really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
21,662 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Toyota Prius body / paint problems

body / paint problem

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2010 Toyota Prius Owner Comments

problem #6

Aug 092014

Prius 4-cyl

  • 29,900 miles


Inner fender splash shield fell off as I was driving.

- Ballwin, MO, USA

problem #5

Oct 102013

Prius 4-cyl

  • 63,512 miles
We noticed that the carpet was saturated. The dealer told us it was because there were spider webs blocking the drain from the A/C. it was repaired at a cost of $1,554, the work included drying the air bag module and replacement of carpet. We believe this should be the subject of a recall as it is the identical problem recalled for the Toyota Camry.

- Essex, MA, USA

problem #4

Feb 012012


  • 13,560 miles
While the car was parked in a hill with the parking brake it suddenly went backwards and hit the wall of the residency across the street like 500 feet down. Car was almost completely damage back, train suspension and all doors out of frame. Repair will take 8 weeks at a cost of $14850. There were no passengers in the car.

- Beverly Hills, CA, USA

problem #3

Feb 242011

Prius 4-cyl

  • miles


2010 Toyota Prius. Consumer states left inner fender liner and front splash shield fell off vehicle. The dealer informed the consumer that snow had built up between the parts and the engine they protect and eventually the weight of the snow caused the parts to fall off. The consumer stated the fender liner fell off the vehicle for the second time. Upon inspection, it appeared that some places where the liner should have been attached to the bumper had never been attached. The dealer was unable to attach the liner to the bumper because the area where it attached to the bumper had come off and therefore, a new bumper was needed to re-attach to the liner. Updated 06/01/11 the consumer was informed her claim was not eligible for the arbitration process. Updated 06/08/11 updated 06/16/11

- Williamston, MI, USA

problem #2

Mar 112011

Prius 4-cyl

  • 23,002 miles
Dear sir or madam, a few days ago I found abundant evidence of mice activity in the cabin of my 16 month old Toyota Prius. After some internet research I found out that this is unfortunately an extremely common problem with Prius model cars and other Toyota models. The presence of rodents in the engine area is of course unavodiable but this is the first time I hear about the car design allow mice to easily move into the cabin. This obviously has severe consequences: I already have to replace the air filter and the padding behind the gloves compartment and I am not sure if any other parts have been chewed away. More importantly this is certainly a health and safety concern. I have to get the car detailed and the air system flushed to avoid toxic contamination from mouse excrements, and this endangers me every time I drive: A mouse crawling in the cabin of the car while I am driving is a major safety issue! it appears that the placing of screens in as few as 4 parts of the air system would stop the mouse access to the cabin, but Toyota, both my local dealer and the national service center, claim there is nothing the can or will do, and that, despite the abundant evidence to the contrary, this is a normal occurrence in all cars. Many people have posted online about mice and rodents in their Prius cars. A feel this is a major safety issue with the car, and I am extremely disappointed that neither the local dealer nor the Toyota corporate services are willing to helo me solve this situation and prevent it from happening again. I think the consequences of this design defect should be covered under the warranty and Toyota should design a scree part to cover the vents where necessary to prevent this from happening in the future.

- Santa Barbara, CA, USA

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problem #1

Nov 202009


  • miles
Narrative description. Not a failure but a safety prevention measure 2010 Toyota Prius 1. event: When backing up the vehicle runs on battery power-hence it is silent when backing up. The vehicle in busy parking lots (walmart) goes unnoticed. 2. failure: I have surprised people who are distracted and don't notice me until they nearly walk into the side of the vehicle. They don't hear the car. 3. failure correction: A back-up warning device should be installed to alert pedestrians (blind folks, neighborhood kids, pets, etc) of a silent, backward moving vehicle approaching. There is several blind spots inherent to the Prius when backing. Helping others to notice you seems like "an ounce of protection that is a pound of cure" that is measured in a saved life or crippling injury.

- Panama City, FL, USA

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