This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I've completed all factory recommended changes/flushes, but at 140k miles, my transmission is failing. No indicator lights or signs have indicated an issue, but a transmission sound was the only indicator that something is wrong. The transmission issue was confirmed by an independent service center. This is a well known issue for the 2019 Toyota CHRs, but there is no recall for this. This car should have many more miles to go, but it's failing because of a known faulty build. Toyota has fixed the transmission issue in later models of the engine, but refuse to be held accountable for this failure.
At 125,000 miles it has been discovered that my CVT transmission is failing due to a transmission bearing issue. Quoted repair cost for $14,000 despite CVT transmission failure is common on my model. Toyota has only offered extended warranties to Canadian residence $14,000 is something I don-??t have and face repossession for the failed transmission.
Transmission CVT failure of the 2019 Toyota CHR at 107,000 miles, was not inspected until there was an undeniable sound coming from the transmission and specific request was made for the source of the sound. There were no dashboard lights or warnings prior or even now that I-??ve been told the transmission needs replaced and is in failure. Transmission failure has been inspected and confirmed by Toyota Dealership. As a consumer I was not forewarned transmission will require specialty maintenance in order to keep the vehicle in service especially at just 100k miles, no formal requirements were ever made concerning the transmission to maintain the functionality of this particular vehicle. The sound began emitting from the transmission about 2 to 3 weeks prior and due to the government shutdown as a federal employee I took my car to get serviced for the issue when it was feasible to do so. There is a Toyota CHR forum and multiple media outlets discussing the faulty CVT transmissions in the Toyota CHR costing upwards of $9000 -$14000 in replacement with no warnings but solely based on driver intellect that something is functionally wrong with the vehicle. In my observations and experience the transmission issue simply equates to replacement rather than a repair issue.
Car was under warranty until 100k miles. At 110k miles, transmission blew up. $12k minimum to replace, even with a used transmission. This needs to be a country-wide notification and Toyota needs to be held accountable. My transmission blew up at a stop light. If this had been on a major highway, the driver, passenger and outside drivers could have been seriously injured. Toyota should be replacing these free of charge and providing rentals. Canada already has a program in place to resolve this safety issue. Why don-??t we have this in the states?
The transmission on my 2019 vehicle began making loud grinding and whining noises and then started hesitating during acceleration. A Toyota dealership inspected the vehicle and confirmed a failing transmission bearing and advised that the entire transmission must be replaced. The repair was quoted at approximately $12,000. The vehicle has been regularly maintained and serviced. Despite proper maintenance, the transmission failure occurred unexpectedly and prematurely. Because of this issue, the vehicle became unsafe to drive and has now been undrivable for nearly a year. The failure creates a safety risk due to hesitation, loss of acceleration, and unpredictable shifting while merging into traffic or maintaining highway speed. The issue has been reproduced by the dealer and fully documented. There were no warning lights or error messages prior to the failure; the first signs included grinding noises and difficulty shifting. Publicly available reports indicate that Toyota extended warranty coverage in Canada for similar CVT transmission concerns affecting comparable model years, suggesting manufacturer awareness of premature internal component defects. My vehicle-??s symptoms match those issues. This defect poses a significant safety hazard, especially given the possibility of sudden power loss. I am filing this complaint because this is clearly a premature CVT failure that has left the vehicle unusable.
- Riverview, FL, USA
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The car started making weird noises and shaking. Took it to the dealership and the car has a bearing that-??s bad on the Transmission. It is a known problem according to the technician who took a look at it. Multiple cars during the 2017-2019 che cars all have the same issues.
Transmission is failing at 101,000 miles. Toyota will do nothing, they quoted me at $10,600 to replace it. This is an ongoing issue with all the CHR-??s and as of September 25th they have extended the warranties in Canada due to all the transmission failures. On the APA website for Canada they are reporting that they have a defective bearing inside the transmission that fails over time. The APA also recorded over 60 reports of CVT transmission failures on the Toyota C-HR. The majority of complaints cluster in the 2018-2019 model years, but a significant number of failures affect 2020 models. The average mileage at the time a failure was reported is just 118,000 km.
I was hearing a noise and took my car in. There is a faulty bearing in the CVT transmission. They can not replace the bearing alone, but have to replace the entire CVT transmission, over $9,000 cost. I have taken very good care of my car. I have not missed an oil change, tire rotation and have even had brake work done - because of good ownership responsibility. When looking into the issues with my car I saw MANY others are having the same issue. After research I came across a Toyota Service Bulletin that shows toyota is aware of the defect and still continued to sell the car. Service Bulletin TSB002418 was placed before my purchase. This is a default by the manufacture, and they should honor their product and correct.
My 2019 Toyota CH-R started making a whoop whoop sound while in gear. i took it to the dealership about a week after the noise started, and they stated my transmission was "broken/breaking. It only has 107,000 miles on it. I am looking online, and this is a common problem with the K114 transmission.
Vehicle had just over 100k miles on it and a grinding sound started in the front right side of the vehicle. After driving for another month the sound had become louder and a rattling could be heard under the car. Took the car to the dealer and they wanted $15,000 to replace the transmission. The CVT type transmission used on this vehicle and the 2018 model have had repeated reports of failure at as low as 20k miles.
Transmission system failing. Car is available for inspection. Daily commute to work in busy traffic, whining noise getting worse, car can breakdown and cause an accident. Confirmed by an independent service center and called 3 other independent service centers and no mechanic will touch the job. Said faulty transmission already. Inspected by service mechanic. Absolutely no Warning lights showing up on the car dashboard screen of the issue! Paperwork available upon request. Thank you
My car started making a loud whinning noise and I took it into the mechanic and they told me that my transmission is out. However Ive only had this car since January 2022. I have kept up with the oil changes and I've been told that Toyotas are great cars and I would have never imagined that I would have this issue. The transmission repairs can cost up to 6000-7000 in repairs and Im upside down on my loan because Ive used it as a work car and put a lot of miles on it. So I can't even trade it in. I also went past the 60/60000 mile warranty, which doesn't make any sense to me why I would have to pay out of pocket for repairs. Ive read several complaints about other people having the same issue with the car and Ive also researched information about the Toyota C-HR and they stopped making them in the USA due the so many issues and complaints. I hope that there is a way I can fix my car since I have no choice but to keep it. I hope that this doesn't happen to anyone else because this has affected my life in a very negative way. I can't even travel for my job now which has cost me to lose so much money. That's why I still haven't been able to get my car fixed.
The contact owns a 2019 Toyota C-HR. The contact stated that while driving at various speeds, there was a squeaking sound coming from the rear suspension of the vehicle. There were no warning lights illuminated. The contact became aware of NHTSA Campaign Number: 18V710000 (Power Train); however, the VIN was not included. The vehicle was taken to the dealer for an oil change. The contact made the dealer aware of the failure and the recall. The dealer confirmed that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was 72,000.
2019 Toyota CHR was inspected on 03/26/2025 at the dealership it was originally purchased at and was determined to have a failed CVT transmission at around 77,000 miles. Due to the cost of a total transmission replacement, the extended warranty agency Assurant, sent a third party inspector to the dealership 48 hours later to independently inspect and they came to the same determination. Warning Signs: The only warning sign was a whining noise from the car that only happened as speeds increased to 30+ mph. There were no other warning signs, symptoms or lamps/lights indicating there was a transmission failure. Safety: This puts the safety of myself and other's at risk because if the transmission would have failed while I was driving, I would have lost the ability to drive my vehicle, potentially in the middle of high traffic, putting myself and other's at risk of crash and/or injury. Additionally, a basic search of the internet can tell you that the general public and presumably Toyota is well aware of this issue and yet there is no recall issue, nor have they issued an extended warranty.
At around 75K miles, the CVT transmission started to give an issue. At highway speeds, a whining sound is noticeable inside the cabin. I took the CHR to a local shop for a diagnostic. They identified the CVT as the cause of the noise. At this point, the noise is the only indicator of CVT failure.
A D V E R T I S E M E N T S
- North Providence, RI, USA