This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a 2020 Rav4 xle with about 3,000 mileage. The car battery has died twice. The first time it happened, I jump started the car. The second time, I took the car to the dealer but they said there was nothing wrong with the car. I don't understand why a new car would be having these battery problems. Has anyone had any similar problems and have suggestions on how to resolve the issue?
Battery "died" the beginning of August - jump started and drove to the dealership service center. I was told that the battery was fine and that "short distance" driving can drain the battery - since I drive 45 miles a day to and from work, that is not a valid "excuse". now, 3 weeks later, my car was parked on a flat surface for 36 hours with nothing left on - and the car is completely dead. Tested the battery myself before jumpstarting it - and it full. Absolutely no reason why my car should not start.
Car battery died after owning the vehicle for 5 months, less than 3,000 miles. While driving, I would get a message that read, "battery charging." Dealership replaced battery and 1 week later, the new battery died. After doing a parasitic drain test, the problem was sourced to the data control module. The dealership uploaded new software and so far I've had no further issues.
Serious D-cell battery discharge issue. Twice our new Rav4 hybrid has had to be jumped and taken to dealer for a dead battery. Dealer found nothing fixable but replaced the battery. 1st time we were stranded in hotel parking lot after trip abroad. 2nd time was at home. Cargurus sends me 5 complaints a day for others with the same issue. Vehicle is not reliable.
Two days of not driving and no power to car brought to dealership they said I was dreaming of things and bought it home then two days later it happen again
- Ticonderoga, NY, USA
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The contact owns a 2020 Toyota Rav4. The contact stated that after entering the vehicle, it was discovered that there was no electrical power inside of the vehicle. The vehicle failed to start. After recharging the battery, the vehicle was driven to gatorland Toyota located at 2985 N. main St, gainesville, fl 32609, and the contact was informed that the battery power was drained due to the vehicle not being driven for more than 48 hours. The manufacturer was also notified of the failure. The failure mileage was 970.
For the second time now the battery in the brand new 2020 Rav4 xle (had it for less than a month) was drained when the car was not in use for a couple of days. Had car towed to dealer, battery recharged and told nothing wrong, no error codes, etc. Less than two months later, it happened again now. Car being towed to the dealer and I am asking for a new battery to be installed.
Battery dies when not started for a few days, with no doors left open or lights left on, etc. Dealer states that diagnostics came back clear and there is nothing wrong with the battery. Issue still present. Vehicle was left in the garage off for 3 days, when we noticed the car would not start and the battery was dead.
2020 January Rav4 xle AWD. 2 cases of dead battery. 1st in April mileage 2029, 1 week without driving. 2nd in July milage 2896, 2 days without driving. 1st time; aaa jumped it, tested battery said it failed. Took to dealer; nothing wrong, battery test good. 2nd time; Toyota road server jumped it. A simple search of the web shows hundreds of the same issue. Possible reported causes; bad batch of batteries, dcm fw update (tsb T-sb-0021-20 - doesn't apply to our car), mystery "sensor" needs to be replaced, constant data communications between key fob, positioning satellite or bluetooth phone. This is huge safety issue!!! people are being stranded at any time with a dead battery on cars less than a year old!!!
Rav4 was purchased first week of June 2020. Two weeks later, I go to start the car in the morning and the battery is dead. I had it jumped and took it to Toyota. The dealer said everything was working as it should. I took it home. This morning, three week after the first incident, I go try to start the car in the morning and the battery is dead. The tow truck driver was able to jump and start the car. Since this was the second time this happened in a month, I had the car tow to the dealer for further diagnostics. Something is definitely wrong with the electrical system. Car was parked in the garage over night both times. No lights interior or exterior light were on. No doors ajar to draw power. Radio was turned off. Both fan and A/C was turned off.
2020 Toyota Rav4 hybrid has been experiencing a host of issues since purchased March 1, 2020. Top three are: 1) fuel tank / fuel sender issue (see attached from Toyota corporate), 2) remote connect issue (T-sb-0021-20, also attached), and most recently 3) smart key system malfunction, pksb failure, brake assist failure, and a dead battery. These most recent failures are most troubling as the car was totally unresponsive. The vehicle was parked in a temperature controlled garage for 60 hours, untouched. There are no after-market installations, and nothing was accidentally left on; no high-drain accessories to blame. This is strictly an electrical / software / firmware issue, and Toyota has shown zero accountability in addressing the issue. Hundreds, if not more, 2020 Rav4 hybrid owners have experienced the issue (for reference: Https://www.rav4world.com/threads/dead-battery.303636/). these vehicles should not be permitted to be sold as-is.
New vehicle, parked in enclosed garage, at home for thirty-six (36 ) hours. Vehicle had approximately six-hundred (600) miles. Wife made attempt to start the vehicle but the battery was dead. No lights, no horn functioning. Called toyotacare for assistance.. they responded and determined the new battery had five (5) volts. This was described as a totally dead battery. I took the vehicle back to the dealership, Toyota of olympia (Washington) replaced the dead battery and installed a battery trickle charger. The next day, we drove the vehicle for at least five hours and parked in closed garage. Battery voltage was $12.67 volts. After three hours, parked, the battery was $12.69. The next morning at 6am the battery was $12.63. Within three hours (9am) the battery was $12.45 volts. Any battery at $12.45 volts is considered a dead battery. Within twelve hours the battery diminished from fully charged to dead visited the web site of cargurus and located approximately sixteen other complaints with the exact same problem- dead battery after vehicle is parked for two days.
I bought a new 2020 Rav4 hybrid xse in January. Two weeks ago, I went out in the morning to drive it and it wouldn't start. The battery was dead. I had left it parked in the driveway with the car locked. The car had 5,400 miles. I called roadside assistance to jump it and get it to the dealership. They ran diagnostics and had no idea what the problem was. They suggested I wasn't driving it enough ?
Vehicle is less than a week old (less than 1000miles) and I noticed the fuel tank lid was constantly popping open. Realized that when I turned my car on or off (verified by dealership mechanics) the gas tank fuel lid will pop open. So, somehow the power button on the vehicle controls my gas tank lid. Vehicle has been with Toyota mechanics for about 24hrs now.
Vehicle was bought new in December 2019 with 7 miles on it. On two separate occasions, the vehicle was locked and left in the driveway over night. Upon entering the vehicle the next morning, the vehicle would not start. All lights when on upon pressing the start button, but when pressed again, all lights faded and the car completely died. Vehicle was towed to local Toyota dealership were it was kept for over a week. All tests came back inconclusive.
This is my new car 2020 Rav4 xle. I brought it in Dec 2019. One day I parked my car in evening and next day car did not start (after 3 month of use with around 1100 miles on it). I called Toyota and they send person to tow car. They did battery jump and it worked. After that I have manually turned off all the lights inside the car till now(head light is auto mode) and have no battery issue but I still worry about something wrong with this car?S electric system.
Purchased 5/22/20. Unit parked in driveway. Went out to use the auto and all systems failing in auto. Vehicle will not start. Brake alert, engine alert, airbag alert, power steering alert, every light on inside vehicle flashing with alerts that they are failing.
My 2020 Toyota Rav4 wouldn't start. It was parked in my garage. A tow truck operator ran a test and found that I had a dead battery. This was surprising because I only had 1,800 miles on this vehicle. After the operator charged the battery, I drove it to the Toyota dealer's service dept. They ran some tests and replaced the dead battery under warranty. They were unable to find out what caused the battery to fail. The technician told me that they had 5 batteries fail this month. I did an internet search and found other people had the same problem with the 2020 Toyota Rav4. They thought that it either could be an internal short in the battery, or else the digital parking brake was draining the battery. This battery problem could be a serious safety problem that could leave people stranded in winter weather.
A D V E R T I S E M E N T S
- Santa Ana, CA, USA