really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Toyota Prius accessories - interior problems

accessories - interior problem

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2013 Toyota Prius Owner Comments

problem #1

Feb 112014

Prius 4-cyl

  • miles


I purchased a new 2013 Prius. I've own several Toyota and never had a reason to suspect Toyota would put anything but the best quality accessories on their cars. I am very disappointed with the poor quality navigation system and backup camera that came standard with my new 2013 Prius. They are not only poor quality, but can be very dangerous to use. Toyota's navigation system very difficult to read, even confusing. I don't even consider it safe to use since it takes so much attention to read it. It's very distracting to use in traffic. As for the backup camera, it is not only useless but actually dangerous. It's nothing more than a fish eye lens used in photography to deliberately distort perception. It has no lines for guidance and no reliable depth perception. You can look at somebody standing behind the car in the backup screen, then look at them out the back window and you will find the person much closer to the car than displayed in the backup camera. The driver cannot even tell where the sides of the car are much less the distance to an object. These two problems make the backup system dangerous to use. This product only creates an accident waiting to happen. Since I was forced to pay for these two next to worthless, even dangerous accessories, I'd like them recalled and replaced with the quality, safe accessories I use to trust and rely upon Toyota to put on their cars or be given a full refund for what I paid for them. I believe the items should be tested by government and recalled. I cannot but wonder how many accidents and injuries have already been cause by these two poorly designed accessories. This is a complaint about the seemingly new, Toyota poor quality standards for their accessories and is in no way a reflection on the dealership where I bought the car. Toyota designed the car and selected the accessories, not the dealership.

- Rittman, OH, USA

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