I am reporting a PROBLEM - the headrests on the front driver and passenger seats will NOT stay down on my 2020 Toyota Rav4- they always slowly keep moving upwards- I guess from the natural vibrations of the road. I complained at the Toyota service department (at Wilde Toyota in Milwaukee Wisconsin) and they said that is how their headrests work in the Toyota Rav4 - they don't stay down. While this may not be an issue for a tall person, an average person of 5 ft 5 inch tall or shorter would have a serious problem with their head being smacked around when the headrest won't stay down - I have never experienced a headrest that won't lock in place and stay there- I think this could be terrible if I got into an accident and my headrest was in the wrong position. I am shocked that Toyota does not care. I think you should check into this. A manager there did acknowledge he has heard of this problem before and has had a few people complain about it but they don't think it is a big deal. - they were tall men so they didn't care - they like the headrest all the way up as far as it goes.

- Milwaukee, WI, USA

Unless all back passenger seatbelts are fastened, the 'fasten seatbelt seat' light and beeping continuously goes off. This happens when nothing is on the seats and no one is seated in these seats. This has been continuously ongoing, while driving, since the day I drove it off the dealer lot in May 2020.

- Fairhope, AL, USA

Tether anchors are missing or not visible. The labels are missing as well. I'm trying to use a carseat forward facing and need to use the tether anchors. Couldn't upload the pictures.

- East Stroudsburg, PA, USA