleration problem with the vehicle. She was also involved in a crash in my garage when the floor mat got stuck on the accelerator and cause her to run into the wall of the garage. I also have experienced several instances of acceleration after taking my foot off the gas pedal when attempting to brake which caused me to have to slam on the brakes to stop the vehicle. The insurance company deemed the car a total loss and it was only when I received the settlement papers from the insurance company did I find out there were problems with the airbags as Toyota never sent me any correspondence regarding the problem with the airbags, the floor mats or the accelerator.
My 2006 Toyota Avalon has been giving me problems with the floor mats and accelerator getting stuck for over two years and now the accelerator gets stuck on its own. I am afraid to drive it back and forth on the highway and hope that Toyota would replace it with a rental car until it can fix it.
- Hampton, VA, USA
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- Antioch, TN, USA