really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
65,732 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Toyota Prius electrical problems

electrical problem

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2007 Toyota Prius Owner Comments (Page 4 of 10)

« Read the previous 20 complaints

problem #126

Apr 082013


  • 100,023 miles


We own a Toyota Prius and have had the dealer replace the headlight 4 times. The first time we simply got in the vehicle and when we turned it on we realized it was not working. After we had it fixed about 2 months later we got pulled over and given a warning to get it fixed. We did so again and again with no solution. Since our last time the dealership has advised us to go to the Toyota dealership but there telling us that is simply a bad headlight and it will cost about 200 to fix it. I showed them where in 8 months it was changed 3 times and they simply said it must be human error because everything else looks fine.

- Columbus, IN, USA

problem #125

Jan 062014

Prius 4-cyl

  • Automatic transmission
  • 160,000 miles
The contact owns a 2007 Toyota Prius. The contact stated that while driving 10 mph, the contact heard a high pitch screeching sound as all the warning lights illuminated. The contact lost control of the brakes and the engine was shut off. The vehicle still had no brakes. The failure later recurred and the vehicle was taken to the dealer for diagnostic testing. The dealer stated that there was an error in the mother board that they repaired. However, the failure recurred. The contact had the vehicle towed to the dealer where the dealer then stated that the actuator would need replacing. The vehicle was repaired. The manufacture was contacted. The approximate failure mileage was 160,000. Updated 3/12/14

- Plantation, FL, USA

problem #124

Jan 152010

Prius 4-cyl

  • 54,000 miles
2007 Toyota Prius rear hatch handle failure. Rubber cover melts into electric switch making it inoperable.the back latch of my 2007 Toyota Prius first degraded ("melted" almost) over the course of several months/years. It no longer functioned properly, and I was unable to open the back hatch door easily. Sometimes it required considerable effort and perseverance to get it open. The malfunctioning handle started to get loose until eventually if just fall off and it's just hanging by the electrical wires. I had to tape it until it gets fixed I am concerned that in the case of an emergency, I will not be able to get the door open. This is a major cause for concern and it is a serious safety hazard.this is a safety hazard because the trunk is the only way to access the spare, any of my repair tools, emergency kit, flares, jumpers, etc. There is no alternative internal method for opening the hatchback/trunk. Toyota needs a recall of this defective part as the cost to repair it is exorbitant, quoted to me over $200 for the part alone. I called Toyota customer service and they won't fixed their faulty parts until the government forces them to. It's sad that it might take some injuries or death for this issue to be fixed.

- Tucson, AZ, USA

problem #123

Jun 012013

Prius 4-cyl

  • 38,000 miles


Headlight and taillights go out and then come back on. Also, when on they seem to be very weak.

- Katy, TX, USA

problem #122

Dec 292013

Prius 4-cyl

  • 97,500 miles
I too am a victim of the melting rear hatch cover. The rubber cover to the external trunk latch has deteriorated to the point where it is either gooey to the touch in warm weather or frozen solid to the point where it is immovable in colder temperatures. This is a safety hazard since I am unable to access the spare tire. The rubber appears to be blocking the release mechanism. The deterioration started during the summer of 2013. This issue has worsened and beginning December 29, I have been unable to open the rear hatch. It is clearly a manufacturer defect and is the responsibility of Toyota to replace this handle at no expense to the consumer. However, they are not willing to do so.

- Wichita, KS, USA

problem #121

Dec 202013


  • 111,201 miles
I have a 2007 Toyota Prius and the rubber has "melted" off if the latch and has made it nearly impossible to gain access to the rear compartment of my vehicle. It began with numerous black and sticky fingers then progressed to chunks of gooey of what I think was plastic coming off into my hands and has ended up being an almost impossible task to gain access via the back end of my car. From a very quick search of the internet, this appears to be a wide spread problem and everyone is getting the same answer I am getting from Toyota....pay up!! this has to be a mfg defect. I live in North Texas so yes, it does get hot here but melt the plastic off your car hot, I think not! please help us!

- Allen, TX, USA

problem #120

Nov 012013


  • 80,200 miles


The rubber covering the external hatch latch at the rear of my 2007 Prius has degraded to the extent that the latch no longer functions properly. This is a design flaw for the 2007 Prius and very dangerous as it will not allow access into the trunk area in case of emergency. Because of the melted/degraded rubber my wife can no longer get into the trunk and I can only get into the trunk at random intervals with severe pressure placed on the rubber/switch area. It could be impossible for me to reach the spare in an emergency. It could also damage the electrical system with the pressure needed to make it work. This is clearly a Toyota design and materials problem and should be fixed by Toyota before someone gets hurt.

- Seattle, WA, USA

problem #119

Dec 122013

Prius 4-cyl

  • 76,360 miles
The hatch handle made of rubber is deteriorating and now moisture gets in the switch and when it gets below freezing you can open the hatch. This rubber piece should not be coming apart like this. Many complaints have surfaced concerning this issue. If you needed to change a tire you could not get the hatch open to get the tire or emergency equipment.

- California, MD, USA

problem #118

Dec 012009

Prius 4-cyl

  • 85,000 miles
The rubber on the rear hatch release has deteriorated causing difficulty or impossibility of opening the rear hatch. This could pose a safety issue in an emergency.

- Indianapolis, IN, USA

problem #117

Jun 032013

Prius 4-cyl

  • 55,000 miles
I am one of the many victims of the defective Prius 2007 hatch opening switch. After 4 years the rubber cover turned to tar for my 2007 Toyota Prius. Essentially the rubber cover melts into the electronic switch making it inoperable.

- Tampa, FL, USA

problem #116

Nov 122013

Prius 4-cyl

  • 43,000 miles


The rubber latch that provides access to the trunk area of my 2007 Toyota Prius has essentially melted. When I touch it my hand comes away with a black gooey substance. In the summertime this is more of an annoyance than anything (I have to carry around wet-wipes, and I often put groceries etc. In the passenger cabin just to avoid accessing the trunk), but in the winter it can be quite dangerous, as the melted latch freezes, making it impossible to open the hatchback. This means that I cannot access my tools, spare tire, snow equipment, or anything else back there. The degradation of the handle latch actually began some time ago (it probably began after I had owned the car for about 4 years) but it has gotten worse over time so I finally decided to try to get it fixed. My Toyota dealer wanted to charge me over $300 to replace the part. This struck me as absolutely outrageous given that it appears to be a design defect that creates a serious safety hazard.

- Washington, DC, USA

problem #115

Oct 242013

Prius 4-cyl

  • miles
While driving vehicle at night, noticed that passenger side head lamp turned off. Vehicle was stopped on the curb and tried to turn the headlight switch on off again, but could not turn on one head light. I was afraid to drive the vehicle with one lamp, since local township police can give me a violation ticket. The high beam works but not the low beam. Toyota needs to fix this issue via product recall.

- Collegeville, PA, USA

problem #114

Sep 092011

Prius 4-cyl

  • 45,000 miles
While driving to work one headlight went out and stayed out until I stopped the car turned off the lights and then turned them back on. This went on for a week and we took the car into Toyota dealership where the replaced the bulbs at no charge cause we were under warranty. However, this problem has continued to happen over the last 80000 miles. Now we are seeing both headlights go out at the same time and or one or the other. We are tired of purchasing new headlights over and over again..

- Santa Cruz, CA, USA

problem #113

Oct 032012


  • 123,000 miles
Toyota Prius dashboard failed in idle and while driving posing a death risk due to mileage per hour not displaying and the inability to shut off your car when stopped this is a serious matter and Toyota needs to recall the whole Toyota Prius and give everyone there money back for over paying for this car in 2007.

- Saratoga Springs , UT, USA

problem #112

Oct 032013

Prius 4-cyl

  • 147,000 miles
After the car has been parked for awhile, the dashboard was completely black. The car powered on, but there was no speedometer, no fuel display, and no odometer. The car will drive and gas engine and hybrid system works as usual, but there are no power steering, the turn signals do not work, and the wiper does not work. After driving for 5 to 15 minutes, the dash would light up and car drives like normal again and the problems mentioned go away. Based on internet research, this seems to a common problem. There are almost identical complaints on this site including NHTSA id number 10544698. Significant safety concerns exist due to the temporary lost of power steering, no turn signals, and no wiper during a rain.

- Fort Worth, TX, USA

problem #111

Sep 282012

Prius 4-cyl

  • 0 miles
During cold weather I lose all odometer speedometer backup light gas gauge. Back up lights have caused a lot of close call when I'm backing up one time I got close to hitting a pedestrian because they did not know I was baking up I have ran out of fuel on the freeway and I never know how fast I'm going. This problem is well documented and Toyota knows a bout the problem but will not issue a recall.

- North Hollywood , CA, USA

problem #110

Sep 202013

Prius 4-cyl

  • 91,000 miles
When the car was turned on in the morning after sitting overnight, the dashboard was completely black. The car powered on, but there was no speedometer, no fuel display, no odometer, and no back-up camera when put into reverse. When I got to my destination, approximately 15 minutes drive time, I was unable to power off the car after repeated attempts. The car finally powered down after I held the power button for several seconds. When the car was turned back on after about 11 hours, the dashboard was working again, also powering down worked as normal.

- Victorville, CA, USA

problem #109

Aug 222013


  • 65,000 miles
I was driving on a dark country road when both headlights went out. I turned the headlight control off and then on and then the lights came on again. The car has a long history of the passenger side headlight going out intermittently. When it was just one light intermittently going out, I had reported this to the dealer and later to an independent mechanic. I was told that they didn't find a problem. After this most recent experience with both lights going out at the same time, my mechanic again said that it was not happening when he test drove the car. I asked him to keep it longer for more testing since I was afraid now to drive the car at night. He kept it longer and did experience the driver side headlight going out. He recommended replacing both bulbs for a total price of $548. I called the Toyota dealer to ask what they could do for me. Since the car is past 50,000 miles they said they would have to charge $475 to change both headlights. I researched online and discovered that this is a very common problem in the Prius. In my opinion it is a serious safety issue and not a normal part maintenance issue.

- Chadds Ford, PA, USA

problem #108

May 262007


  • 0 miles
Toyota sold me a brand new Prius with a headlamp not working. After I signed all the purchase papers, they pointed out that the right headlamp was not working and told me that it was alright to drive home and return the next days for repair. After four or five trips to the Toyota service department, they replaced the defective control unit. At a later date when the car had about 50,000 miles, I was driving on a freeway from los angeles to menifee, ca, at night in the hov lane. I seemed to have difficulty seeing the road and thought something was wrong with my eyes. So I switched lanes to the slow lane where, with less glare from the oncoming cars, I realized that both headlamps were not working. This was a dangerous situation on the high speed crowded freeway, so I pulled off the road at the next exit. Toyota replaced the headlamps, and I was compensated for the cost of repair upon the outcome of a class action lawsuit. Recently I noticed that the headlamps were failing again at around 115,000 miles. Immediately I had Toyota repair both headlamps, as I didn't want to experience the hazard of both headlamps failing again. From my personal experiences, there is a dangerous design flaw in the Prius that must be addressed especially before both headlamps fail again. I am concerned the next time the headlamps fail I will have no advanced symptoms and both might fail again simultaneously while IżżM on the road at night.

- Menifee, CA, USA

problem #107

Oct 252012

Prius 4-cyl

  • 57,000 miles
I purchased my 07 Prius from a dealership in September of 2012. There was only 1 previous owner & at that time my car's mileage was around 55K. I commute 1 hr and 20 minutes to work (one way) & my first incident occurred after dropping my son off at daycare early in the morning, almost a month after purchasing my car. I noticed my right headlight was out. When I got into my car, I turned the headlights off and back on. Both my headlights came back on so I didn't think twice about it. Afterwards, almost every month I noticed my right headlight turned off, which started to concern me, but after getting quotes on how much the repairs would be I knew it would take some time for me to budget the costs into my monthly expenses. After another month or so, I found myself driving on highway 55 westbound (cary, nc) at around 9pm at night & both of my headlights suddenly shut off. Highway 55 does not have much lighting in the first place & I am very lucky that my 2 year old son was not with me. I panicked but quickly turned my headlights off & on again. Fortunately, they turned back on. Now almost every month, & aside from one of my headlights failing nearly every 2 days, both of my headlights randomly shut off. In fact, my headlights shut off again this morning at around 5:45am during my commute to work on highway 55. I did some research but found Toyota has only agreed to pay for repairs for '04-'09 models (with the same hid headlight issue) through the earlier of 5 years warranty and 50,000 miles or reimburse drivers who have already paid to have the problem corrected. I've already contacted Toyota at 1800-331-4331 and filed a complaint but I was told that my car (at 102K miles) was now ineligible for this program. This issue should be an official recall to avoid any severe accidents it can cause for owners who cannot afford upfront repairs.

- Cary, NC, USA

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