really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
11,900 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Toyota Prius body / paint problems

body / paint problem

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2013 Toyota Prius Owner Comments

problem #5

Mar 262015


  • 31,000 miles


This is a safety issue that has happened twice now. In my 2013 Prius and making a left turn, stopped at a traffic light have driven over the cement median barrier. The windshield pillar on the drivers side in an obstruction ( blind spot) when making a left turn. I always seem to be leaning towards the center seat column when making a left turn and even going around a bend to the left. I believe this is a very serious problem. The little window they have in front doesn't help with this. In speaking with a friend who has the same car, he stated he nearly hit a man crossing the street because of this same problem.

- Pgh, PA, USA

problem #4

Jun 022014


  • miles
The contact owns a 2013 Toyota Prius. While driving at an unknown speed, the contact noticed a rat inside the vehicle that was eating the wires. The wires were coated with oil, which attracted the rat. The vehicle was not taken to a dealer or mechanic. The manufacturer was not notified. The failure mileage was unknown.

- Falkville, AL, USA

problem #3

Apr 232014


  • 23,000 miles
The skid "plate" - an extremely thin piece of molded plastic attached by a couple of lag screws - came loose on the freeway, rolled up under the car and out into the adjacent lane. The front (molded plastic of course) bumper of car was shattered. Other drivers in the fast lane had to avoid the skid plate which came flying out from under my car. The clearance of this car's skid plate (with an "L" shaped extension down towards the ground) is probably no more than 6 inches, meaning that it will not clear the common parking lot curb. This likely contributed to the skid plate coming loose in the first place. This is a serious design problem that is going to result in someone getting hurt, either through loss of control of the vehicle (it missed my front tires and therefore didn't affect my steering but it could have caused problems for other drivers as well). I did not own this car, but now it is apparently going to cost me $1200 to fix the damage caused by the this design flaw. Toyota needs to be taken to task for putting something this unsafe into the market.

- Kailua Kona, HI, USA

problem #2

Feb 282014

Prius 4-cyl

  • miles
When I turn on the low beam of the headlights there is a significant shadow on the upper half of the windshield. It greatly diminishes visibility. When I took the car in for its 6 months service a few weeks ago they acknowledged the problem but said there is nothing that can be done to fix it.

- Sebastopol, CA, USA

problem #1

Mar 062014

Prius 4-cyl

  • 5,500 miles
While the car was going down the ramp to the parking basement, the brake in our Prius didn't function even though the driver slammed on it and the car continued to picked up acceleration. None of the airbags deployed either, amazingly. The driver was able to make a right turn and missed the wall/concrete pillar, but the driver hit a parked car and that's what stopped the Prius from moving further.

- Houston, TX, USA

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