really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
3,743 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Toyota Highlander accessories - exterior problems

accessories - exterior problem

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2015 Toyota Highlander Owner Comments

problem #4

May 302016


  • 10,823 miles


Improper application of rear view mirror mounting plate to windshield incomplete (partial coverage) of epoxy adhesive application to the windshield mounting plate. The black plastic cover and mirror holder expands in high intensity sun. The expansion increases concentrated tensile forces between the mounting plate and windshield, causing the mounting plate to tear from the windshield. The result is a significant removal of glass from the passenger cabin side of the windshield, and loss of the structural integrity of the windshield. Mirrors with integrated electronics then swing from the electrical wired, the mirror obstructing visibility, and becoming a detached hazard within the passenger cabin. The event occurred in a grocery store parking lot, the vehicle having been stationary and parked in the sun (99.1 degrees at the time) for approximately one hour. Time of day: About 13:00 hrs. Location: Https://www.google.com/maps/place/1733+E+palm+canyon+dr, +palm+springs, +ca+92264/@33.7999482, -116.5284111,17Z/data=!3M1!4B1!4M5!3M4!1S0X80db1B6804F844bb:0X2C7726C52C54599D!8M2!3D33.7999482!4D-116.5262224

- Palm Springs, CA, USA

problem #3

Mar 222015


  • 4,000 miles
The vehicle's side mirrors are placed so that they block visibility for a short person. I am just under 5'4" and when at a four way intersection, the mirrors directly block the view of where a car would be stopped to the left and to the right. I actually was involved in a minor collision where I did not see the other car stopped at the stop sign to my left although they claimed to be. Now I always need to move my head to get a clear view of the road area next to the the stop signs to the left and to the right.

- San Carlos, CA, USA

problem #2

Aug 052015


  • 150 miles
I purchased this car 7-31-2015, by 8-3-2015 I noticed the windshield and passenger side windows looked badly pitted. I called the dealership and on 8-7-2015 took it in. They said it was pitch from a tree and agreed to detail it to remove the sap. I picked it up the same day. That was not the problem as the windows are still showing prisms when light comes through. When I came back about it again 8-28-25015 they said they couldn't see it at all but did pull another Highlander out that was just taken off the truck, it too had the same issues with the pitting, the dealer has agreed to replace the windshield but not the passenger windows. I'm not happy that I was sold a car with defective windows. It is a safety hazard for night driving or when the sun is low. What can I do about this?

- Sparks, NV, USA

problem #1

Feb 222010


  • miles
April 24, 2015 [xxx] to an appropriate representative of the National Highway Traffic Safety Administration: In November 2014, I purchased a Toyota Highlander limited model id# [xxx]:. during freezing weather this winter I discovered a dangerous design fault relating to the vehicle. Much of the windshield wipers can be entrapped and embedded in ice, and the defroster does not melt ice in that area. The wipers are incapacitated. The defroster clears the windshield but does nothing to free the wipers from ice. That was the case for me during four days of freezing weather. There is an auxiliary function in the vehicle that addresses the windshield wipers. But that only "bumps" the ice, it does nothing to melt the ice. Appreciative of your appropriately addressing this issue. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Manchester, TN, USA

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