This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2003 Toyota Prius. Consumer writes in regards to recall notice concerning pinion shaft nuts on the electric power steering the consumer stated the recall was performed at the dealership on August 10, 2011. Upon leaving the dealership, when the consumer attempted to use the horn, he discovered it was not working. The consumer returned to the dealer, to inform them, the horn had been disconnected or maybe a wire had come off. The dealer stated the recall had nothing to do with the horn. The consumer stated the horn was working prior to arriving at the dealer. The consumer then contacted Toyota customer service and they contacted the dealer. The dealer stated it was just a coincidence that the horn broke while performing the recall. According to the service invoice, the horn and cruise control short power spiral cable was bad. The consumer stated the dealer refunded his money. Updated 09/23/11 consumer's issue resolved 12/6/11
The contact owns a 2003 Toyota Prius. The vehicle was previously repaired under NHTSA campaign id number: 11V304000 (steering:electric power assist system). After the vehicle was repaired the steering wheel would vibrate excessively while in reverse or when attempting to make a turn while accelerating at a traffic light or stop sign. The contact stated prior to the recall repairs the steering wheel would also vibrate. The dealer was made aware of the failure and stated to bring the vehicle in for diagnostic testing. The vehicle was not repaired. The approximate failure mileage was 115,000. Updated 09/15/11 updated 10/03/11
2003 Toyota Prius, steering wheel shakes when making left turns. Car has had scheduled services. Shaking started as a rattle/grinding sound at the steering column. Shaking now happens when turning left or right, at startup or while driving on interstate. Most recently steering was un responsive at 50+mph. The vehicle has been in for service 3 times prior to today with no troubles found. Today (3 days after warranty expired) dealer finds crack in steering column same as that in recall for 2004 - 2006 Prius see recall 06V188000. Dealer wants $2500 to repair.
This complaint concerns the failure of the power assist operation of the electrical power steering system. The power steering warning icon is displayed on the central panel and the driver experiences an abnormal steering effort.
I was driving East at 50 mph on California hwy 68 at 0800. It was raining but there was no standing water. I was driving a 2003 Toyota Prius. As I crossed the intersection with san benancio road the car slowly swerved to the left across the road, entering the opposite shoulder sliding broadside. The car continued the rotation, coming to rest facing East again. I did nothing to initiate this bizarre event.
A D V E R T I S E M E N T S
- Kansas City, MO, USA