really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
63,793 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Toyota Sienna body / paint problems

body / paint problem

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2004 Toyota Sienna Owner Comments (Page 3 of 8)

« Read the previous 20 complaints

problem #102

Nov 012010


  • 109,000 miles


Driver side sliding rear door on 2004 Sienna (Toyota) cable snapped?

- Green Brook, NJ, USA

problem #101

Oct 252010


  • 91,000 miles
We recently had an issue with the pass. Side vent window on our 2004 Sienna. While driving the window was opened the glue failed and the window swung down the side of the van only being held on by the motorized arm. It appears as if the track that the window is attached to has been painted prior to the glue being applied. So instead of glass, glue, metal it was glass, glue, paint, metal. This seems to be a growing issue based on a quick search online. If the glass had broken free of the arm, it would have gone flying into traffic. The dealer and Toyota were contacted and both dismissed the issue.

- Pequea, PA, USA

problem #100

Jan 152010


  • 70,000 miles
When it is cold outside the sliding doors on the 2004 Toyota Sienna seem to "freeze" shut. They do not open from the inside or outside. This happens to both the power and non-power door.

- Cockeysville, MD, USA

problem #99

Sep 242010


  • 82,475 miles


2004 Toyota Sienna's automatic sliding door mechanism jammed preventing door closure. The door could not be closed automatically or manually. Circumstances forced passengers, including 4 small children, to travel several highway miles with that door open. In April 2004 Toyota modified that door mechanism for new product and issued technical service bulletin EL004-04 "power sliding door inoperative" to correct existing product. Sienna's early 2004 sliding door is a defective product. The Sienna product is a minivan marketed to families and children. As such it is designed to be a closed vehicle. The defective door should be considered a child restraint failure because closed doors are, in fact, the primary protective restraint in a family vehicle. Corrective action we elected is to cut the automatic door's tractor cable. That frees the door to close and permanently disengages the defective door mechanism.

- Columbia, MD, USA

problem #98

Jan 162010


  • 51,642 miles
2004 Toyota Sienna passenger side sliding door mechanism failed and automatically shut without warning, hitting a passenger who was reaching into the back seat. It did not spring back. The door wouldn't open again. We took it to the rudy luther dealership in golden valley, mn and were told that it would cost $2,000 to fix. Rather than pay this, we elected to pay $112 to have the cables cut and the switch unplugged. We are extremely disappointed in this failure and in the dealerships response. The car only had 51,641 miles on it when this occurred.

- Edina, MN, USA

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problem #97

Feb 102010


  • 80,000 miles
2004 Toyota mini van sliding doors freeze shut. I owed two other mini vans without this problem. They have frozen shut every winter.

- Oshkosh, WI, USA

problem #96

Jul 262010


  • 58,000 miles


I am the original owner of a Toyota Sienna le 2004 that currently has 58K miles and is kept in garage under cover. Recently I noticed that the dashboard started to crack in several places. The cracks opened in the plastic top of the dashboard over the clocks panel and near the air conditioner exits. I want to know if there is any recall from Toyota usa company regarding this matter or if this defect has been reported by any other consumers with this model of Toyota vehicle. I would appreciate your investigation and notify me of any information you find.

- Guaynabo, PR, USA

problem #95

Jun 032010


  • 96,000 miles
2004 Sienna le passenger side power sliding door. Cable which pulls door open has snap. Door is no longer operable. It cannot be opened either electronically or manually. Poses hazard as occupants cannot exit out onto curbside.

- Chicago, IL, USA

problem #94

May 152010


  • 68,500 miles
Spot weld on drivers door is failing. Once this weld completely fails the door will swing freely and could slam on me or my children. Contacted the dealer and Toyota and there is an extended warranty for 5 yrs or 100,000 miles. My van is 6 years old and not covered. This problem started after the warranty was over. Toyota will charge $900 to correct this problem. This should be a recall there are hundreds of thousands of Siennas with this issue and it is a known manufacturers defect.

- Kennesaw, GA, USA

problem #93

Apr 172010


  • 72,000 miles
On my 2004 Toyota Sienna minivan the rear hatchback gas struts have failed. This is a dangerous situation that could easily get a small child killed. I almost had this happen when my 5 year old was helping to get groceries out while I was holding the gate open it slipped and came crashing down. Luckily he had just moved and it missed him. These gas struts are a recall item on the power operated lift gates, why aren't they on the manual ones. And the cost of replacements is terrible, $180/ea. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- St Libory, NE, USA

problem #92

Nov 102009


  • miles


The sliding doors on our Toyota Sienna are defective. They stick shut freeze if the temperature gets low enough or there is enough moisture. It's hard to predict the circumstance but the fact is, our kids cannot get in or out of the van and we have had to drive it anyway, three different beepers going off all the way. I have read that this is a common problem for the Sienna and yet Toyota continues to do nothing about it, denying it, in fact. If we were in an accident, and had to escape quickly, only the driver and passenger could escape. When side doors are frozen shut, kids have to exit through the back door which is also dangerous. I know my 2004 is past the warranty, but if this is a common a problem as I have read, shouldn't there be a recall?

- Sheridan, WY, USA

problem #91

Apr 262010


  • miles
2004 Toyota Sienna. The drain system plugged in my moonroof with debris after a heavy rain. Flooded the headliner and went into the dash and screwed up the electrical system. Windows stopped working, alarm was going off in the middle of the night. On the highway, the driverside sliding door started opening on it's own where my one year old child's sits at 65 mph. It is a flawed design with no screen protection of any kind to keep debris out. It plugs off and fills the vehicle with water shorting out the electrical system.

- Columbus, OH, USA

problem #90

Apr 202010


  • 82,000 miles
The automatic sliding doors on our 2004 Toyota Sienna will not open or close. This locks my children in the back without safe access to exit.

- Midland, MI, USA

problem #89

Jun 062009


  • 71,000 miles
2004 Toyota Sienna power sliding door cable snapped and ruined sliding door motor. Dealer to charge $2000 for fix. 1 year earlier passenger door cable snapped. Same issues.

- Manlius, NY, USA

problem #88

Apr 152010


  • 78,000 miles
Passenger sliding door cable corroded and snapped.

- Rochester, NY, USA

problem #87

Jul 012007


  • 30,000 miles
I am the original owner of a 2004 Toyota Sienna. The dashboard is full of hairline cracks. They started on the sides near the A/C vents, traveling towards the center of the dash. First appeared in 2007. Now the dashboard is covered with cracks. Took it to the dealer and complained that it was a defect. Service dept didn't seem to want to deal with it. Finally they took pictures then said they would have to send the pictures off and they would get back to me, which they never did. Called the service dept and they dismissed me saying it was not covered. I don't think they ever sent the pictures in. The cracks get worse every week - longer, and new ones appear. This is clearly a defect. There were no events that took place to cause this, no crash, no fire. The automobile is well maintained. This is a manufacturer's defect.

- Kenner, LA, USA

problem #86

Mar 162010


  • 133,911 miles
Power sliding door on driver's side is stuck open. No way to close it manually. Unsafe to drive.

- Irvine, CA, USA

problem #85

Mar 152010


  • 44,000 miles
We purchased a 2004 Toyota Sienna van. The driver's door hinge has failed causing the entire door to have to be replaced to the tune of about 3K. In searching the internet, 600,000 vehicles had the same defect tracing back to an Indiana factory welding issue. Toyota has not issued a recall and the dealership is telling us it is out of warranty. www.allworldauto.com/comments/2004_toyota_sienna_comments_and_complaints_C202-6966-2004-303-1.html there are also youtube videos depicting the same issue.

- Snohomish, WA, USA

problem #84

Mar 142010


  • 73,000 miles
The passenger side sliding door on 2004 toyta Sienna is not closing. Out in cold and rain with kids for 45 mins.

- Harleysville, PA, USA

problem #83

Mar 072010


  • 108,000 miles
Plastic sheathing on passenger power door, the only power door, dried out and cracked causing the cable wires to be exposed to the elements. As a result, the wires of the cable began to rust and fray and tangled in the door so that it was half opened and would neither open nor close even with the power off. We had to cut the cable off to get the tangled cable free of the door so we could close it. It is poor quality to have the plastic on the cable dry out and crack off so that the power door is unable to be used as a power door which is an option you have to pay extra for. We also had small children buckled into carseats at the time and had we not cut the cable off, we could not drive it as I said the door was stuck half open/half closed.

- Blackshear, GA, USA

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