This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I am the first owner of this 2005 Prius and have kept up with all maintenance and recall issues. This is my first complaint. On a perfectly fine weather day, I was driving my usual route home coming to a line of stopped cars in the left turn lane on a relatively flat, unbumpy surface street and was about 1 car length from the stopped car in front of me when I applied my brake. To my astonishment, with the brake fully engaged, my car kept going forward as if I had no brakes and rear ended the car ahead of me. Luckily neither of us were hurt as I had already slowed down for the stop. There was no damage to my car (my license plate holder hit her bumper and caused a couple of paint chips on hers, which will probably cost me thousands of dollars to repair) but I can tell you I was thoroughly shaken up. No emergency lights or code lights went on inside the car. From reading other complaints on this site, I see this is not a new problem. I will be reporting this to my Toyota dealer and to Toyota.
- Oakland, CA, USA
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- Oakland, CA, USA