This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Travel on the street and may hit an object (could be an empty trash container. Vehicle left the travel lane, going up on the sidewalk, stuck 2 garbage cans and through the numerous bushes.
The contact owned a 2016 Toyota Avalon. Approximately 30 minutes after parking and turning the engine off, flames were discovered coming from the front driver's side carpet. Approximately 10 minutes later, the vehicle was engulfed in flames. The fire department was called to the scene and extinguished the flames. There were no injuries and a police report was not filed. The vehicle was towed to an undisclosed location and deemed destroyed. The cause of the failure was not determined by a dealer or an independent mechanic. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 22,000.
Took delivery of vehicle with 3 miles on January 27, 2016. Very next day the vehicle would not start without several attempts. On January 30 the vehicle was stopped in a parking lot while on errands and would not start after attempting for 15 minutes. Dealer service department advises that there is a drain on the battery when there should not be. Vehicle has been with service technicians for the 3rd day and they have yet to identify the root cause. The vehicle has 212 miles and I am fearful that an electrical problem will cause fire and severe safety issues.
- Morris Plains, NJ, USA
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- Auburn, MA, USA