really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
578 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Toyota Sienna suspension problems

suspension problem

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2003 Toyota Sienna Owner Comments

problem #4

Mar 102003

Sienna 6-cyl

  • Automatic transmission
  • 231 miles


My 2003toyota Sienna has a distinct problem with pulling. The vehicle has been in to the dealership 6 times since March of 2003. The front end was realigned with 231 miles and the tires were replaced at that time. Since that initial realignment the vehicle has continued to pull and has been re-examined, realigned and testd 5 more times. The vehicle's 4 tires were replaced on October 1st and it was again realigned. The vehicle still pulls and on Oct. 4th the service manager again test drove the van and now states that a " shim pak" needs to be placed in the rear. This is unnacceptable for a vehicle with 18,000 miles on it. I fear that it is a temporary fix for a severe unrepairable problem.

- Fair Lawn, NJ, USA

problem #3

Oct 212002


  • miles
Vehicle pulled to the left while driving. The steering wheel needed to be adjusted, both lock nut(s) were loose and the tie rod(s) were equally adjusted 1/8 of a turn to compensate for the steering wheel, a four wheel alignment was performed, the toe in and camber was adjusted, and all four tires were mounted and balanced.

- Bronx, NY, USA

problem #2

Jun 032003

(reported on)


  • 1,000 miles
Steering is misaligned because vehicle pulls excessively to the right while driving. Dealer has attempted to correct 6 times since purchase, but problem still exists.

- Bronx, NY, USA

problem #1

Oct 152002


  • 1,083 miles
The vehicle pulled severely to the left.

- Bronx, NY, USA

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