This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When driving our new 2019 Toyota Avalon down the freeway it wanders and moves around. The car seems to chase the small lines that are ground into concrete freeway. I took.the car back to the Toyota dealership and the checked the 4 wheel alignment, which was within perfect specs. The car still continues to drift and wander to the point that it seems unsafe. I contacted Toyota corporate warranty. They opened a case # 1909232297. They told me a Toyota field engineer would come out and drive the car to assess the problem. I received a call today from Toyota corporate informing me that they where not send anyone out. We should simply deal with the problem on our own
- Moundridge, KS, USA
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- Pelham, NH, USA