This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Toyota Prius. The contact stated that after several days of torrential rainfall, the contact noticed there was water in the tire and 12-volt battery compartment. After having a routine oil change at an independent mechanic, while the contact was driving, the vehicle lost power steering functionality. The power steering warning light illuminated after the failure. The driver was able to restart the vehicle and pull over to the side of the road. The contact called Roadside Assistance and was informed that there was a code for the hybrid battery system that needed to be checked. The contact noticed that water might have entered through the rear passenger-??s side brake light. The contact removed the water with a sump pump. The vehicle was towed to an independent mechanic who was unable to assist. The vehicle was towed to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 119,000.
- Midlothian, VA, USA
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- Midlothian, VA, USA