This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Sunshine kids radian xtsl carseat with superlatch system, purchased on May 11, 2011, becomes loose after several days of normal usage even though properly installed to start. The seat was manufacturer's in china November 2010, model US19500, serial # 111001985 04329. The seat is installed in a 2008 Toyota Prius and we are unable to get a secure installation using the seatbelt. When installed using the superlatch system, the seat can be moved several inches in any direction after my child has climbed in and out of the seat over the course of a few days. The company has not yet responded to my complaints. (related vehicle information: Model year=2008, make=Toyota, model=Prius).
I have reported to Toyota my concern about the 2008 model year Prius, the middle back passenger seat. The seat has been raised up about 2 inches (padding) but is narrow, causing it to not be stable/compatible with at least 3 different child restraint/booster seats that we have tried. This was not the case with the 2005 model year Prius. I have reported this to manufacturer, complaint#ref#200712061340.
- Half Moon Bay, CA, USA
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- Washington, DC, USA