El día 2 de octubre compré una Rav 4 2025.El día 14 de octubre me doy cuenta que los cristales se encontraban rayados como por dentro del cristal, entiendo que esto pudo haber puesto en riesgo mi seguridad ya que si cualquiera de los cristales se rompe puede cortarme a mi o a un pasajero. En la primera inspección no notaron nada luego llamaron a un especialista de Toyota para verificarlo y en conclusión si noto dicho defecto en los cristales pero noto que en el mismo concesionario había varios vehículos con el mismo problema me notificó que su deber es reportar este problema pero que por el momento no hay nada que hacer con mi auto estos rayones por dentro del cristal únicamente son vistos específicamente bajo los rayos de la luz solar.No hubo ningún símbolo ni falla antes de notarlo el día 14 de octubre2025

- Las Piedras, PR, USA

The vehicle's CarPlay is malfunctioning, showing incorrect vehicle location and navigation directions. The vehicle's screen often shows incorrect location and directions, and changes directions as it updates where it thinks the car is. This is available for inspection upon request. The safety of the driver and passengers is put at risk because the screen showing incorrect location and directions causes a constant distraction, taking your eyes away from the road to figure out if the map is showing you the correct location or not. Sometimes, when the carplay is looking for the correct location, the map spins around and shifts location which is also distracting even when you try to ignore it. The consistent distraction this causes while trying to navigate through unknown streets has caused both my wife and I to get lost, take the wrong turns, or get stressed and confused while driving because we don't know what the directions are telling us, or we don't know if we are following the right directions. We are worried we will hit a car or person during these times of confusion. This has been repeated multiple times at Toyota dealership and is a known issue acknowledged by Toyota corporate. The vehicle has been inspected by Toyota's regional technician who installed an unreleased software update at my last visit, but the problem persists without improvement. There isn't a warning sign. I have requested a replacement or reimbursement for this vehicle from Toyota but their Dispute Resolution team says I have not given enough opportunity for Toyota to repair the car. I then brought the car back in and they kept it for three weeks and installed an unreleased software update. The loaner car they provided me was the same car different year and had no carplay issues. I am trying to bring it back but the dealership cancelled my appointment telling me they won't accept the car because they can't fix it. I am trying to escalate again to corporate.

- Chicago, IL, USA

During an AWS outage on 10/20/2025, the connect app which can turn on or off the vehicle, unlock/lock doors, etc had issues where it performed an unlock on our vehicle 5 times in 24hrs without us doing anything. Key fob was in sleep mode / low power mode (cannot signal vehicle). Reports of this happening to others found online, but Toyota dealership states no reports on any of this happening.

- Shoreline, WA, USA

I was driving on CA Highway 20 on Thursday afternoon, Oct. 2, when the sunroof spontaneously shattered. I was not driving under a bridge or overpass or tree. There were no vehicles directly in front of me. I heard a loud pop, like an exploding bottle, but could see no damage inside the car. Within a few miles, glass was flying off the roof and striking cars behind me. That's when I pulled off the road and saw the roof was shattered. The shape of the break mounded up in the middle, implying the roof had broken upward. There were no rocks inside on the sunroof cover, nor any other debris than shattered glass.

- Nevada City, CA, USA

Unintended/unwanted sudden acceleration - we are aware of this happening 5 times while I was driving, all times coasting to proceed into a turn. (I DO NOT DRIVE WITH 2 FEET). In each instance, while coasting my right foot covered (above) the brake pedal. BOTH feet were off the gas and brake pedal. Tachometer suddenly and rapidly spiked and car appeared/sounded like it would surge forward. In hopes of avoiding this sudden surge forward, I quickly put car in neutral and applied brake. Car slows and tachometer returns to normal. Brought to dealer, they stated from black box inspection that I was applying brake and gas simultaneously. THIS IS NEARLY IMPOSSIBLE FOR ME; as I demonstrated to folks at dealer I physically cannot do this without causing the arthritic pain in my ankle/foot to rise to a very noticeable level. The pain would be prolonged while doing what they claimed I was doing. I vehemently deny their explanation for these occurrences. No accidents occurred, nobody was injured (in these incidents). Obviously those in my car and others near my vehicle on the road should this happen again could be injured. No warning lights, messages etc were displayed. Sporadic occurrences. Purchased vehicle July 11,2025, first occurrence (I noticed) at July 31, 2025. Dealer stated their case is closed on this as of 9/04/25. Today 9/17/25 another occurrence happened. Car is available for inspection upon request.

- Naperville, IL, USA

Enter water when open doors after to rain. All the doors. Dealer in Puerto Rico not resolver problem.

- Bayamon, PR, USA

Sunroof leaks during rain events. If this continues to be a problem can cause rust, mildew and mold issues which can lead to respiratory issues. This was noted by the dealership today as well.

- Mount Washington, KY, USA