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Ratings on over 1,000 new & used models going back 5 years, from the Center from Auto Safety. Learn more about The Car Book 2018 here.


really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
38,841 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Toyota Prius miscellaneous problems

miscellaneous problem

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2013 Toyota Prius Owner Comments

problem #10

Jun 212017


  • 77,275 miles


I bought a used 2013 Toyota certified Prius in 2016, after using for a few months the car stalled at the middle of the road.I have it towed at bob smith Toyota for repairs.the repair indicated a replacement of inverter.the cost of repair is around $2,000.the car is ok now and running, but it's no guarantee the the same problem will happen again.I don┐T feel safe driving the car, at present I brought my car at the dealership again for another issue, the radio, navigation backup camera doesn┐T work,

- Sunland, CA, USA

problem #9

Jul 052017


  • 75,429 miles
Car literally stopped on the road. It was towed to Toyota of riverside, ca. Saw there had been a recall that the problem was exactly what happened to me. Asked the dealer to check the software as described in the recall. I was told that applied only to 2010-2012 vehicles, mine is a 2013. Asked repeatedly, regardless of year to please check this. I have huge concerns driving this car as it left me completely stopped and stranded, had I been on the freeway, could have been fatal. First I was told it was the hybrid batteries had gone bad. Then they said it wasn't the batteries, it was a fuse for the hybrid battery. Explained my concerns that this could happen again if it truly was the fuse"? they said it became disconnected due to vibration. How do you drive and not have some vibration" asked if it could happen again, they didn't know. Asked repeatedly to check the software as described in the recall. They said they had Toyota safety involved and they did everything they requested of them. This did not include checking the software as I requested, so they would not do it. I ended up dealing with the manager, danny briggs, and requested a copy of all the items that had been checked and done to my car. He said he would have this for me. When we picked up the car, this was not given to me. Met with him, he said that was all he could do. I told him I was very upset, I feel like I'm involved in a total "cover up" so they wouldn't have to recall the 2013 Prius' also. I was told I could trade my car in there if I didn't feel it was safe to drive. I had asked them to change the oil and check my brakes, they didn't do it. It was like they just wanted to get me out of there and not deal with it. I have never contacted your Agency before, but feel that this could end up killing someone if not checked into. Thank you.

- Riverside, CA, USA

problem #8

Jun 202017


  • 75,000 miles
I was driving home from work. The car was working just fine. All of a sudden I noticed smoke. I put my emergency lights on and started looking for any sign of trouble. No warning lights when off on the dash board. All of a sudden a car pulled up next to me and told me get out your car is on fire! at that point I stopped on the freeway in the second lane and ran to the center divider. The car burned out.

- Woodland Hills, CA, USA

problem #7

Feb 092017


  • 54,425 miles


Tread separation, Bridgestone P215/45R17 87 V. first detected at 54,425 miles.

- Gold Canyon, AZ, USA

problem #6

Dec 182016


  • 44,000 miles
Rodents are entering the cabin of my Prius via the engine compartment and chewing through the foam flapper vent just above the cabin filter and entering the main cabin area to raise havoc. I discovered on more than one occasion rodent droppings in my glove box and floor board. This is occurring while the vehicle is parked in my driveway for short periods of time since I drive the vehicle daily. I don't leave food in the vehicle, so the rodents are attracted to the vehicle itself. The local Toyota dealership claims to be unaware of this problem although I can search on the internet and find multiple instances of similar rodent activity in Toyota vehicles.

- San Dimas, CA, USA

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problem #5

May 112016


  • 20,000 miles
In heavy rains breaking does not work well. Even at 10 mph if you hit a puddle of water. Can cause a crash. It has happened on a dirt road going at low speed. Back road where water rises and in some heavy rain on the highway

- Danville, VA, USA

problem #4

Aug 022015


  • 36,000 miles


I rear-ended another vehicle which casued the airbags to deploy and serious front end damage. My concern is that we were not able to open the back doors or hatch back whcih were not damaged. Understandably the power was liklely cut so the automatic unlock via the key didnt work, but we could not even open the back doors from within the vehicle. I was alone but had my children been with me and injured it would have been very difficult to get a back seat passenger out through the front. The front doors were damaged but bent and not fully engaged so maybe that is why I was able to puch them open.

- Plantation, FL, USA

problem #3

Nov 012013


  • 2,800 miles
Car went into reverse when shifter was put in drive.

- Washington, DC, USA

problem #2

Oct 252013


  • 10 miles
Car reversed when put into drive. Car crashes into a parked Jeep sustaining damage of 2000.

- Washington, DC, USA

problem #1

Nov 152013


  • 3,470 miles
Shifted into drive and car went to reverse. This is 4th occurrence of this issue.

- Washington, DC, USA

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