really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
10 / 0
Average Mileage:
86,094 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Toyota Sienna body / paint problems

body / paint problem

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2004 Toyota Sienna Owner Comments (Page 1 of 14)

problem #264

Nov 172016


  • miles


Right side sliding door operates sporadically, not opening all the way to lock in place.

- Boonville, MO, USA

problem #263

Nov 012016


  • 145,000 miles
Right passenger sliding door will not shut mechanism inside appears to have broken. Occurrence happened getting out of vehicle

- Hudsonville, MI, USA

problem #262

Mar 022014


  • 146,800 miles
In grocery store parking lot, put groceries in driver side back power sliding door. Went to shut and door would not shut all the way. It was stuck.finely got it shut after, about 30 minutes.got home power cable had broken rusted and frayed.recall was found, but Toyota will not fix !!! this happen 2yrs. Ago 2014 & still trying to get this recall fixed..they said I had to many miles on the van, that I got in 2011.. it had 146,892 miles when the door cable broke & was inspected. This is very dangerous.I will not let any children sit next to that broken powered back driver sliding door !! this should be a mandatory recall !! miles should not be a concern ! life of a person should be. I'm still fighting to get this fixed & it's 2016.. broken, rusted & frayed power cable not functional & inoperative & can be very dangerous ! because it's powered with or without the automatic door feature.Toyota needs to up date this recall to a safety mandatory recall with no limits !!!!

- Bethel, OH, USA

problem #261

Oct 012016


  • miles


My rear hatch wont open with button up front or remote

- Bakersfield, CA, USA

problem #260

Jan 012004


  • 0 miles
I am also an unfortunate owner of a 2004 Toyota Sienna with a failed front door check. Isn't an organization like NHTSA supposed to make a manufacturer with such an obvious, extensive and common issue like this provide a suitable repair?? an extension to the warranty is not....not an answer. This is just a piss poor design and the piece of fire hose I screwed to the door and the body is a better design than the piece of junk the factory put out. This is unbelievable and unaccepatable.

- Battle Ground, WA, USA

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problem #259

Mar 012012


  • miles
Passenger door does not work. We purchased vehicle used and they said they had the door disconnected from the electrical buttons so it is manual only. I see resources online that say there is a cable that frays making the door unable to open or close. March 2012 is when we purchased vehicle from previous owner. Door was not working at that time.

- San Clemente, CA, USA

problem #258

Mar 112016


  • miles


Driver door arm/hinge has pushed through and tore the metal in the door frame from what appears to be a bad weld according to online resources of people reporting similar problems. We bought the vehicle used and had no information that may have been sent to previous owners prior to March 2012. Door was making a popping noise when you would open or shut it. One day I couldn't roll down my window all of the way when the door was closed. When the door was open the window would roll down normally. We looked inside of the door to see what was causing it and noticed the arm was inside of the door with torn metal attached to it. Looks like the arm was defected and eventually pushed through the door frame ripping the metal. Date of March 2016 is when the window stopped rolling down all of the way. The noises were happening for years.

- San Clemente, CA, USA

problem #257

Jun 162016


  • 162,000 miles
Passenger side power sliding door stuck half-way due to frayed power cable. Door cannot fully open nor fully close.

- Oak Ridge, TN, USA

problem #256

Nov 012011


  • 150,000 miles
Door has a broken weld, the whole door swings open as the weld is the stopping device. This is a manufacture defect and I am not able to get help from Toyota on this as it has been broke for over 4 years.

- Philadelphia, PA, USA

problem #255

Feb 022016


  • miles
Automatic passenger sliding door not working. The cable became frail and it is not opening and I have to cut the cable off to open the door.

- Chino Hills,, CA, USA

problem #254

May 142016


  • miles


There is a popping noise from the passenger door. Apparently it was a same problem with the driver side door that Toyota had repaired. It was the welding of the support to the door that become loose. Simply put it, they have problem with the welding of the doors. They have repair once on the driver side and the passenger side is happening again. I am afraid the door will come off. I have told their service department but they refuse to repair it.

- Chino Hills, CA, USA

problem #253

Jan 112016


  • 152,000 miles
The driver's side sliding door no longer opens/closes when the buttons are pushed (from the ceiling in the front, from a remote key, and from the button right next to the door.)

- Frederick, MD, USA

problem #252

Jan 142016


  • 160,000 miles
The right passenger sliding door cable has frayed to the point that the door will not open or close.

- Mt. Carmel, TN, USA

problem #251

Apr 182016


  • miles
Takata recall I have a Toyota Sienna 2004. Last year, the sliding door cable was broken and it was just past the warranty. I had to pay $1,200 to have it fixed as the door could be open. And then after a few month, the door can't open automatically and the dealer said a motor failure which would cost another $1,000. I heard a lot of complaints about Toyota Sienna sliding door and unfortunate I am one of the victims. I urge Toyota to take the responsibility and pay customers back.

- Madison, WI, USA

problem #250

Apr 112016


  • 120,000 miles
Passenger power sliding door won't open or close. Door actuator not working

- Silverton, OR, USA

problem #249

Apr 042011


  • 100,000 miles
Sliding doors typically freeze shut in winter, even when water is not present (I.e. garaged). Renders ingress and egress impossibly through these doors. Also, motors and door bearings wear to the point of power doors becoming inoperable or place them in contact with the body of he vehicle. Multiple owners report these and related/similar issues.

- Littleton, CO, USA

problem #248

Mar 022016


  • 0 miles
Front driver side door started making popping noise when opening and closing. The car has only 105,000 miles at time of start of problem.I have read that there are numerous Sienna owners of varying model years who have the same problem. Caused by a failing door check. It is an annoyingly loud sound and as the vehicle owner I am concerned about the inherent dangers from further deterioration. What if I am unable to open the door in an emergency" can the door fall off? what about potential injury to bystanders? what will it take for Toyota to do a full recall? injuries, deaths and lawsuits" this problem is not due to careless use of the vehicle. This is due to shoddy workmanship by the manufacturer - Toyota. Their ability to manufacture reliable products is becoming increasingly suspect. They don't seem to be willing to take full responsibility for this problem they created. They sent me a letter saying the warranty on the van to cover this defect has been extended to 5 years and 100,000 miles. Well, I bought this vehicle new in 2004 and now it has 105,000 miles (the point at which the problem began). That is a useless warranty. They need to take full responsibility for a manufactured defect and provide warrantied replacement to consumers who had faith in them and purchased their product. This is a $2000 fix to replace the door that they need to take responsibility for.

- Victoria, TX, USA

problem #247

Feb 062016


  • 162,000 miles
The contact owns a 2004 Toyota Sienna. The contact stated that the passenger side sliding door cable fractured and caused the door not to open. The vehicle was taken to the dealer where it was diagnosed that the cable connector needed to be replaced. The manufacturer was notified of the failure. The failure mileage 162,000.

- Princeton, NJ, USA

problem #246

Mar 052016


  • 98,216 miles
The front door check has come loose and "pops" when opening/closing. This results in the door swinging shut without warning and could easily cause physical harm to an adult and severe harm to a smaller child. Toyota issued a severely limited "technical service bulletin" that only extended coverage for this defect to 5 years/100,000 (whichever came first). However, the average person does not drive 20,000 miles per year so the problem is now showing up en masse and Toyota is refusing to fix the known issue. My 2004 Sienna started showing signs of this defect before it reached 100,000 miles recently but because it was beyond 5 years they have refused to address this safety/performance issue that has been previously acknowledged by Toyota to affect as many as 600,000 vehicles. Unlike numerous other technical and safety issues Toyota has recalled on this same range of Siennas this defect was purposefully listed as a "technical service bulletin" with a severely limited extension with the knowledge that the vast majority of owners would be beyond the extension before they began experiencing the problem. There are numerous reports of doors getting stuck, falling open, swinging shut unexpectedly as a result of this issue and should be corrected by Toyota under a full recall.

- Denton, TX, USA

problem #245

Mar 022016


  • miles
Rear back door flew open and unable to latch while driving on parkway.

- Brooklyn, NY, USA

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