really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
8 / 0
Average Mileage:
71,671 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Toyota Sienna accessories - exterior problems

accessories - exterior problem

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2004 Toyota Sienna Owner Comments (Page 2 of 12)

« Read the previous 20 complaints

problem #207

Aug 012008

Sienna 6-cyl

  • miles


2004 Toyota Sienna driver door problem. Door makes cracking and popping when being opened have been told that it is a broken weld but the door has never been pushed to far or compromised in any way that would have broken weld. Toyota basically washed their hands of any responsibility though from reading posts on this site and others it is a common problem.

- Marmet, WV, USA

problem #206

Feb 142010

Sienna 6-cyl

  • 65,000 miles
My 2004 Toyota Sienna mini van power sliding door made a horrific 'snapping' sound when the cable that activates the door snapped. The snapping cable did not hurt anyone, but could have if someone was standing behind the door near the rear quarter panel window. The door is no longer functional and will cost $1500-$3000 to repair.

- Carlsbad, CA, USA

problem #205

Dec 192010

Sienna 6-cyl

  • 115,000 miles
The power struts on the rear hatch of my Sienna were recalled and replaced because they were not holding, and were falling down on people. My hatch recently fell on me, even with the new part. At the time of the incident, I was putting things in my trunk. The hatch slammed down, hitting me on my head. This has caused head, neck and back injuries. I am now in month 2 of physical therapy and rehabilitation. The new struts are not that old and will have to be replaced, as this continues to happen, especially when it is cold. A replacement part for a recall should fix the problem, not continue it.

- Fort Collins, CO, USA

problem #204

Dec 172004

Sienna 6-cyl

  • 8,000 miles


We have a 2004 Toyota Sienna ce. Since purchasing this vehicle, any time the temperature is 32 degrees or lower, the sliding doors do not open. This is a dangerous situation. I have to get my kids in and out of the car via the back tailgate. If there were an emergency and we needed to extricate our children or passengers quickly, we would not be able to do so.

- Woodway, WA, USA

problem #203

Dec 152010

Sienna 6-cyl

  • 100,000 miles
Power sliding door failure 2004 Sienna the power sliding door on my 2004 Sienna has failed 3 times. The first 2 were covered under warranty, but the 3rd time is not. This is a very costly repair as the whole door needs to be taken apart and is estimated @ $1,400. It is also a safety issue as children cannot get out by themselves if they need to in a crash. I have contacted Toyota corporate to no avail. My case # [xxx]. nothing in a vehicle should need to be repaired three times!! there are 1000S of complaints and once again Toyota will not do something until someone dies in a crash as a result of this! information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Baltimore, MD, USA

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problem #202

Dec 152010

Sienna 6-cyl

  • 117,500 miles
The driver door makes a load clicking noise when you open or close the door. The door does not open or close properly. I have not repaired it yet but have been told it is a spot weld that has failed. I also read online that this is a very common problem on the 2004 Sienna.

- Indian Head, MD, USA

problem #201

Sep 182010


  • miles


Power door cable snapped during operation.

- White Lake , MI, USA

problem #200

Jan 092011


  • 116,000 miles
2004 Toyota Sienna van drivers side sliding door rear latch has become detatched and the door won't close. Not only is this a safety hazard while driving but the locks will not engage with an open door.

- Brentwood, TN, USA

problem #199

Dec 292010

Sienna 6-cyl

  • 88,000 miles
Toyota Sienna XLT 2004 power door cable snaps due to exposure to weather. Cable then jams in door, causing door to malfunction as daughter was exiting the van.

- Cincinnati, OH, USA

problem #198

Jun 202010


  • 97,000 miles
The driver door makes a load clicking noise when you open or close the door. The door does not open or close properly. I have not repaired it yet but have been told it is a spot weld that has failed. I also read online that this is a very common problem on the 2004 Toyota Sienna.

- Waynesville, OH, USA

problem #197

Dec 132010


  • miles


Automatic door stopped working.

- Grand Rapids, MI, USA

problem #196

Oct 302010


  • 112,615 miles
2004 Toyota Sienna passenger side (power) door refuses to close; broken door cable. Also, the driver's side door (manual) has been broken for over 3 yrs; Toyota fixed this 3 times while still under warranty but refuses to fix it again despite the fact that it is a design defect since it keeps happening.

- Reading, MA, USA

problem #195

Nov 102010


  • 80,000 miles
2004 Toyota Sienna xle van door cable/motor broke. Door stuck open and were not able to close manually. Can't drive because door is stuck open. Only way to fix is cut cable or pay $2000 to Toyota to fix the door motor.

- Brush, CO, USA

problem #194

Oct 232010


  • 70,000 miles
The contact owns a 2004 Toyota Sienna. The contact stated that the front passenger door would not open from the inside or outside. The automatic door locks failed first and the door stopped working altogether. The sliding door on the passenger side also was non-functioned.; it would open manually only from the inside. The vehicle had not been inspected or epaired. The failure mileage was approximately 70,000 and the current mileage was approximately 71,000.

- Chesterfield, MO, USA

problem #193

Sep 152010


  • 120,000 miles
Cables on both rear power sliding doors have frayed and snapped. Replacement cost of cable is excessive at $2200 per door.

- Nashville, TN, USA

problem #192

Oct 042010

Sienna 6-cyl

  • 89,000 miles
Driver side sliding door cable frayed and snapped.

- Arlington, VA, USA

problem #191

Oct 122010


  • 109,000 miles
Sienna 2004 xle power door cable snapped and sliding door wont work. Though car had been serviced by Toyota dealer all the time.

- Longmeadow, MA, USA

problem #190

Sep 242010


  • 82,475 miles
2004 Toyota Sienna's automatic sliding door mechanism jammed preventing door closure. The door could not be closed automatically or manually. Circumstances forced passengers, including 4 small children, to travel several highway miles with that door open. In April 2004 Toyota modified that door mechanism for new product and issued technical service bulletin EL004-04 "power sliding door inoperative" to correct existing product. Sienna's early 2004 sliding door is a defective product. The Sienna product is a minivan marketed to families and children. As such it is designed to be a closed vehicle. The defective door should be considered a child restraint failure because closed doors are, in fact, the primary protective restraint in a family vehicle. Corrective action we elected is to cut the automatic door's tractor cable. That frees the door to close and permanently disengages the defective door mechanism.

- Columbia, MD, USA

problem #189

Sep 092010


  • 80,250 miles
2004 Toyota Sienna. Power sliding door cable snaps. Leaving door unable to open fully. Toyota dealer says part is $1200 dollars and 4.3 hours labor to install. $1800 to fix.

- Liverpool, NY, USA

problem #188

Aug 252010


  • 90,000 miles
2004 Toyota Sienna minivan. Toyota has recognized that there was a safety issue with the driver's door mechanism in 2007 and an extended warranty was issued to repair the problem and it included my vehicle model specifically. I however, did not get any mail regarding the issue. The only time I was made aware of it is when I mentioned it to my personal mechanic and he is the one that printed the letter for me on May 07, 2010 from an internet site. I took my car in for repair of the problem today on August 25, 2010 and the Toyota dealership charles maund Toyota in austin Texas failed to honor and repair the problem on today's date stating because of some technicality they will not honor the repair it at no cost to me anymore, and do not consider it a safety issue anymore. The door still has the potential of breaking off, the hinges that hold it are defective and broken and make a loud noise every time one opens or closes the driver's door. It is actually a true safety issue if the door falls off and no one can drive the vehicle. It is a manufacturer's defect and it has to be repaired at no cost to the consumer even if it is out of this arbitrary time frame that the company had created. The manufacturers are responsible for their work and honoring their products' safety. Toyota's position is just unacceptable to create that are unsafe and not stand behind them and repair them when necessary.

- Austin, TX, USA

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