really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
13 / 0
Average Mileage:
51,165 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Toyota Sienna accessories - interior problems

accessories - interior problem

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2004 Toyota Sienna Owner Comments

problem #8

Mar 072013

Sienna 6-cyl

  • miles


The drivers and front passenger door makes a loud popping noise when opening and closing due to broken welds. Doors apparently cannot be welded but must be replaced. Toyota should be responsible for replacing doors at no cost to the consumer. Welds should not break. Incident date is approximate.

- Huntley, IL, USA

problem #7

Jun 042004


  • 120 miles
My children were trying to get to the third row seat and pulled on the latch of the seat on the second row and the seat rapidly snapped down and out crushing my little one. Since that incident my children were very careful about using the handle to bring the seat down. I have had other people ride in my car that do not know how fast and dangerous these seats snap down and out that have been hit by the seats on my occasions. We call it the "jaws of death" but this is not a laughing matter. I did write to Toyota about this but never even received a response. The other problem we've had has been with the sliding doors. They keep breaking and not closing properly.

- Goodyear, AZ, USA

problem #6

Jan 102011


  • 50,000 miles
In early January 2011, the heater for the passenger car seat in my Toyota Sienna burned through the leather, through my 12 year old daughter's dress and superficially burned her leg. I believe the seat is defective as a fuse or other safety feature should have prevented such an injury/event.

- Annandale, VA, USA

problem #5

Jan 032010


  • 95,000 miles


Toyota (2004 Sienna) seat heater burned a hole through the leather on drivers seat. Toyota (judy faul) interviewed me/my case and submitted to terrence chu (regulatory affairs). He wrote me a letter 3 months later and said Toyota was not at fault because I had a towel (8"X8" baby burp cloth) adjacent to my leg (left outer thigh) and the owners manual states "not to use an insulating object" with the seat heater operating. He never contacted me for clarification on the incident. I have been denied access to anyone at Toyota. The dealer (peoria, il) said they will repair for $1337, but will not support me to repair the damage the faulty heater created. I can see their logic if sitting on a stack of towles, but not a rag, of which the consistency is less than the ski pants worn (with the heater operating) or my wife sweater dresses in the same manner. Personal friends (torry olsen) had the same year van and the same problem. Toyota repaired theirs as it was under warranty. The heater element is still hooked up (and dangerous) and Toyota will not service unless we pay.

- Peoria, IL, USA

problem #4

Oct 012007


  • 50,000 miles
Both seat heaters failed after 50K miles and 3.5 years old.

- Waltham, MA, USA

problem #3

Nov 102008


  • 83,600 miles
Left side sliding door is not closing or opening automatically every time when button is pushed it won't open or close sometimes but only if I pull on the handle and pull it open part of the way and then it goes the rest of the way closed seat heater hasn't worked for at least a year I'm guessing even after having it "repaired"also the door won't lock or unlock with the automatic button anymore.

- University Park, FL, USA

problem #2

Nov 102008


  • 83,600 miles
Left sliding door on 2004 Sienna xle limited is failing to work properly and front seat heater driver side stopped working- had it "repaired" and it still doesn't work.

- University Park, FL, USA

problem #1

Jul 162008


  • 47,000 miles
The contact owns a 2004 Toyota Sienna. The contact stated that the air bag warning indicator flashes intermittently on the instrument panel. The vehicle was taken to the dealer approximately three times and they stated that the wiring in the seat back needed to be replaced. The current mileage was 52,622 and failure mileage was 47,000.

- Jackson, TN, USA

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