This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Received recall notice several weeks ago. Warned against letting anyone in passenger seat! still no repair. I cannot drive the vehicle with anyone in the passenger seat! ridiculous. Get this thing fixed!
I received a letter in the mail that Toyota has decided that a defect which relates to my car model and year exists, in accordance with the national traffic and motor vehicle Safety Act. "the subject vehicles are equipped with front passenger air bag inflators which may have been manufactured in such a way as to have a potential for the intrusion of moisture over time..... in the event of an inflator rupture, metal fragments could pass through the air bag cushion material, striking the vehicles occupants potentially resulting in serious injury or death. I should not ride with any passengers until this matter is addressed further" unfortunately I live in atlantic city, which has one of the highest humidity levels for a city in the United States. This scares me as I have a wife and 3 children, and not being able to drive my family in this car is just not an option. I spoke to Toyota and they are refusing to act on this matter and just say that "I am in phase 1 and until this matter reaches phase 2, nothing can be done"
I received a notice in the mail over a month ago from Toyota stating that my vehicle's air bag inflators "may have been manufacture in such a way as to have a potential for the intrusion of moisture over time...this could create excessive internal pressure when the air bag is deployed and cause the inflator to rupture...metal fragments could pass through the air bag cushion material, striking the vehicle occupants potentially resulting in serious injury or death." This is a fatal potential manufacturing error. It is also an extreme inconvenience, as I do not feel comfortable having passengers sit in the passenger seat due to the issue. I have made 2 calls to my local Toyota dealer, as well as one call to the Toyota customer experience center. My Toyota dealer informed me that they do not have the parts, both times, and the Toyota customer experience center reported that they "do not have a remedy for the problem as of yet." I am appalled with the lack of attention this recall is receiving. I feel Toyota has failed to remedy the defect within a reasonable time. This is my official complaint to the administrator, national highway safety administration. Please inform Toyota of my discontent with their inability to make right a serious issue in a timely manner. Sincerely, xx information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2005 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags) and stated that the part was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact was not experiencing a failure.
- Croton On Hudson , NY, USA
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The contact owns a 2005 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of issue. The contact had not experienced a failure.
The contact owns a 2005 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2005 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V286000 (air bags) and stated that the part was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure.
The contact owns a 2005 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags) and stated that the part was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact was not experiencing a failure. Updated 11/12/15
The contact owns a 2005 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V286000 (air bags) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2005 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2005 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V286000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 11/12/15 the consumer stated the vehicle was repaired under recall on 10/12/15
I called my dealer, autoland toyoa of springfeild, NJ.in regards to the recall interim letter I received. The rep said I could come in. That they have the parts so I made an appointment. When I arrived only to find out that I need to wait for another letter from the mgr. I had mentioned about the dashboard light to the airbag won't go off. That he suggested to run diagnostic..$125.I shouldn't have to pay
The contact owns a 2005 Toyota Corolla. The contact received a manufacturer's recall notification for the air bags however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 12/30/15 the consumer stated as of 12/7/15 no notice had been received about the parts availability. Updated 2/23/2016 updated 3/30/18
The contact owns a 2005 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V286000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2005 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
2005 Toyota Corolla. Consumer writes in regards to front passenger side air bag inflator recall notice issues. The consumer was informed the parts were not available, despite having an appointment.
The contact owns a 2005 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2005 Toyota Corolla. The contact received a recall notification for NHTSA campaign number: 15V285000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2005 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V286000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 04/14/16
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- St Louis, MO, USA