This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My husband had driven the car and had thought he had pushed the ignition button to "off". he then closed the garage door and left our home for a walk. When I came home a few hours later and opened garage door the car was running and filling our garage with carbon monoxide. This points to a serious safety issue with our hybrid Toyota, unless there is something amiss with our car, which I don't believe is the case. Specifically, the engine can be left on and the car makes no sound much of the time when it is parked. I can just imagine a parent like me leaving an infant sleeping and unattended in a closed garage while they go inside. If the car windows are left open how long would it take for a tragic ending to this scenario.
It was about 6:05 am. I was driving on 288 highway in pearland, Texas. There was light rain. I heard a very loud bang on the roof and sounded of glass substance running the the back of the roof. That noise freaked me out, but I could still keep driving to my work.
I called up to my dealership because my air conditioning has been acting up. It happens every day after I've driven my car for a little more than 30 minutes. The air slowly stops blowing out. When turning the air completely off sometimes it will blow out fully and other times it won't blow out at all. Upon speaking to the dealership they said they see this often and knew without a doubt it was my blower motor and wanted to charge me more than $300
I had own 2017 Toyota rav4le for less than 3 years and less then 25000 mile, we follow the instructions to have a schedule maintenance. We have never experience any problem at all, overall it was good driving car. However, on 5/4/2020, I parked my car at parking lot, turned off engine. I heard gentle click click two sound, do not realized it was from my car (other people was unload stuff). I open the driver side door get ready to off my car and go. I smelled rubber burning. I look around and see my engine had light smoke came out from engine, then became darker smoke, and follow by fire. I called 911, they send a fire department to put off the fire for me. My Toyota Rav4 le was all burned by unknown reason. I do not smoke, I paid off my car and I have no financial gain to have car burn. I just want to warning other owner, it could happened to you, I was lucky to be able to work out from my burning vehicle. My car was under warranty, but Toyota dealer stated that they would not able to honor such warranty, asked me call headquarter, I tried to email but after I upload pictures and it was suddenly intercepted in the cloud-disappear. I am report this incident to warning others.
I was stopped at a red light in a left hand turn lane. A vehicle making a left hand turn accidentally drove head first into my car. My passenger and I had seat belts on. The approximate speed of the other car was greater than 10 miles per hour. The air bags did not deploy despite considerable front end damage. A message on the dashboard says "SRS airbag system malfunction. Visit your dealer". I want to make sure that the airbags were not defective. I have read that if a vehicle is stationary and the seat belts are on it may not activate. That is ok - just want to make sure that is the intent.
- Chico, CA, USA
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The contact owned a 2017 Toyota Rav4. The contact stated that while her daughter was making a turn the steering wheel ceased as white smoke was seen coming from under the hood. The contact stated that the vehicle came to a stop as flames were seen coming from under the hood and from underneath the vehicle. The contact's daughter was able to exit the vehicle with no injuries. The fire department was called and extinguhised the fire. A fire department report was filed. The contact stated was awaiting inspection by the insurance company. The manufacturer the dealership was made of aware of the failure. The vehicle failure was not diagnosed by a dealer or independent mechanic. The manufacturer was made aware of the failure, however no assistance was offered. The approximate failure mileage was 57,000.
My windshield cracked took to dealer they said it was a pressure crack have been having issues with my wiper blades jumping/chirping! also having an issue with transmission slipping from time to time! breaks been replaced and still have a squeal and not wanting to stop sometimes have to push petal to floor
Transmission torque converter shudder and shift hesitation - shudders between gears, occurs between any two gears but mostly within the 20-55 mph range. Begun most noticeably at ~90K, vehicle now has 103K on it and shudder continues to worsen and become more frequent. Brought it back to dealer several times now and they have advised most likely torque converter needs to be replaced (approx $3-$4K repair). Same problem as the generation before where Toyota eventually extended warranty cover for: Https://www.toyoheadquarters.com/threads/2013-2015-Toyota-Rav4-transmission-shudder-warranty-extension-ZH1.1148/page-2
I had to visit Toyota because my radio will turn on by itself, when I park. Even after visiting Toyota for an update, my radio will change on its own, not from the steering wheel) but on its own.so it is not fixed. Wipers will turn on then stop. There seems to be a device behind the dash that I can hear clicking on and off well after the ignition is off or while the car is idle for a bit. My climate control changes on its on even though it works fine most of the time. It is as if my car is receiving additional commands from another source. Last week, at night, I witnessed two men standing in the middle of the street, somehow activating car alarms from random cars. Just yesterday, not far from where I live a driver "lost control" and ran into two homes. The driver was thrown from the car, while the car and the house caught on fire, that was strange to hear about. If there is something that can be done for my car, please let me know what to do. Thank you.
I was driving my Toyota Rav4 xle with 17089 miles on it down the highway and it was like a gun shot through my sunroof. Glass everywhere I didn't have any windows open just the sun shade was back to let sun in.
The contact owns a 2017 Toyota Rav4. While driving approximately 75 mph behind another vehicle, the contact switched lanes and the forward collision avoidance feature immediately activated. As a result, the brakes engaged and caused the vehicle to stop abruptly. The contact indicated that the detection system activated although the preceding vehicle was more than 150 feet away. The cause of the failure was not determined. The manufacturer and local dealer were not notified. The failure mileage was 38,000.
I have had this car in several times for brake noises and rotated warping. Currently the car has 35, xxx. Every 5-7K the rotars or pads are replaced. There is usually a noise that is associated with this and a duplicate video was found on youtube and turned out to be a master cylinder and was advised that it is not that but I have second thoughts. Brakes are a major part of the vehicle and there have been several times I thought about towing the vehicle to the dealer. But they claim that the noises are normal and are just the pads shifting, I have had my share far of cars and driven many different brands and never had this issue even with my prior Toyota's. second complaint is in regards to my locks. There are times the locks on the vehicle will not lock or constantly makes noise while trying to lock/unlock and the dealer claims they can not reproduce the noise but the second I step in the car it makes the noise.
I was in a crash, side impact, pretty bad. Injured. Airbags did not deploy. I hit my head and shoulder against the side on the interior of my vehicle. Traveling on freeway 50-60mph, heard screeching behind drivers side of me... heard crash then I was impacted on driverside and eventually rear passenger side causing my vehicle to be airborne and land upright. No airbags deployed!
The driver's side visor is lose (and getting worse). It is an obstruction and distraction to driving; I consider it to be dangerous. There seems to be no repair solution; the item needs to be recalled.
When stopped at my closed driveway gates I put the car in reverse and suddenly without touching the gas pedal it took off in (drive) forward. It drove so hard it sent the gate flying and broke the metal lock. I was in shock and slammed on the brake. It stopped but I was in shock. It just took off. It did it again after reporting it to my dealer and insurance company. They want to see it after the repairs are done. Also the front detector will suddenly stop my Rav4 2017 while I'm driving 55 mph for someone passing me in a right turn lane. Bought it last summer. Is this a lemon and does the lemon law apply.
Interior trim piece under the dashboard and directly over the brake pedal repeatedly falls down (just front clips release) allowing the trim to hang down and block access to the brake pedal. This occurred when the vehicle was in motion. I managed to get the trim out of the way, but it fell several more times before I could get it to the dealer for repair. Repairs are underway. I don't know if Toyota can correct this. This is a serious safety hazard.
I started it and noticed immediately something was wrong. Vehicle started moving and I tried to apply brake. Brake was hard initially and vehicle continued moving. Then I was able to depress the brake pedal all the way but it kept moving. With my daughter in the car I got panic. I switched to P and vehicle kept going, though slowly on the street. Then I turned power off and removed the key. At this point all dash boards lights were on and it was making a loud, wired noise. It lasted several seconds and vehicle kept moving during this time. Finally it came to a stop in the middle of the street. The vehicle has only 4200 miles. The scary thing is, brake failed for no reason and all dash board lights were on even after the key was removed.
2017 Toyota rav 4 has lane departure warning, audible sound. It is to muted to hear, even if the radio is off. Second rav 4. my 2015 Rav4 lane departure was loud. Toyota states that they can't increase the volume. This to me, is a safety defect that needs to be corrected. No recourse was offered by Toyota on my leased vehicle. Bottom line, if I accidentally cross over a white line I get a low almost muted sound, which if I have the radio on I can not hear. Toyota needs to go back to the technology that they used for this on the 2015 model, to make it actually work!
While pulling into to a parking space, my car suddenly accelerated and jumped the curb causing the car to hit a tree, causing all air bags to go off. I was asked if I hit the gas instead of the brake. This happened so fast that I suppose anything is possible but I really don't think that is what happened. Is there a way that they can tell what happeneed?
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- Bend, OR, USA