This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Undercarriage frame found to be badly rusted, by a AAA Driver who came to my roadside assistance following a brake failure due to rusted and leaky brake lines.
Abnormal rust all over underside of vehicle including frame, structural components, brake lines, steering components -€¦ etc. FRAME and steering/suspension components rusting out. Rear differential rusting out. Cab mounts rusting out. Spare tire hardware rusting out. Transmission cooler lines about to burst from corrosion. Rear tow assembly rusting out. Entire underside is rotting out. Known issue which has plagued hundreds of owners, but Toyota has not recalled this model year. Extremely dangerous; one brake line has already gone out resulting in a loss of braking. Toyota applied an undercoating circa 2013 but they just sprayed over an already rusted frame and other components without proper preparation which actually accelerated the corrosion and rot. Deceptive and unethical business practices. Vehicle cost over $50,000 new in 2003 and only has just over 120,000 miles on it. This should NOT be happening. Please help. Please investigate.
Hello, I am writing to you to have an investigation started on 2003 Toyota Sequoia, I own one and there has been concerns with the Frame of the vehicle rotting out, there was Warranty Enhancement Program sent out in United States to cover frames of 2001 to 2004 Toyota Sequoias which replaced severely rusted out frames at the dealership. I use this vehicle for my family and I do not want to endanger the lives of them and the people around the community where the frame may break due to rust and cause a severe accident. Please take a look at the details below and get back to me. Subject: Limited Service Campaign (LSC) CSD Certain 2001 through 2004 Model Year Sequoia Vehicles Frame Inspection I am located in Canada would like NHSTA to investigate and see if this program can be administered to vehicles in Canada since I have severe rotting of the frame and I have had to have it welded many times to not compromise the safety of the vehicle
When taking my 2003 Sequoia to have the power steering issue I was having, I was told the frame was so rusted out is was unsafe to drive. I called Toyota customer support and was told there was nothing they could do to cover any costs involved in repairing or replacing the frame.
- Southgate, KY, USA
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The contact owns a 2003 Toyota Sequoia. The contact stated that while the vehicle was in for routine service, it was discovered that the frame of the vehicle had experienced rusting and corrosion. The cause of the failure was not determined. The local dealer hendrick Toyota located at 9505 w 67th St, merriam, ks 66203 and the manufacturer were notified of the failure however, no assistance was offered. The contact indicated that the vehicle was inspected in 2013 under a manufacturers campaign regarding the failure however, no failure was found. The failure mileage was 181,000.
Rusted through of frame. Completely unsafe to drive, vehicle could literally break in half. Outside of the years Toyota included in the class action lawsuit previously filed
My 2003 Toyota Sequoia has rust holes through my frame to the point where it is unsafe to drive. I have to drive it as it's my only vehicle and I have 2 small children that I have to take with me. Toyota usa said they performed a treatment to the gram in 2012 and that their is nothing further they will do to resolve this blatant safety issue. The fact so many Sequoia owners are reporting this and nothing is being done by Toyota is appalling. I have submitted pictures of an area near the drivers side front wheel. The sway bar is barley being held on due to the rust.
Everything under my truck is rusty. Everything is full of corrosion, especially the frame, and some parts are starting to fall. And the frame to break, Toyota should be able to repair this immediately
Took vehicle to local Toyota dealership due to steering issue - when I would hit a bump I would loose control of the steering. Inspection showed the vehicle under body and frame has completely rusted, there are sever holes and the trailing arm has separated from the frame. I am not the original owner, but Toyota had a recall on the frame during the prior ownership and the vehicle was serviced multiple times at a Toyota dealership during the recall and the problem was not addressed. Toyota refuses to offer any assistance at this time.
The contact owns a 2003 Toyota Sequoia. While washing the vehicle, the contact noticed severe rust on the frame. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was notified of the failure. The approximate failure mileage was 145,000.
The contact owns a 2003 Toyota Sequoia. The contact stated that there was extensive rust and corrosion with at least three spots along the bottom of the frame near the welds. Due to the failure, the contact was uncertain if the frame would fracture. The vehicle was not diagnosed or repaired. The vehicle was not included in any frame recalls. The manufacturer was notified of the failure. The approximate failure mileage was 102,000.
The contact owns a 2003 Toyota Sequoia. The contact took the vehicle to davenport Toyota (located at 1501 E 53rd St, davenport, ia 52807, (563) 391-4106) for a noise that was coming from the chassis while driving. The dealer diagnosed that the frame was badly corroded through. The vehicle was not repaired. Three hours after leaving the dealer, while driving 55 mph, the frame fractured and the rear of the vehicle shook violently left and right. The contact was able to coast the vehicle to the side of the road. The contact drove the vehicle slowly to his residence. Once the contact arrived home and looked underneath the vehicle, he noticed that the rear passenger side was completely corroded through. The contact stated that there was no coating on the frame, which caused the metal to corrode badly. The vehicle was taken back to davenport Toyota where it was inspected and the contact was informed that the frame was corroded through and there was no resolution for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and provided a case number. The approximate failure mileage was 186,000.
Two weeks ago we were told that the frame had rusted through and the car was unsafe to drive. After doing research we found out that Toyota had a limited frame repair offer but we missed the deadline. We were never told by Toyota or the dealership service team about the recall or the damage to our truck. We had our car serviced at the dealership numerous times. The mechnic that told us about the rust told us it was dangerous to drive. The truck only has 120K miles and we are the original owners.
The trunk latch/handle/lock. I have had it replaced 3 times by a Toyota dealership. There's is clearly a manufacture defect and there's needs to be a recall. The last time the Toyota dealership I. austin Texas replaces it I had a 12 month warranty. In exactly 14 months the same thing occurred again! this is ridiculous to say the least and I am tired of paying 600 (parts/labor) to repair, when Toyota is aware of the problem! note: When the handle breaks there is no access to the spare tire because you have to life the trunk to access the spare time. I have had my vehicle towed twice scorn tire issues because the spare could not be accessed. The last occurrence I was stranded on side of the road at 2am.
The contact owns a 2003 Toyota Sequoia. The contact stated that there was extensive rust and corrosion on the front and rear parts of the frame. The contact stated that the rust could cause the frame to fracture. Arlington Toyota (2095 N rand rd, palatine, il 60074, (847) 485-1200) indicated that the vehicle was included in a manufacturer campaign, but the contact was not notified. The dealer stated that the statute had expired to provide a remedy. The dealer and the manufacturer expected the contact to replace the frame. The vehicle was not repaired. The manufacturer refused to provide assistance other than having the dealer repair the vehicle. The approximate failure mileage was 256,000.
The contact owns a 2003 Toyota Sequoia. The contact stated that the chassis on the vehicle was rusted out and the frame was fractured. The vehicle was driven to hudson Toyota (599 NJ-440, jersey city, NJ 07305, (201) 942-1156) and the contact was informed to call the manufacturer. The manufacturer informed the contact there were no recalls to cover the repairs. The vehicle was not diagnosed or repaired. The failure mileage was 160,000.
Rusted hole in the frame, driver side. Passenger side already had work done to the frame by previous owner. Mechanic told me he would not jack up the car because of the hole, was advised that driving this car is too dangerous.
2003 Toyota Sequoia limited 4X4 failed Massachusetts inspection this month for a severely rusted frame with severe perforation. Additionally, the rear suspension and trailing arms may break off at any time. The vehicle was recalled and had a coating applied several years ago - this only masked the problem. The vehicle was always garaged. The engine and body of the vehicle are in good condition. The vehicle has 300,000 miles and runs well. The Toyota dealer deemed the vehicle "not repairable." The vehicle was also deemed unsafe and advised to take off the road.
A D V E R T I S E M E N T S
- Ramsey, MN, USA