This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Car jerks to the left on left curves above 30 mph and when going over bumps, this happens with drive assist features both enabled and disabled. On braking the car stutters. Oscillating sound heard from right front side.
Our 19 Corrolla failed to start after a long drive. After recall repairs for airbags and fuel pump diagnostics were completed at the J. Allen Toyota Dealership in Gulfport, MS, the technicians found the issue to be the Hydraulic Brake Booster Pump: Internal Module Circuit Failure. Codes P1585 and P1586 are for reference. That subsequently blew the injection 1 and 2 fuses. The technician there told us that three other vehicles had the same issue and problems. This incident, fortunately, occurred at a relative's house and not on the roadway which could possibly result in a brake or engine failure that may cause injuries. There were no warning lights previous to or during this incident.
Carvana delivered a vehicle with severely worn brakes & rotors on 2/26/22. Vehicle also had front end damage. driver side door does not match and is off hinges. Vehicle's advertised safety features such as the backup camera, lane assist, etc. do not work and have not since purchase. Carvana delivery driver stated vehicle was damaged in transport and promised that carvana would repair. Took vehicle to firestone to repair the brakes & rotors in March. Took vehicle to toyota dealership for inspection in May and was told that Firestone had not changed the brakes & rotors - they are still severely worn. Carvana refuses to switch the car out. Firestone states they want to inspect the vehicle.
Purchased a 2019 toyota corolla from carvana that was delivered 2/26/22. When delivered, driver pointed out front end date that apparently happened "during transport". Vehicle had bad brakes & rotors that I replaced. Vehicle has one door that does not match the rest of the car. The history was disclosed as clean, no accidents. Carvana is refusing to switch the car out and has no record of me asking for it to be switched with an undamaged car. Payments are being made to bridgecrest and are on time despite me telling them I would return the car if they didn't cancel the loan for this defective car.
The brake booster is failing, the brake pedal is hard to push down almost resulting in a car crash. If I drive vehicle fast, it's hard to stop and slow vehicle down.
- Rincon, GA, USA
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The contact owns a 2019 Toyota Corolla. The contact stated that while driving at 60 mph, the vehicle made an abnormal sound. The air bag off light was illuminated. Additionally, while attempting to stop at a traffic light, the brake pedal was depressed however, the braking distance was extended. There was no warning light illuminated. The vehicle was taken the jim norton Toyota (9809 S. memorial dr, tulsa, ok 74133, (918)215-3786, where the technician test drove the vehicle and stated that the vehicle performed as designed. The contact later received notification of NHTSA campaign numbers: 20V012000 (fuel system, gasoline) and 20V024000 (air bags). The vehicle was taken to the same dealer and it was confirmed that the parts were not available. The manufacturer was not made aware of the issue. The vehicle was not repaired. The failure mileage was approximately 10,000. VIN tool confirms parts not available.
The contact owned a 2019 Toyota Corolla. While driving approximately 50 mph, the brake pedal was depressed, but failed to stop the vehicle. As a result, the contact crashed into the rear of another vehicle. There were no injuries and a police report was filed. The vehicle was towed to a towing facility. The vehicle was not diagnosed. The contact was informed by her insurance company that there would be a fee to have the vehicle diagnosed. Canvender Toyota (5730 northwest loop 410, san antonio, tx 78238, (210) 681-6601) was notified via phone of the failure. Prior to the crash, the vehicle was taken to universal Toyota (12102 I-35, san antonio, tx 78233, (726) 444-6959) due to a clicking noise coming from the rear brakes. The contact was informed that the rear rotors were warped and needed to be resurfaced. The brake rotors were resurfaced eleven months prior to the crash. The manufacturer was not notified of the failure. The approximate failure mileage was 20,000. The vehicle was destroyed.
My daughter was involved in an accident on 11/16/2019 @ 11:57am and she rear ended another vehicle going 40 miles per hour. The cars forward collision nor did the crash imminent braking system work. The seat belts did not lock up nor did the air bags deploy causing her to hit the dash board and the passenger to hit her head on the dash board. She has bruised ribs, bruised sternum, lumbar strain etc. Thankfully this did not result in something worse. However, this should be a concern since there is an ongoing investigation regarding the malfunction of the air bags not deploying,
Hold brake feature failed, vehicle rolled causing a collision. Vehicle was stationary and running on a city street, hold was engaged and when driver door was opened the parking brake indicator illuminated. After stepping out and closing the driver door, vehicle brake disengaged and vehicle began moving resulting in crash while unoccupied.
Tamata recall - my car breaks and pcs feature failed resulting in hitting the car in front making total loss of my car, Toyota Corolla xle 2019. I still have pain in my neck and occasional chest hurts. I reported the hailey Toyota that breaks did not work twice and pcs did not work. The service manager drove the car with me in the passenger seat but pcs did not stop my car once and no warning light came. VIN # is [xxx]. accident happened on bailey bridge road on Jan 27, 2019 around a little bit after noon time. Toyota case numbers are [xxx] and [xxx]. edr report was recorded by Toyota rep on 2/8/19 and sent to Bosch co in Michigan. Police recorded in the summons issued to me that it was brakes failure. This is too dangerous to be on the roadhouse this car and one can lose a life one or more. Please advise totota hq to fix the defects so that no one loses life and also compensate my damages, etc. The vehicle was in the city and moving. I will send some documents later. Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)
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- Justin, TX, USA