really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
43,200 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1998 Toyota Sienna seat belts / air bags problems

seat belts / air bags problem

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1998 Toyota Sienna Owner Comments

problem #5

Dec 172011

Sienna 6-cyl

  • miles


Driver in wrong lane hit my van, with most of impact on right front side of van. Both vehicles were totalled in collision. Right front passenger seat belt initially held, but released during collision and passenger ended up on driver's armrest. Neither airbag deployed.

- Oklahoma City, OK, USA

problem #4

Aug 182008


  • 117,000 miles
I have a 1998 Toyota Sienna le. All of the seat belts do not retract back into the panels without help from the passengers. If you lean forward they stay where they are extended to. I have had them looked at and the technician said the return springs have all relaxed. This is the 4th Toyota automobile I have owned and all of them have done this. I don't know how this can be safe?

- Beatrice, NE, USA

problem #3

May 292005


  • miles
The seat belts in our 1998 Toyota Sienna have been failing. They will not retract. We have had two replaced at our cost, now two more have failed. I have the parts from the second belt that failed. It is not twisted and there is no foreign material in the belt or it's path. Prior to the failure of our seat belts, I talked our friends (the miller family) into buying a van just like ours. They were hit by a red light runner May 29, 2005. The seat belt holding their three-year-old son, kyle, failed and he was ejected from the vehicle. He was killed instantly. The rest of the family walked away from the crash. Toyota has refused to acknowledge any responsibility in the failure of our seat belts. I have read of similar problems from other owners (on the internet). Please help to hold Toyota responsible. At the very least, they should replace the belts at their cost.

- College Station, TX, USA

problem #2

Mar 012003


  • Automatic transmission
  • miles
Seat belt had to be replaced twice due to failing mechanism. When taken to dealer for service it was determined that failure was due to the spring.

- Huntingburg, IN, USA

problem #1

Nov 052004

Sienna 6-cyl

  • Automatic transmission
  • 99,000 miles
We were in an automobile accident recently and have a question about needing to replace the seat belts and possibly question of malfunction of airbags. Our Toyota Sienna van was going about 35 mph and hit straight-on a car that turned in front of us hitting the driver side with extensive damage with essentially no braking. Essentially the Toyota sustained a front impact collision. The airbags didn't deploy and our repair mechanic is telling us this impact was not sufficient to deploy airbags. The driver and passenger of the Toyota sustained chest injuries, knee injuries, with generalized pain, especially neck, shoulders, and back. We think there is something wrong with the airbags not deploying and the seat belts involved in the accident should be replaced. Our auto mechanic is telling us that airbags did not deploy because of insufficient impact, and the seat belt does not need to be replaced. Can you help us how we get the correct answers? scott S. lee 949-295-0438 cell 949-598-3302 work scottslee@cox.net.

- San Juan Capistrano, CA, USA

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