This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Toyota Corolla. The vehicle was taken to the dealer for repairs under NHTSA recall campaign id number: 10V023000 (vehicle speed control: Accelerator pedal) in March 2010. On June 21st while driving at 45 mph, the vehicle began to vibrate abnormally and accelerated up to 55 mph. The contact shifted into neutral and applied the emergency brake until the vehicle came to a complete stop. The vehicle continued to excessively vibrate while stopped. The dealer performed a diagnostic and found there was a computer malfunction. The vehicle was left with the dealer where the contact was awaiting further diagnostic testing of the vehicle. The vehicle was not yet repaired. The failure and current mileages were 24,800.
The contact owns a 2009 Toyota Corolla. While the contact was driving approximately between 10-20 mph, a sudden increase in acceleration occurred without warning. When the brakes were engaged the speed rate would not decrease causing the vehicle to crash into another vehicle. The contact and opposing vehicle driver were transported to the hospital. The contact sustained injuries to the ribs, left knee and suffered back pain. The vehicle was completely destroyed and towed to a savage lot. The vehicle was in the process of being investigated by the insurance company. The failure mileage was approximately 17,000. The VIN was unavailable.
The contact owns a 2009 Toyota Corolla. The contact stated that the vehicle suddenly accelerated after the contact slowed to allow another vehicle to turn and the engine revved at a fast rate. The contact shifted into neutral and turned the vehicle off but the vehicle continued to accelerate. The contact was able to stop the vehicle by slamming into the park position. The vehicle was taken to an authorized dealership where an investigator was being sent to inspect the vehicle. The dealer advised the contact to drive the vehicle home until the investigator arrived. The contact did not feel safe driving the vehicle. The failure mileage was unknown.
The contact owns a 2009 Toyota Corolla. While driving with the cruise control set to 75 mph, the vehicle abnormally accelerated to speeds of 140 mph. The contact was able to stop the vehicle by applying steady, extreme force to the brakes. The dealer performed a test drive and was unable to duplicate the failure. The failure mileage was 1,000 and the current mileage was 70,000.
The contact owns a 2009 Toyota Corolla. The contact stated that while driving at 5 mph and depressing the accelerator pedal, the vehicle suddenly accelerated. The vehicle had not been inspected at the time of the complaint. The current and failure mileages were approximately 10,000.
- Chicago, IL, USA
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This complaint is being filed on by me as a result of the terrible safety problems I have encountered since purchasing my 2009 Toyota Corolla new from performance Toyota dealership in fairfield, Ohio. On 3/27/2009 my Corolla sped up on its own causing me to strike a parked vehicle, and injuring myself. I called the walton, Kentucky plant about this the following day. Their advise to me was to take my vehicle to the dealership where I had bought it for an inspection. On April 1, 2009 I did this very thing and I was told by their mechanics that everything on my car was fine and that it was probably just operator of the vehicles fault. Leaving the dealership worried, and concerned I put my Toyota Corolla in the body shop for repairs. Ten days later after having my vehicle inspected by their mechanics and having my body repairs made the same thing occurred to me again when on 4/11/2009 my Toyota Corolla accelerated upon its own again striking a parked vehicle causing additional injuries to myself as well as this time I was cited by the police, my insurance carrier raised my rates to nearly double the usual amount, and I am paying for a car that I am terrified at this point to be driving. When I requested print outs from the dealership of the mechanical inspection that was made between auto accidents they became very agitated with me, and my son to the point of complete rudeness. On 22/4/2010 they made a correction on my Toyota Corolla to make an attempt to fix the sudden acceleration problem, and told me to remove my drivers side floor mat that I would be receiving a new one for safety reasons. I did this but still as of yet have not received any such floor mat for my car. On 5/19/2010 my son and I took my Corolla in for an oil change and tire rotation when we were told of a brake recall that my car needed which would only take 40 minutes to accomplish. I told them to fix it please. I have complied in every way.
After Toyota recalled and worked on my gas pedal, it got stuck once, which literally caused me to bump slightly into a car in front of me) then escalated on its own sporadically. One dealer agent told me would submit paperwork and it would take an hour to check, and the gas pedal would be replaced. When I tried to bring the car to be checked and worked on, he said not come till he called when he was ready. For 1-2 weeks he never called. When I went to ask, they said the car was not to be worked on for a while. I called customer service to change to another dealership. This dealership asked me to wait for 2 weeks, and said would need to keep my car for two weeks to check. I called twice but no one called back. I finally went to a dealership where I happened to be near where I worked one day. They checked to make sure my car was okay at least then. I asked them help me put my carpet in place as after detailing the first dealership did not put them back in order as they were wet. This dealership put hook on my carpet to make sure they were in place as I did not have the hook as they were supposed to be, and advised me to call customer service, not knowing I have already called and they were referring me to dealership that took forever. I was by another dealership where I worked the next day. They checked, and ordered the gas pedal immediately. In just 2-3 days they told me they had the part and had me over and got my car fixed. The carpet in the driver seat is fixed, but not the others yet. The gas pedal of my car was a risk to the safety of me and my car and other people and cars around me. The delay of the first two dealerships and customer service seem to not care for the urgent need for the pedal to be replaced immediately to ensure absolute safety. The latter two dealership were helpful to spot the problem of my carpet and took preventive measure immediately, and then got the gas pedal replaced immediately. Should take care of problem better.
Toyota Corolla sport VIN #[xxx]--called germain Toyota in columbus Ohio to schedule my repair after receiving notice and they told me this was not the notice to get car fixed it was simply the notice to remove the mat because they didn't have the parts to fix my accelerator at this time. I told them they were wrong and I had already received the remove your mat notice and this was the recall. The guy was rude and I choose not to argue. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
On March 8, 2010 I was driving my 2009 Toyota Corolla, of which I am the first owner. I was going about 35 mph and I pressed the gas pedal to accelerate to about 45 mph. Then I released the gas and pressed on the brake pedal but the car did not slow down, but kept going 45. After a few seconds of pressing hard on the brakes, I pulled the handbrake and shifted the car into park. The car slowed down and eventually stopped. I then called a towing company and had the car towed to a dealership. They inspected the car and found nothing wrong. This problem has not occurred since.
On April 21, 2010, while I was parking my Toyota Corolla 2009 at work, the gas pedal stayed stuck, accelerated, and I hit a car that was next to the parking space where I was trying to park and it damaged a fence. The car was damaged in the front bumper, the bonnet, the passengers side in the back and damages underneath the car is possible. On April 19, 2010, the Toyota dealer had the car because of the recall. The accident was 2 days after. I had to go to the hospital because I was and am in pain. I have a cervical support because of the accident. The Toyota dealer has my car as of today, April 24, 2010. I reported the accident to the police of mayagez, puerto rico. Please investigate.
The contact owns a 2009 Toyota Corolla. When starting the vehicle in the park position, the engine began idling extremely high and exhibiting an unusual increase in engine rpms. The vehicle was not taken to an authorized dealer or repair shop for a diagnosis of the failure. The failure has not recurred. The failure and current mileages were 22,000. Updated 05/19/2010.
I pushed on the gas pedal to pass another car. When I did the gas pedal started accelerating to a higher and higher speed. I kept patting on the gas pedal with rapid hits, until it finally un stuck. It finally released but it took some effort. My next step would have been to turn off the key. The RPM's on the motor went very high. I new if I put the car in neutral I would have blown the motor. The RPM's would have red lined for sure. It hasn't done it since but it is frightening to say the least. I know for a fact, the floor matt had nothing to do with it !!!! period!
The contact owns a 2009 Toyota Corolla. The contact was driving approximately 40 mph slight pressure was applied to the accelerator pedal which caused the speed rate to increase rapidly; and upon release of the accelerator pedal a rapid decrease occurred. There was prior recall repair performed on the vehicle before the failure. The NHTSA campaign id number was unknown. Additionally, a loud grinding noise came from the front end of the vehicle when the brake pedal was engaged. The vehicle was taken to an authorized dealer and informed that there was no problem with the vehicle and to increase the sound of the radio louder while driving to avoid the grinding noise. The failure mileage was 34,000. The current mileage was 35,800.
I own 2 2009 Toyota Corollas, 2 months ago I took both of them in for the recall. I was just made aware of the floor mat with accelerator pedal safety recall campaign.. Toyota, failed to inform consumers that this was an issue they have know about it for months. Not only did they keep this information from trusted consumers, they are also participating in deceptive practices. I received 2 notification of the recalls for both of my cars. I noticed that on none of the documents I received or on the envelope is any indication of a date. There is no date on the letter. So it leaves us as consumers at the vulnerability of the company, because we cannot show proof of when we received the notification. Toyota must stop this type of practice. This is not human.
Driving North bound on I-90 in lane 2 from the right side, approaching near the North cumberland ave over pass at approximately 50 mph, when it appeared the auto in front was slowing down I applied the brakes and they did not engage or slow the vehicle down. With vehicle 1 rapidly gaining on the auto in front of it, I switched over to lane 1 quickly to avoid striking the vehicle from behind, when the brakes did not stop the vehicle, the speed continued to increase, when it appeared I was going to hit the wall to the right of the safety lane, I cut back into lane 1 and the car, now going at an uncontrollable higher rate of speed, made almost a complete left across all 3 lanes striking vehicle 2 in the 3rd lane on the right rear door, when spinning off of vehicle 2 the left rear of vehicle 1 struck the wall making the vehicle come to a complete stop.
The contact owns a 2009 Toyota Corolla. The contact stated while utilizing the cruise control at speeds of 65 mph, the vehicle abnormally accelerated. The vehicle was taken to an authorized dealer but the failure could not be duplicated. The were no repairs made to the vehicle. The failure mileage was 16,000 and the current mileage was 18,500.
The contact owns a 2009 Toyota Corolla. While the contact was driving approximately 20 mph coming to a complete stop, there was a rough and extremely low engine idle. The failure was sporadic. The vehicle was taken to an authorized dealer. The technician was unable to duplicate the failure and stated that there was no remedy for the experienced failure. The failure mileage was 10,021. Updated 05/25/10 the consumer stated the check engine light illuminated and the oxygen sensor had to be replaced. Updated 05/27/10. Updated 07/14/2010. Updated 07/14/10
We have a 2009 Corolla. The vehicle has been jumping right from the time of purchase when we mention to dealership they have told us there is nothing wrong with the vehicle several times. They don't even document it unless we are demanding it. We have not had an accident as of yet but the spring has been put under the pedal and it still wants to take off at times. It is not consistent but frequent enough to be concerned. Towne Toyota refuses to own up to this problem, the date is the first date we experienced it.
A D V E R T I S E M E N T S
- Salinas , PR, USA