This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2019 Toyota Rav4. The contact stated that while driving at 40 MPH, the steering wheel seized, and the contact had to use force to maneuver the steering wheel. A yellow light was illuminated, followed by a red light. The message "Power Steering Malfunction" was displayed. The vehicle was taken to the dealer, where it was diagnosed, and determined that the power steering unit sensor had failed. The vehicle was not repaired due to the cost. The contact retrieved DTCs: C05D604 (Electronic Power Steering (EPS) System Internal Failure); C151287 (Malfunction in the Electric Power Steering (EPS) System Torque Sensor); and C15D11C (Electric Parking Brake Failure). The vehicle was not repaired due to the cost. The contact stated that the failure persisted. The contact related the failure to NHTSA Campaign Number: 20V373000 (STEERING); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 45,500.
- Rochester, MN, USA
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- Rochester, MN, USA