really awful
Crashes / Fires:
4 / 1
Injuries / Deaths:
4 / 0
Average Mileage:
19,105 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Toyota Prius c seat belts / air bags problems

seat belts / air bags problem

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2012 Toyota Prius c Owner Comments

problem #5

Jan 032016

Prius c

  • 60,000 miles


Car was involved in a 18+ car accident. Traveling at approx 55mph all traffic came to a sudden stop. The car did stop before impact. Driver pressed himself to the seat while slamming on breaks. A car slammed into the back of the prius which shot the prius forward, wedging it between the 2 vehicles in front of it. Upon impact with the cars it was slammed into the driver's seatbelt did not lock. Driver flew forward breaking bones in his face and obtained injuries to a knee from impacting the console, and whiplash. A child passenger in the back seat obtained a knot on head and whiplash. Air bags did not deploy. The belt ELR did not engage. The car was deemed totaled.

- Salado, TX, USA

problem #4

Apr 072015

Prius c

  • miles
Air bag destroyed due to defective materials....Toyota?S choice of sugar cane, bio-based materials resulted in complete failure of an air bag in my vehicle when mice, attracted to the materials ate through an air bag. We are all very fortunate that after battlefield Toyota failed to find and report the destroyed airbag, it was discovered by an independent mechanic and not by a death due to air bag failure...updated 11/13/15 when I reported rodent damage to my 2012 Prius C 4 caused by bio-based materials, Toyota denied any liability or responsibility. I am filing this complaint after repeated attempts to reach a settlement with Toyota. I have owned a Toyota vehicle for over 30 years. None of the vehicles were parked inside a garage. I have a 1996 Toyota pick up truck parked beside my 2012 Prius C. the mice have never entered the truck, even though it is seldom moved. Toyota must accept responsibility for the safety hazards (air bag destroyed) caused by animals attracted to the interior of the car by feed stock (sugar cane) materials. I have made every attempt to keep mice out of my car, including mouse traps and poison. The mice quickly learn to avoid traps and poison in order to eat the car?S bio-based materials.

- Woodberry Forest, VA, USA

problem #3

Mar 292014

Prius c

  • 25,000 miles
Car in front slowed then stopped quickly as the car ahead of it attempted to use the middle lane improperly (not a turn lane at that time), not moving fully nor quickly into the lane. Car in front stopped. Applied brakes immediately to the Prius C to slow, then added one rapid pump, and ultimately pushed the pedal to the floor. The prius did little more than slow (without even a jolt from the firm application of the brakes), causing a crash into the rear of the car in front and significant damage to the entire front end. No airbag deployment.

- Phoenix, AZ, USA

problem #2

May 232013

Prius c 4-cyl

  • 5,000 miles
The brakes were applied gently as the car was approaching a stopped car. The Prius C then accelerated, at which time the brakes were firmly applied, the ABS system engaged, but not in enough time for the vehicle to stop. The prius rear ended the vehicle in front, all airbags were deployed causing injury to the driver, and the front end of the prius was destroyed. It cannot be fixed and will need to be scrapped.

- Santa Cruz, CA, USA

problem #1

Mar 222013

Prius c 4-cyl

  • 5,527 miles
The contact owns a 2012 Toyota Prius C. the contact stated that while exiting a residential driveway, another vehicle crashed into the vehicle and all of the air bags failed to deploy. A police report was filed and no injuries were reported. The vehicle was destroyed. The manufacturer was made aware of the failure but did not offer any assistance. The failure and current mileage was 5,527.

- Oxnard, CA, USA

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