pretty bad
Typical Repair Cost:
No data
Average Mileage:
7,750 miles
Total Complaints:
5 complaints

Most Common Solutions:

  1. not sure (4 reports)
  2. change brands/upgrade (1 reports)
2016 Toyota Prius accessories - interior problems

accessories - interior problem

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2016 Toyota Prius Owner Comments

problem #5

Jul 242017

Prius Four 1.8L 4-cyl

  • CVT transmission
  • 10,500 miles


The head unit shuts down (most of the time, but not always) when Siri is engaged by saying 'Hey Siri' (at all, for any reason) or phone is engaged in talk-to-text mode. A green microphone typically appears on the head unit when the voice command prompt through phone feature is accessed either via the phone screen itself or verbally requesting Siri. The head unit then goes black and performs a full reboot which takes approximately 1--15 seconds.

I've tried the following: Unpairing, re-pairing phone Deleting phone from car memory and setting up again Turning off phone, turning phone on again, re-pairing Having software updated at the dealership (at one point, Toyota admitted this was a "known issue.")

At this point in time, I cannot reliably utilize Siri in my vehicle, and currently have no reliable hands free mechanism to communicate with my phone if necessary.

- Rachel B., North Little Rock, AR, US

problem #4

Oct 152017

Prius TWO ECO 1.8L L4 Dohc 16v Hybrid

  • Automatic transmission
  • 9,500 miles

October 15th @ 830pm Entune navigation/audio system stopped while using, screen went black and then restarted itself.

- Sandra H., Conway, US

problem #3

Oct 242017

Prius TWO ECO 1.8L L4 Dohc 16v Hybrid

  • Automatic transmission
  • 9,500 miles

Engine navigation/audio system just stopped, screen went blank and then restarted itself 6:55 PM October 24.

Update from Nov 10, 2017: Entune (not engine)

- Sandra H., Conway, US

problem #2

Oct 282016

Prius Package 3 Hybrid

  • Automatic transmission
  • 9,000 miles

The navigation system just turns off by itself without warning and then reboots, did it today 4 times on a 30 minute ride.

- Abdullah B., Valley Springs, CA, US

problem #1

May 202016

Prius 3

  • Automatic transmission
  • 13 miles

Radio no longer reads texts as the previous Prius 2 did, navigation software missing components.

Update from Jul 18, 2016: Text issue fixed by deleting phone from car and car from phone then pairing with advanced features for bluetooth on phone

Navigation menus still erratic. Some options are ghosted sometimes. Will not be able to get it fixed until problem becomes permanent.

- sinjin, Laguna Hills, CA, US

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