This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Toyota Prius. The contact stated that a plastic piece from the door prematurely melted from an unknown location, which melted into the door latch. The failure made it extremely difficult to use the latch. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was not available.
The rubber back hatch release mechanism has melted and become mushy this summer. This winter the rubber mechanism has frozen making it impossible to open the rear hatch. This is a safety issue because I cannot get to my spare tire or emergency warning devices. My research on the internet has proven that this is not an isolated incident but very common problem with this vehicle.
- Sioux Falls, SD, USA
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- Mt Kisco, NY, USA