The glass of the sunroof exploded and shattered when I was driving on the highway from Chicago to South Bend at normal speed on January 13, 2023, around 4 pm. I heard a loud explosion sound and found the sunroof glass shattered and falling. There was no vehicle around me, no impact with any objects, and the vehicle was not passing under any structures at the time of explosion. I was not injured by the incident but was really scared and had to pullover to the side. After recovering from shock, I managed to drive home with the shattered sunroof and could feel glass pieces falling on my right shoulder when I was driving. This was the first time for the issue to appear and there was no sign or symptom prior to the problem. I purchased this brand new vehicle one year ago. I found other similar complaints online on spontaneous sunroof explosion of Toyota RAV4 and they looked similar to what I experienced. I contacted my dealer and they told me to go to a Body Shop on Monday (closed on weekends) for an inspection.

- South Bend, IN, USA

I bought a 2021 Toyota RAV4 XLE Midnight Black Metallic, last year on July 2021 from Hillside Toyota in Jamaica, NYC. From the very beginning since the delivery, I was not at all happy with the build quality of the car as Toyotas used to be before. There were issues with paint finishing, noise from engine, and issue with pick up. I reported this to Toyota as well as my dealer, Hillside Toyota and no one showed any interest on addressing these issues. Yesterday, I was cleaning my car and I saw that my car paint is peeling from 3-4 areas, including the driver side door and from the left side of the hood. I was really surprised to see that happening in a brand-new car. I felt like is this really happening, is it a joke" I spent almost $40k on a car by taking out loans just to face this? I really care about my car, and I follow all the maintenance guidelines as mentioned by Toyota, but still how is this possible" I am pretty sure this is a manufacturing defect and not something that could happen from a regular wear and tear. This is the first time I am facing something from a Toyota, because I always trusted this company due to its build quality and low maintenance. I also have a 2015 Toyota Highlander LE Plus, and I have never faced any issues like my RAV4. I have been a long time user of Toyota since I also owned a 2011 Toyota Camry Hybrid and 2014 Toyota Camry Hybrid and both of them were reliable too and never gave me any issues. I am really concerned with my RAV4 right now because in the long run, I am not sure what else I have to face with this car. This is to kindly request you to please evaluate this matter further and please help me by fixing the paint peeling issue of the car. I have spent my hard-earned money to invest in this car and it means a lot to me. I am attaching pictures of the paint peeling as supporting evidence of my claim. Thank you for your time.

- Elmhurst, NY, USA

I was involved with an accident in May 21, 2022. The front body parts were almost destroyed (please refers to the attached photo), but the air bag still did not deployed, which is NOT a safe matter.

- Staten Island, NY, USA

I bought a new car in 2021. It is 21 Toyota RAV4. The mileage is about 3900. Now, Its windshield is cracked. one day I parked my at outdoor parking lot. The second day I found the windshield had a long crack. After few days I drove my car to dealership, then they said that was not a quality issues and the basic warranty not covering the windshield. I am so upset now.

- Boston, MA, USA

While driving on the highway the sunroof spontaneously exploded outwards sending glass shards behind the vehicle and also down into the cabin. There was no impact with any objects and the vehicle was not passing under any structures. It was moderate temperature day ~60F so the roof was not especially hot or cold. There is dashcam footage available showing nothing abnormal happened at the time of glass failure.

- Union City, CA, USA

Vehicle's hood has adhesive separation. The defect is located at the bottom of the hood closest to the windshield. Air infiltration is causing the inside of the hood to flex at speeds higher than 40mph. This flexing will cause adhesive in other parts of the hood to separate and fail as well, which will in turn will increase the air infiltration and drag on the hood itself which will more than likely affect the hood latching system. This is a major safety concern that the company tells me is a "characteristic" of the vehicle.

- Reynoldsburg, OH, USA

There is a rattling sound coming from the driver's door when the car is stationary and the door is swung closed. The rearview mirror of the door has significant shaking while the car is in motion, so this is a safety hazard. The speaker in the driver's door makes a static or crackling sound when music is off.

- Hayward, CA, USA