This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My mom was involved in an accident in her 2015 Toyota Prius on April 19, 2022, which she advised lurched forward at a stop and when applying the brakes to stop the vehicle, she said was unresponsive, causing her to clip a vehicle and sending her vehicle into a ditch totaling her car and injuring her passenger and her. I would like to have this investigated and hold Toyota responsible. This could have been much worse and lives could have been lost. She is now without means of transportation, and she is now possibly responsible for damages to property and bodily injury because of this. Through my research I have discovered multiple class action lawsuits brought against Toyota for the same exact models. I asked the police officer to run a scan on the computer, but he advised it was only for serious accidents. There was no indication of the problem or messages.
As stated from 5 months after we bought it, and the first prius, the car won't start. No matter if parked flat, keys in or out over night, or the temp, when the break is pushed it is squishy and makes draining noise and won't start. As a dr on call i have LOST patients because I could not leave my house. i carry and use the charger daily ever since. Taken in lots. they say, "you don't drive enough..or some other bogus excuse, like don't leave keys in car, which is how priuses start and run!. the car is driven in all ways a lot. also we buy headlights and headlamps on both about every 2 months. also it looses power and has shut off while driving. the worst is when it would start on its own in the locked garage. at that point my wife just quit driving all together. nothing but nightmares. She almsot crashed on fw when power went out.
When I looked up my car on Kelly Blue Book for pricing, it said that it has been recalled as of 2020. I was not aware of this at all and could have got into a serious accident. I recently purchased a 2015 Toyota Prius Hybrid in February and not even my saleswoman told me that it has been recalled. It has a sleuth of issues that came with it.
105K milage. Driving on highway at about 45mph and car suddenly jerk and slowed to about 10/15mph. Lost electric power, able to only continue driving on gas 10/15mph. Toyota had to replace the following which they indicate was not under warrently which cost $2642. Transister kit, powe plue kit, inverter D grease super long life cool gasket
I was driving on the interstate when my car's hybrid system warning lights a came on, and the car slowed to a crawl. Luckily I was in the right lane and was able to pull off on the shoulder of the road. The car competely shut down. I've had it towed to two Toyota dearlships, (the same one twice),where I was told a number of different things. First, I was told there was water in the gas tank. There was no way that was true, since I had already driven 3/4's of a tank of gas, and I always fill my tank up. I refused to have a new fuel system put in to the tune of $2500. I had it towed to an independent repair shop, and where he got 5 gallons of water out of the tank. I only had about 3 gallons of gas in the car to begin with, and I know I didn't put water in the tank.the hybrid system seals had never been broken, so the dealership didn't even check that out, even though the warning lights came on regarding the hybrid system. Very fishy...the next dealership told me there was water it and it needed to be drained and fuel replaced, even thought that had just been done. They sent me a photo of a coke bottle with about 1/4 cup of fuel water mix. I was also told that the hybrid battery system was not under warranty since an independent repair shop drained the fuel system.the car's batteries were still under warranty, since it was under 100,000 miles. We sent it back to the first dealership where they now said it was a failed engine which would cost $10,000 to replace. (more that the worth of the car). This nightmare has lasted over 8 months! it began in Sept.2019. Complained to Toyota corporate to no satisfaction. Bottom line, Toyota didn't know what was wrong with the car, and would not fix it unless we paid to have it fixed even though it was under warranty. The recall that is being implemented is exactly what happened to my car.
A D V E R T I S E M E N T S
- Fremont, CA, USA