This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Hazardous safety issue. Possible manufacturer defect to electrical system on 2001-2007 Toyota Highlanders. While driving at high or low rate of speed, there has been many close calls of being hit from behind due to the manufacturer defect to their electrical components or wiring in specific to rear braking lights. When depressing the brake pedal the rear passenger brake lights do not come on. Light bulbs changed, fuse was checked and connectors checked. There has been multiple identical related issues reported by consumers on many blogs and forums online. Only remedy mentioned was to have the Toyota dealer to replace the electrical braking component or circuitry. This should be a recall for the Toyota Highlander 2001-2007 on the critical braking systems on these vehicles. Why do consumers have to pay upwards of $400 to replace what appears to be a manufacturer issue. This is a accident made to happen. Also due to their poor design, the vehicle can't pass the state's vehicle safety inspection.
2007 Toyota Highlander hybrid limited was experiencing concerning brakes beginning to lurch forward, brake pedal stiffness, and associated noise. In short, the issue is a critical loss of assisted braking. Took it to the dealership in Texas and was instructed that the ABS actuator had failed. Mechanic indicated that this failure is fairly common in Toyota hybirds from 07 (both Highlander and Camry). The Highlander ABS actuator component is identical to the ABS actuator in the 2007 Camry hybrid that was the subject of a NHTSA investigation which culminated in 2014 with Toyota issuing an enhanced warranty program covering the 2007 Camry hybrid (NHTSA investigation PE 14-001, conducted by kareem habib). Was informed that other owners of 2007 Highlander hybrids had experienced the same problems. A quick search online shows that these issues are quite ubiquitous in the 07 hybrid models. This presents a significant safety issue. I subsequently relocated for work to the Washington, DC area and called Toyota to see if they would offer a fix or cover the repair. Was instructed to bring the car into a different dealership. Dealership confirmed that the issue is a faulty ABS actuator (design defect) and the cost of repair/replacement would be $3506.02. Dealership sent Toyota corporate the information and requested that they repair be covered. Toyota corporate denied coverage of the repair. Was also instructed by Toyota corporate that despite the fact they had requested that I take the car into the dealership, I owed $129.95 for the mechanical inspection. The failure of assisted braking presents a significant safety issue. This issue was recognized by NHTSA in it's aforementioned investigation of identical failures in the 2007 Toyota Camry hybrid. I respectfully request that NHTSA initiate an investigation into the 07 Highlander hybrid ABS actuator.
The contact owns a 2007 Toyota Highlander. While driving 40 mph, the brake pedal was depressed but it took a longer distance to stop the vehicle. The vsc warning light illuminated. The failure recurred on numerous occasions. The vehicle was taken to a dealer who diagnosed that the brake actuator needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 110,000.
I was driving on double R boulevard in reno at about 35 mph when suddenly loss brakes. I had to push very hard on the brake pedal and the brake pedal stumped and the brake light came on. The emergency brake was not in use and the brake will for a few seconds and then not work. This happened repeatedly. I manage to park the car at a nearby smith's. my husband took the car to the reno Toyota (dealer), where they told us it was the master cylinder and that had to be replaced. The next day they told us the replacement didn't solved the problem and the booster had to be replaced, this problem sounds very familiar to the recall of Toyota on 2004-2006 models but Toyota won't assist us with the repairs. We are just thankful that were not on the freeway with our kids. This was a very scary situation when you realize there are no brakes to stop the car. I would like Toyota to be responsible for the repairs of the defective parts ($1,750).
The contact owns a 2007 Toyota Highlander. The contact stated that while driving 50 mph she engaged the brakes but the vehicle would not decelerate or stop. The contact then engaged the emergency brake and was able to stop the vehicle, which was then towed to the dealer for diagnosis. The contact was informed that the brake booster and the master cylinder would need to be repaired. In addition, there was a leak in the master cylinder. The manufacturer was notified and agreed that the failure was not normal wear. The vehicle had not been repaired. The failure and current mileages were 73,933.
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- Honolulu, HI, USA