10.0

really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
40,441 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Toyota Prius steering problems

steering problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2010 Toyota Prius:

Unsubscribe any time. We don't sell/share your email.

2010 Toyota Prius Owner Comments (Page 1 of 2)

problem #28

Aug 032022

Prius

  • miles

A D V E R T I S E M E N T S

Hello there, my name is Lashyrah and I do not know much about cars so most of this is unknown. The person I bought my vehicle from did not give me much information and I was desperate at the time so I bought it. Most of the lights on the dashboard are on: ABS, Brake system, Engine, Tire/Safety Alert, Fuel pump reset warning, and Stability control are lights that come and go. I have used the code system to try to reset these things and they go away then pop back up. Sometimes while I am driving, all the dashboard lights disappear and the breaks start getting really touchy and it feels completely different driving until the previous lights all come back on. This has been an issue before and when I last went to Toyota to get my car serviced, I asked them to check the lights and system, and if they could do a multi-point inspection. They wanted me to pay $300 just to find out why the lights keep coming back on. Please help me get this fixed at no cost I am a single mom and college student working part time so I need my car to get around or a free loaner car to get around until this is fixed. I strongly feel these are recalls that did not get taken care of or are not showing up in the recall system. I need assistance as soon as possible and would like to know my options, especially after getting a notice in the mail a few days ago from Toyota about my car possibly being affected. My fuel gauge is also empty at around 3 bars or sometimes 2 bars instead of going all the way down to empty, costing me more money on gas having to fill it up more often. Thank you for your time and help.

- San Diego, CA, USA

problem #27

Oct 092019

Prius

  • 120,000 miles
The contact owned a 2010 Toyota Prius. While driving 60 mph, the front wheels shook and the contact lost control of the steering wheel. The contact crashed into anther vehicle, which then caused the other vehicle to crash head on into a median. The air bags deployed. There were no injuries. A police report was filed. The vehicle was deemed totaled and was towed to the contact's home, awaiting an investigation. The cause of the failure was not determined. The dealer and manufacturer were not notified. The contact referenced NHTSA campaign number: 18V684000 (hybrid propulsion system). The failure mileage was approximately 120,000.

- Los Angeles, CA, USA

problem #26

Mar 152019

Prius

  • 63,685 miles
My car got stall on the road, it had a problem related with the hybred system. I took it to the Toyota dealer and they said it was in a recall list. So they fixed but they damaged the suspension of my car and now they don't want to fix it. My car is making a noise when I move the steering wheel and also when I brake. My car wasn't making such noise before the stall on the road. I am frustrated with all this problems in my car.

- Van Nuys, CA, USA

problem #25

Dec 012018

Prius

  • miles

A D V E R T I S E M E N T S

Electric steering makes the steering wheel hard to turn and is erratic. Dealer said the car needs a new steering motor/column. Car is not safe to drive. My research has found other model Prius with silirar problems and also the rav4 has steering issues. This occurs while driving the car. My wife refused to drive the car. And I have parked it. Dealer wants almost 3000$ to replace.

- Christiana, TN, USA

problem #24

Jan 222019

Prius

  • 125,000 miles
While the vehicle was in motion, the engine started shaking, the steering and brakes locked up and the engine ceased up as the car shut off. Got error code P3190 for poor engine power, and then a day later everything was normal. This is the 2nd time this has happened while driving, the first time was in a 2002 Prius.

- Alexandria, VA, USA

problem #23

Dec 132017

Prius

  • 120,308 miles
I had been driving the car and had experienced the loss of power described in recent articles as being an inverter problem (that was the subject of a software update by Toyota that may not have fixed the issue). After experiencing this issue several times, my autobody shop recommended replacing the throttle body as the diagnostic codes were not 100% clear what the problem was. I have replaced the throttle body and not had the issue since, but I thought I would report this just in case this is related to the inverter issue. The issue I had was exactly as described -- driving the car, then suddenly losing power and practically unable to move the vehicle (I was able to drive it maybe 3 mph with no power steering, barely got out of an intersection in front of oncoming traffic one time it happened). This happened at various times, always while moving, both on the highway and on city streets, straight/turning. The only time it didn't seem to happen was when stationary. This is the article I read that compelled me to contact nthsa: Https://www.cbsnews.com/news/California-dealership-refuses-to-sell-certain-Toyota-Prius-models-over-safety-issues/

- Falls Church, VA, USA

problem #22

Apr 042018

Prius

  • 87,400 miles

A D V E R T I S E M E N T S

The vehicle was having issue with the steering locked up when turning with motion about 20+mph. The hybrid system is not as advertised the 50mpg in any way as it only gets average about 35mpg. The vehicle has 87000 miles and the old symptoms from second generation followed suit with it. The dash went totally off when weather is cold and suddenly turned back on when it gets warm. I had driven a few miles without the dash on and it was a bad experience since I cannot figure out the speed or what is going on. The steering is the major issue as we dare not to drive the car and the technicians from the dealer said nothing wrong with the vehicle but third party technicians recommend to take to Toyota for recall.U turns are the worse that locked the steering and the car almost come to a stop with beeping alarms.

- Daly City, CA, USA

problem #21

Aug 012017

Prius

  • 82,000 miles
There is a clicking sound when you move the steering wheel back and forth when car is stationary, sound is coming from the steering shaft connection to the rack and pinion. Same clicking sound when car drives over bumps in the road. Previous recall of this problem for 2004 to 2009 Prius model stated a defective intermediate shaft. This problem sounds identical to the recalls of 2004-2009 Prius models.

- Arcadia, CA, USA

problem #20

Jun 092015

Prius

  • miles
Driving on a extremely rough street, my car jerked to the left. I tried braking, but unmovable objects (street sign and phone junction box) provided the stop. Airbags did not deploy, but force of car pushed me hard into the steering wheel. I had my safety belt on, plus back brace. Emts noted 60% O2, in icu on respirator for a week, hospital for 2 wks. Distinctly, I remember the steering wheel jerked to the left.

- Cedar Rapids, IA, USA

problem #19

Mar 262016

Prius 4-cyl

  • 86,000 miles
There is a clunking noise in my steering column, feels loose when I turn it right and left. The steering clunking sound when turning the wheel is not normal.

- El Monte, CA, USA

problem #18

Mar 092016

Prius

  • 125,095 miles

A D V E R T I S E M E N T S

Steering intermediate shaft and extension is prone for failure due to design and/or material

- Eastvale, CA, USA

problem #17

Dec 252015

Prius

  • 56,853 miles
Check hybrid system car shuts off and can not restart, tried system reset per manual but would not clear hybrid. Towed to dealer, dtc code P3004-800, tech said this was the only code, had recall eoe reflash 04-14-2014 ipm extended 15 years. Car was in motion per wife. (it had been raining) the dtc P3004-800 power cable malfunction

- Sugar Hill, GA, USA

problem #16

Aug 112014

Prius 4-cyl

  • 125,000 miles
About a mile after having entered the freeway as I was merging towards the carpool lane the car shut off in the number three lane.the dashboard displayed the message, "check hybrid system", and would not respond. My speed was approximately 65 mph when this occurred. I immediately pressed on the brake but the car was not slowing down as it normally does. When I finally got over to the number 1 lane, I entered the emergency lane but was still having trouble coming to a stop. I brushed up against the freeway wall in order to come to a complete stop. After switching the car off and attempting to restart it, I would get no respond and all the dashboard indicators would remain on with the "check hybrid system" displayed. This incident was terrifying as I was driving with my two year old daughter and two other occupants. The car should have displayed a warning and not simply stalled out. If this incident had taken place a few minutes later, I would have been in the hov lane and could have resulted in a devastating accident.

- Montclair, CA, USA

problem #15

Dec 262012

Prius 4-cyl

  • 33,500 miles
My Prius iv, purchased new in 2010, intermittently had a lunging forward problem when going over speed bumps, pot holes etc. I would have to stop it by braking quickly, so I didn't collide with a car ahead. I informed Toyota of this problem within the first year. They tested it and said they could find nothing. I mentioned this to them on various occasions when I took the car for its periodic maintenance of 5000 mile intervals. On December 26, 2012 I was stopped waiting to go left when I was rear-ended. I went to pull over to the side of the road to assess the damage. When I accelerated to get to the side of the road, the car took off crazily, at a high rate of speed for about 6-7 seconds, zigzagging uncontrollably on the 2 lane road. If there were cars coming toward me, I would have been in a head on crash. I immediately called Toyota service of scranton, pa and asked them to see and assess the car's problem. They made an appointment and concluded.said there is no problem internally, and suggested removing the after market floormat. I then proceeded to show them the same problems many customers are having with the Prius, including an article by steve wozniak, the co-founder of apple company, who had acceleration problems with his 2010 Prius. I called the main Toyota headquarters later, explaining the problem and they too said there is no malfunction, only mentioning the floor mats again.. this is not the case as the car has had acceleration problems from the beginning and to further clarify, I was able to finally stop the car... the mat was no where near the accelerator. I am afraid to drive this for others' safety, my passengers and my own safety. I take care of my cars faithfully. You can view my records. I am also fearful if I trade this car, someone else might get injured or killed. Can you please check and advise.

- Swoyersville, PA, USA

problem #14

Mar 172012

Prius 4-cyl

  • miles
I was entering a parking space, I approached the space about 5 mph. The vehicle suddenly accelerated, the steering locked and the brakes went to the floor. The vehicle jumped the curbing and hit the truck in the next righthand space. It connected with the trucks left front fender. That stopped the vehicle.

- Citrus Springs, FL, USA

problem #13

Mar 172012

Prius 4-cyl

  • 20,600 miles
I was entering a parking space. Turned right into space. The vehicle accelerated, steering wheel locked, and brakes did not respond!.the car sped over the curbing and hit the left front fender of the truck in the next space.

- Citrus Springs, FL, USA

problem #12

Aug 232011

Prius 4-cyl

  • Automatic transmission
  • 17,000 miles
The contact owns a 2010 Toyota Prius. The contact stated the tires wore prematurely. The contact had an alignment performed and the vehicle was inspected by several dealers and each time the contact was told there was no problem with the alignment or frame of the vehicle. The contact believed the failure to be a manufacturing defect because of the premature wear on the tires. The contact also owned a 2005 Toyota Prius in which the same failure occurred with the tires. The failure mileage was 17,000. Updated 10/12/11 updated 10/24/11

- Hillman, MN, USA

problem #11

Apr 012011

Prius

  • 31,634 miles
The contact owns a 2010 Toyota Prius. The contact stated that the vehicle stability control light began flashing ashe was driving and the contact started to feel a disconnection with the steering causing him to crash into a median. The contact was only able to accelerate forward and backwards after the failure without attempting any turns because the steering was no longer operable. The vehicle was towed and the towing company discovered that the front driver side wheel was facing straight and the front passenger side wheel was facing at a 45 degree angle. The failure and current mileage was 31,634. Updated 05/04/11 updated 2/1/12

- Needham, MA, USA

problem #10

Dec 042010

Prius 4-cyl

  • Automatic transmission
  • 17,000 miles
The contact owns a 2010 Toyota Prius. The contact stated that while driving approximately 43 to 45 mph, the vehicle lost power steering, rolled into a ditch, and landed on it's side. The passenger sustained injuries to her sternum, ribs, and finger. The passenger was transported to the hospital via ambulance. A police report was filed. The vehicle was inspected by the insurance company and declared a total loss.the manufacturer was notified and they have not followed up with the contact. The failure mileage was approximately 17,000. Updated 03/15/11 the consumer stated there were two injuries. Updated 06/06/11

- Brunswick, ME, USA

problem #9

Aug 192010

Prius

  • 7,548 miles
Brake failure. 2010 Toyota Prius iv -- the vehicle's brakes lose pressure and the brake pedal loses pressure (regardless of how hard I press on the brakes as this is happening). The brakes are temporarily disabled and the vehicle unexpectedly accelerates as a result of its momentum prior to initializing the brakes. The failure occurs when the vehicle passes over a dramatic change in the texture/friction of the road surface. I have experienced the failure dozens of times, when driving over metal surfaces (manhole covers, pothole covers, temporary construction covers, metal expansion inserts in bridges, etc), as well as small patches of condensation (such as small puddles under a bridge when the surrounding road is dry). The failure is not related to hydroplaning, and has occurred at speeds as low as 15 mph. The failure causes the vehicle to accelerate until a few seconds after it has passed over the slick surface. After returning to the regular road surface, the brakes slowly regain traction and resume their function of slowing the vehicle down. This failure occurs every time these criteria are met -- regardless of whether road conditions are wet or dry. So far no accidents have resulted from this failure on my vehicle, but I have been unable to control the problem or decrease its effects. Again, this problem occurs even at low speeds, such as in city traffic while braking to stop at an intersection. Many times it has caused me to nearly hit the vehicle in front of mine. So I have been forced to leave an extra 40 feet between my vehicle and anything in front of me, which is not always feasible because I live in an urban area. I have already taken this vehicle into the Toyota dealership as part of their recall to fix the software which controls the interactions between the hybrid brakes and the normal disk brakes. Local dealerships have consistently denied that there is a problem with the vehicle and the Toyota company will not return my phone calls.

- Evanston, IL, USA

Read the next 8 complaints »

Not what you are looking for?