This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Well documented problem online which I have with my vehicle. The remodeled 2019 Toyota Rav4 has a common water leak where the headliner meets the safety airbags. This is a result of the plastic pins holding the roof rail racks on being crushed by the factory during installation.' Consumer stated there was no service bulletin when vehicle was sold, even though failure was known by the manufacturer.
Water stains on the interior headliner where the plastic A-pillar cover meets the roof. This appears on both side of the car. The water leaks all the way down to the floor not the driver and passenger side. There is a lot of electronic wires / connectors / side airbags and driver dash panel and they all get wet and appear they get corroded thus impairing function of the car and create danger or unexpected behavior of the car. The issue appears to be a pin that mounts the roof rails to the body of the car. Water will leak inside the car after rain or car wash. The issue appears when car is stationary and while in motion but during movement water leaks faster.
The contact owns a 2019 Toyota Rav4. The contact stated that at start-up several warning lights illuminated. The warning lights illuminated included the ABS, power steering, headlamps, back-up camera, parking support brake, rear cross traffic alert, blind spot monitoring, drive start control system, parking brake assist, SRS, air bags and pre- collision assist. The vehicle was towed to mac haik Toyota (2112 gulf fwy S, league city, tx 77573; (281) 338-9700). The contact stated that several attempts were made to tow the vehicle due to the parking brake failure. The dealer repaired or replaced the ABS control, ECU, brake actuator, passenger's side rear wheel speed sensor and wheel bearing however, the failure recurred. The vehicle was taken back to the same dealer. The dealer installed new terminals 17 and 18, and soldered the wiring harness however, the failure recurred. The vehicle was again returned to the same dealer where the charcoal canister was replaced. The dealer also ordered an engine computer system to perform a replacement repair to the vehicle. The manufacturer was made aware of the failure and provided a case number. The approximate failure mileage was 2,293.
The contact owns a 2019 Toyota Rav4. While driving approximately 2 mph and attempting to park, the vehicle did not stop. The brake pedal was depressed at the time of the failure. The vehicle continued to move, drove over a curb and sidewalk, and crashed into a storefront. Police report number: [xxx] was filed. There were no injuries. The frontal air bags did not deploy. The vehicle was towed to a body shop. The vehicle was not taken to a dealer for diagnostic. Testing or repairs. The manufacturer was notified of the failure and stated that they would send a field mechanic to diagnose the vehicle. The approximate failure mileage was 3,100. ('parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).')
- Massapequa, NY, USA
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- Manchester, MO, USA