9.1

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,967 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2020 Toyota Avalon fuel system problems

fuel system problem

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2020 Toyota Avalon Owner Comments

problem #3

Dec 142021

Avalon

  • miles

A D V E R T I S E M E N T S

This has happened 3 times now. When putting gas in and the pump kicks off fuel gushes out of the tank. I only had a quarter of a tank at the time. Only got $1 worth in the last time this happened. If you try to put more fuel in pump will kick off then it just pushes fuel out all over the ground, which could easily cause a fire. Took to the dealer today to get this on record, had a full tank so they did not not try to gas it up. Get no warning that this is going to happen. On all 3 occasions I was able to gas up without an issue the next day.

- Dupo, IL, USA

problem #2

May 132021

Avalon

  • 4,000 miles
On October 28, 2020, Toyota announced it was conducting a safety recall involving certain Toyota and Lexus vehicles produced between July 2017 through December 2019 due to the same fuel pump issue for which they announced a safety recall in January 2020. The referenced vehicle door sticker shows a production date of 12/19, which is within the production period announced on 10/28/2020. However, the VIN on this vehicle does not appear on any recall list and the dealer tells me there are no recalls for my vehicle. Nonetheless, I have experienced several instances where the vehicle feels like it is about to stall: When making a turn or driving on city streets; in some instances (including today) it is when starting from a stop sign or traffic light; other times it is when accelerating. There have been two instances where this happened while making a left turn at an intersection. In one such instance, a yellow triangle warning light flashed momentarily on the vehicle's display. This issue was reported to the selling dealer during the last routine maintenance visit on May 4, 2021. In reference to this complaint, the dealer work order reported technician "was unable to duplicate customers concern at this time vehicle is currently operating within all manufacturers specifications".

- Henderson, NV, USA

problem #1

Nov 112020

Avalon

  • 1,900 miles
Recall# 20V-682, if a vehicle stalls while driving, this could increase the risk of a crash.Toyota is talking about the recall for a low pressure fuel pump which may stop operating.this is a serious safety condition which could endanger the lives of my family and myself.this condition has been reported to me in November 2020 with no remedy in sight.all I want is for Toyota to fix my problem asap, or tell me to park my vehicle and use a loaner from Toyota till serious condition is fixed.there are several class action suits due to this problem with the fuel pumps made in china for several years.

- Clayton, NC, USA

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