This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Toyota Highlander. The contact stated that the passenger and driver's side seat belt thread was deteriorating. The vehicle was taken to the dealer. The technician diagnosed that the seat belts needed to be replaced. The manufacturer was made aware of the failure who offered to pay for half of the repair costs. The vehicle was not repaired. The failure mileage was 150,000 and the current mileage was 170,848.
- Kintnersville, PA, USA
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- Kintnersville, PA, USA