This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Toyota Prius. The contact stated while driving approximately 70 MPH, the vehicle suddenly stalled. The contact stated that the power steering and power brakes failed. The contact stated that the "check hybrid system" and "check battery" warning lights were illuminated. The contact steered off the roadway safely; however, he was unable to restart the vehicle. The contact had the vehicle towed to an independent mechanic, who diagnosed the vehicle and determined that the inverter needed to be replaced. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 18V684000 (Hybrid Propulsion System). The manufacturer had not been informed of the failure. The failure mileage was approximately 387,000.
The contact owns a 2010 Toyota Prius. The contact stated that while attempting to start the vehicle, the vehicle failed to start up. The contact stated that the hybrid system warning light was illuminated. The vehicle was towed to an unknown dealer where it was diagnosed with the inverter needing to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V684000 (Hybrid propulsion system) for which the VIN was included. The manufacturer was not informed of the failure. The failure mileage was approximately 133,000.
The contact owns a 2010 Toyota Prius. While driving approximately 50 mph, the vehicle lost power without warning. The vehicle was towed to the dealer where it was diagnosed that the electrical system fried the inverter and shut down the entire system. The contact stated that the software was an ongoing issue and overheated the inverter, which caused the engine to shut off and the vehicle to completely stop. The vehicle was repaired. The manufacturer was notified. The approximate failure mileage was 65,000. Updated 01/04/17 the consumer requested a response and/or status report. Updated 7/7/17
The contact owns a 2010 Toyota Prius. While driving 45 mph, the engine, electrical motor power to the brakes, and steering failed without warning. The contact merged to a center lane due to traffic. The vehicle was towed to a dealer where it was diagnosed that there was a possible failure with the inverter hybrid propulsion system. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 149,000.
The contact owns a 2010 Toyota Prius. The contact stated that the vehicle was repaired under NHTSA campaign number: 14V053000 (electrical system, hybrid propulsion system). The contact stated that the remedy failed to repair the failure and the check engine warning light illuminated. The vehicle was taken to a dealer for diagnostic testing. The mechanic stated that the inverter assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 96,000.
- Miami , FL, USA
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The contact owns a 2010 Toyota Prius hybrid. The contact stated while attempting to exit a parking lot, the vehicle failed to accelerate over 45 mph. The vehicle was towed to a dealer. The technician diagnosed that the hybrid inverter assembly failed and need to be replaced. The manufacturer was made aware of the failure. The vehicle was repaired. The failure mileage was 64,599.
The hybrid inverter assembly failed when I tried to accelerate from a stop onto a rural highway. This occurred approximately two months after receiving the motor generator ECU and power management ECU software update that was intended to prevent this type of failure.I was notified of this update/recall in late March 2014 and had the update completed at a authorized Toyota service center.
2010 Toyota Prius. Consumer writes in regards to vehicle engine problems. The consumer stated while driving, she heard a pop and the engine and power stopped. She coasted to the bottom of the hill and the vehicle came to a sudden, full stop. The warning message on the display read, check hybrid system. The vehicle was towed to the dealer. The dealer performed a diagnosis, and informed the consumer, the problem was the computer that ran the hybrid system. However, the part was on national backorder. It took a month, for the part to arrive. The consumer received a recall notice, for the very part that failed on her vehicle.
On Monday February 24th 2014 my 2010 Toyota Prius, hybrid inverter failed while I was driving and my car suddenly stopped on the road. I looked on the instrument panel and the check hybrid system was illuminated. The car would not start. I decided to call a toll truck company to take me to the nearest Toyota dealer. Once I arrived the service advisor informed me, the 2010 Toyota Prius has two active safety recalls. I was never notified. The two safety recalls are the hybrid inverter & brake booster pump assembly. Today is Thursday February 27th 2014 and the Toyota dealer has failed to repair and return my car. The Toyota dealer stated this is a safety recall, they need permission from Toyota headquarters to approve parts. I pleaded with the Toyota dealer to provide me with a vehicle, while I wait, they refused.
The contact owns a 2010 Toyota Prius. The contact was driving 75 mph when the vehicle lost power and the contact was unable to accelerate. The contact was able to maneuver the vehicle off road to a safe area where it was towed to a dealer for inspection. The contact was informed that the inverter module assembly needed to be replaced. The vehicle was repaired. The manufacturer was notified of the incident. The approximate failure mileage was 60,100. Updated 03/21/14 the consumer stated the failure occured just after filling the gas tank. Updated 03/28/2014
The contact owns a 2010 Toyota Prius. The contact stated that while driving 40 mph, the hybrid failure warning light illuminated as the vehicle began to lose power. The vehicle was taken to the dealer for inspection where they stated that the inverter assembly needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 37,125. Updated 02/03/2014
The contact owns a 2010 Toyota Prius. The contact stated while driving approximately 45 mph the vehicle stalled. The vehicle was towed to the dealer for diagnostic testing. The technician stated the hybrid system inventor had to be replaced. The manufacturer was made aware of the failure. The vehicle was repaired. The approximate failure mileage was 114,189. Updated 12/23/13 updated 12/24/13
I was driving 15 mph and all of a sudden the car stalled and stated, "check hybrid system". stopped the care right away called aaa and took it to a Toyota facility where they diagnosed the problem as a failed inverter, which is part of the hybrid system. This is a safety issue and must be addressed.
While traveling on an expressway, during rush hour traffic, every light on the dash board lit up then the car completely died. A message of 'hybrid system failed' showed before it died. There was no slow down or warning. The car was towed to the dealer and the inverter was replaced.
Letter on behalf of, request assistance in getting Toyota to replace a defective inverter on his 2010 Toyota Prius; this part was previously recalled on earlier models; reply to the cleveland district office the consumer stated the vehicle shut down, as he was driving on the highway. The consumer was informed the inverter would cost $3,400 to replace.
On the day prior to the event, the weather was around 55 degrees and misty with occasional light rain. Our 2010 Toyota Prius iv was parked during most of the day. While driving on interstate 35 in Texas going 70 mph, all of a sudden 4 different warning lights illuminated on the dash along with the large rectangular warning message saying "check hybrid system". the vehicle lost power to the wheels, the accelerator did not work even though the gasoline engine was still running, the vehicle coasted to the shoulder where it was immobile and had to be towed to the nearest Toyota dealership. This was the first time we had any trouble with the vehicle. The odometer reading was ~3,500 miles. The dtc code was dtc P0A3F "drive motor a position sensor circuit". the dealer initially replaced the entire inverter assembly, which did not correct the problem. Then they replaced the entire transaxle for the vehicle. This corrected the problem. I do not have either of the parts that were replaced, although I am sure Toyota does have the parts.
A D V E R T I S E M E N T S
- Chula Vista, CA, USA