This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Toyota Rav4. The contact stated that upon pressing the liftgate emergency release button, the liftgate opened half-way. Additionally, the contact stated that the liftgate had failed to latch or to lock securely while closed. The vehicle was taken to the dealer, where it was diagnosed and determined that the liftgate needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000.
- Randleman, NC, USA
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- Randleman, NC, USA