really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
56,342 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1998 Toyota Sienna steering problems

steering problem

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1998 Toyota Sienna Owner Comments

problem #2

Oct 142006

Sienna 6-cyl

  • Automatic transmission
  • 108,884 miles


On Oct 14th 2006 at about 4:45 pm I was driving in a parking lot at slow speed. I came to a stop and then tried to make a right turn. As I turned the wheel and applied the gas the steering column made a noise like breaking plastic and the car moved in a straight line despite the wheel beeing turned. I increased the turning motion until it was clear steering had failed. Since the lot was empty I brought the car to a stop without incident. I had the car towed to sandy springs Toyota and was told that the steering shaft had broken at the "knuckle" where the column connects to the shaft. In addition I was told that the spiral cable to the airbag had been damaged in the incident. My concerns are that had this occured at high speed or while already in a turn or in traffic the results would have been catastrophic. In addition the failure of the air bag meant that had I in fact had a collision I would not have had the protection of the airbag. I drive this car daily and I did not detect and change in steering or handling that would have been a warning. The car was repaired and has driven nromally since. I do not know what happened to any replacement parts.

- Atlanta, GA, USA

problem #1

Aug 292003


  • 3,800 miles
The steering wheel was turned in the right position and the driver was in the process of straightening it when it locked up. This caused lost of control of the vehicle. The vehicle had gone into the highway divider and was totaled. The cause of the failure was undetermined.

- Englewood Cliffs, NJ, USA

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