really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
51,742 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Toyota Sienna seat belts / air bags problems

seat belts / air bags problem

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2002 Toyota Sienna Owner Comments

problem #4

Mar 032009


  • 106,000 miles


I had a 2002 Toyota Sienna xle van with 106,000 miles on it. In March 2009 my son was hit by another driver and the car was totaled. It sustained extensive front and rear damage. None of the airbags deployed. I am concerned that front and side airbags may not deploy in older cars. I bought the car because it had front and side airbags, stability control and an excellent safety rating. The car was expertly and constantly maintained yet the airbags did not work when needed.

- Chatham, MA, USA

problem #3

Jul 072005

Sienna 6-cyl

  • Automatic transmission
  • 68,770 miles
Our 2002 Toyota Sienna was travelling straight through an intersection at about 35 miles per hour when a 2005 Ford mustang travelling in the opposite direction made a poor left turn and impacted the driver's-side rear quarter of our Sienna. The surprise and impact combined to push our Sienna out of the roadway where it hit a utility pole head on. Airbags on the Sienna did not deploy. The Sienna has been judged a total loss.

- Andover, MA, USA

problem #2

Jun 062005

Sienna 6-cyl

  • Automatic transmission
  • 32,200 miles
I was involved in a 1 car high speed frontal impact collision with a tree in my 2002 Toyota Sienna mini-van. The airbags failed to deploy leavin both myself and my passenger with significant facial & upper body injuries.

- Fort Wayne, IN, USA

problem #1

Sep 102002


  • miles
No sumnmary listed for above vehicle.

- Redding, CA, USA

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