really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
151,117 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Toyota Sequoia suspension problems

suspension problem

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2002 Toyota Sequoia Owner Comments (Page 1 of 2)

problem #26

Aug 022016


  • 124,000 miles


2002 Sequoia purchased used, vsc trac desengages without warning at any time, slowing down the vehicle and making grinding noice in the suspension or breaks, it will reset again after park and shutting the engine off, this problem had happen at least 10 times in about one year that I am driving it, due to the unexpected desengage of the vsc trac at any time slowing down the vehicle with out warning and no break light it is a safety concern, I have look in the internet and this problem is very common with this vehicles equiped with the vsc trac, I have called Toyota and there is no recalls for the issue, I believe it it is a malfunction of the system it should be take care unless they are waiting for something drastic to happen, hope I can get some where with this complaint, this is a second Toyota at home and I like to keep both cars for as long as I can. This particular problem does happen at any time in the street at 20 miles higway at 50 some times at 60 miles, during straight ride or turning left or right, please advise I should not have to incurre expences on a factory defective issue.

- Miami Lakes, FL, USA

problem #25

Feb 272016


  • 131,000 miles
The contact owns a 2002 Toyota Sequoia. While driving 60 mph, the lower ball joint detached from the knuckle lower control arm. As a result, the contact lost steering control and the brakes failed. The vehicle was towed to an independent mechanic where it was diagnosed that the lower ball joint failed and needed to be replaced. The vehicle was repaired. The VIN was included in NHTSA campaign number: 05V225000 (suspension). The manufacturer was not notified of the failure. The failure mileage was 131,000. Updated 09/28/16

- Coupland, TX, USA

problem #24

Jan 012016


  • 262,000 miles
I have a 2002 Sequoia and the dealership has been doing the repairs since I purchased it in 2003. I took in the recall for the ball joints and even before I received it I had an issue. When turning right, mostly in curves there is a loud grinding in the frontend and has been doing this since I purchased the car. They told me that here was not a problem but I am still having this problem and now the trac has to stabilize my car, this has happen while traveling no turns. The trac light is on and off constantly for whatever reason they can not explain it to me. This is getting dangerous for me I have spent money on this car lately but this is a very large repair and need to know what can be done to get this fixed I was also told that there is not an issue with my airbag as well that my car was not affected. I need help with this, this is my only transportation and this is getting dangerous.

- Shreveport, LA, USA

problem #23

Nov 102015


  • 130,000 miles


As my wife was driving on a city street, the right lower ball joint separated. This is a sealed unit with no fitting for adding lubricant. The joint looked dry.

- Washington, DC, USA

problem #22

Apr 152015


  • 167,000 miles
I was on my way to work when all of the sudden I drove over a small pot hole and I heard a loud loose metal noiseand now I been hearing it since. I took my vehicle to a mechanic and he said, that the lower ball joint cover is damaged and needs to be replaced.

- Chicago, IL, USA

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problem #21

Apr 012015

Sequoia 8-cyl

  • 160,000 miles
Took vehicle in for safety inspection and was informed there was a rust hole in the frame. Called Toyota 800-331-4331 spoke to [xxx] C and was informed that Toyota will do nothing to help me at all. Case # [xxx]. help information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Spokane Valley, WA, USA

problem #20

Feb 132015


  • 200,500 miles


The contact owns a 2002 Toyota Sequoia. The contact stated that while driving at 20 mph, the ball joints fractured without warning causing the vehicle to stall. The failure recurred twice. The vehicle was taken to the dealer. The technician diagnosed that the ball joints needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 200,500.

- Orange, TX, USA

problem #19

Jan 272015


  • miles
The contact owns a 2002 Toyota Sequoia. The contact stated that the track warning lamp illuminated upon making a turn and that the steering wheel was tight and vibrating. The contact mentioned that the suspension was unstable. The vehicle was taken to an independent mechanic who was not able to replicate or diagnose the failure. In addition, the contact was included in NHTSA campaign id number: 14V312000 (air bags) and stated that the parts needed were not available. The manufacturer was notified of the failure and the delay. The approximate failure mileage was not available.

- Chattanooga, TN, USA

problem #18

Aug 132014

Sequoia 8-cyl

  • 162,000 miles
I drive a 2002 Sequoia and have had about 8 instances where the trac off, trc vsc, and slip indicator lights all come on while the truck feels like it locks up and a beeping alarm sounds and a pulling to the right with a grinding noise. This morning the slip indicator lights stayed on with the grinding noise seems like a few seconds longer than yesterday. I was about to pull off of the road when the other two lights came on and the car drove normal when the lights are on. When you turn the engine off and restart the lights go off. However the error occurs on a daily basis now. The roads I travel are mainly highway and have been dry. I have noticed that there are many complaints for the same issue and that Toyota did issue a recall for the 2003 model year.. this is a very dangerous issue and needs correction. One would think that the recall should extend to all years.

- Scott, LA, USA

problem #17

May 172012

Sequoia 8-cyl

  • 100,000 miles
The vsc lights come on when driving, the rear differential seal was completely rusted through and should be on a recall, the frame was on recall and replaced in 2014, but the rear seals were rusted thru and Toyota after costing me thousands does not want to cover rear seals why ? right after the frame was replaced and the Toyota dealer in deerfield beach, fl said the rear differential is also way rusted out and may blow the seals, well they did during a oil change and check. If Toyota knew of the extreme rust on the frame that it was also on the rear differential as confirmed by 3 different mechanics one being Toyota. Toyota wants me to pay $2,000 to fix which is outrageous.

- Westerly, RI, USA

problem #16

May 232014


  • 130,000 miles


In the fast lane I-10 East mm 110 driver tire and spindle fell off and went under car skid across 4 lanes with my 3 kids 8-4- 7 weeks and wife.recall already been done happened on pass side 10K ago also supposedly replaced could have killed all of us went to Toyota the first time and was told "we'll it has over 100K mi" does that mean after a Toyota has 100K mi the front end will fall off and possible kill everyone, keep in mind recall was already done once I don't believe it.I have owned Toyota's all my life my father has worked for them since 78' I have his 85 4runner with 360K on it and I am a mechanic myself and have turned dozens of people to Toyota's this is not acceptable I will be getting a lawyer and buying a Chevy on Tuesday.

- San Juan Capo, CA, USA

problem #15

Jan 282014

Sequoia 8-cyl

  • 143,888 miles
I have a tremendous amount of frame rust on my 2002 Sequoia. I have been issued a service campaign from Toyota and have been proactively called upon by a local dealer to provide the service. After reading on the NHTSA web site and other forums about structural issues and the way Toyota is handling this issue I want to be proactive in my complaint. Spraying or frame replacement is the only option I have been provided to date. This issue appears to be widespread and caused by Toyota's manufacturing processes. That being the case, it appears that Toyota is not stepping up to buy back those vehicles that require this drastic measure. They should buy back the effected Sequoias much like they did regarding the exact issue with their Tundra trucks a few years ago. The Sequoia and the Tundra share the same frame, so why wouldn't the buy back effect both vehicles given safety implications.

- Franklin, MA, USA

problem #14

Jan 182013

Sequoia 8-cyl

  • 180,000 miles
The vehicle was inspected by the Toyota dealer in January 2013 per a recall for possible rust in the frame. Per the inspection, rust was not noted and the frame was treated with an undercoat rust inhibitor. Had rust been noted, the frame would have been replaced according to the dealer/recall. In September, 2013 a noise was noted in the front end area when turning and going over bumps. Upon inspection by a certified mechanic it was found that the sway bar had become separated from attachment to the frame due to rust. It was further noted that the sway bar could not be reattached due to a hole in the frame caused by rust. This was later confirmed by the Toyota mechanic on 11/15/13. Therefore, the vehicle is neither repairable nor safe to drive. Either Toyota's treatment for rust prevention was not effective or rust had already compromised the frame but was not noted during the inspection. Toyota is not honoring the original recall and is offering no solution in addressing the problem. Toyota claims it's responsibility for addressing the rust in the frame ended on 1/18/13. Yet, the problem still exists and we are left with a vehicle that is neither safe, drivable, or repairable due to a condition for which it had been recalled just a few months earlier.

- Alto, MI, USA

problem #13

Oct 162013

Sequoia 8-cyl

  • 1,000,210 miles
Vehicle was traveling at 65pm all of a sudden the trac control light and vsc light came on, was unable to control the truck due to the steering wheel getting light. Pulled over and stopped called Toyota customer care they states we are own our own with that problem.

- Saint Cloud, FL, USA

problem #12

Feb 132013

Sequoia 8-cyl

  • 150,000 miles
This vehicle has a rusted frame which Toyota will replace. They will not replace without customer cost several parts affected by the frame replacement. This is thousands of dollars required by the customer that otherwise would not be required. I want Toyota to pay for the frame and the other required parts.

- Annapolis, MD, USA

problem #11

Sep 162012

Sequoia 8-cyl

  • 185,000 miles
Our 2002 Toyota Sequoia has a completely rusted out frame, rear differential and other parts such as brake lines etc. While driving on the highway the rear differential exploded and the car would not drive any further. I put the car in park, turned off the car and the car kept rolling despite being in park. I applied the emergency brake to stop the car. The rear differential housing was completely rusted through and leaking fluid. We then discovered that in addition the frame of the car was completely rusted through. The car is no longer safe to drive because of the rusted frame and under carriage. Our dealership has been wonderful and rented me a car and will replace the frame but Toyota is saying that I am responsible for the differential replacement.

- Cossayuna, NY, USA

problem #10

Jul 172012

Sequoia 8-cyl

  • 106,000 miles
Frame of vehicle is rusted and very thin in areas. The suspension and rear axle housing is rusting also. Frame is very close to developing holes and is de-laminating I believe it is unsafe to drive and Toyota will not do anything about it.

- Dunmore, PA, USA

problem #9

Jun 272012

Sequoia 8-cyl

  • 103,000 miles
Dealer reports that frame (crossmember) is rotted to the point of being unsafe to drive.

- Swansea, MA, USA

problem #8

Jan 052012

Sequoia 8-cyl

  • 76,000 miles
The vehicle was examined at our local Toyota dealer on 1/5/2012 because of making a grinding noise and shaking with acceleration at speeds above 20 mph. It was found to have extensive rust damage to the frame with a large rust hole in the right front area at the sway bar bushing bracket. The rear differential housing was rusted and leaking fluid, the right and left sway bars were broken, both front brake calipers were stuck and the rotors badly rusted. Repairs for the frame alone were estimated at over $10,000 with more than that amount to take care of the other issues. This Sequoia has been well maintained on a regular schedule, washed regularly and kept at night in a garage. The body and interior are in excellent condition. The car has only 76,000 miles on the odometer. It was quite a shock to go from a car we relied upon to carry us safely in winter weather to one which has had to be abandoned for scrap. I understand that frame rust issues have been a serious problem for many Toyota models including the Tacoma and Tundra resulting in recalls. The Sequoia needs to be added to this list.

- Elkview, WV, USA

problem #7

May 172007

Sequoia 8-cyl

  • miles
I have a 2002 Toyota Sequoia. The frame, undercarriage and hitch are all rusted. The undercoating peels right off at the carwash. I asked my Toyota dealer about it when it was in for a oil change and he said nothing to worry about. Every year it is getting worse and my husband said it is something to worry about. Is Toyota going to stand behind there products? I am worry this year about it passing inspection.

- Curwensville, PA, USA

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