really awful
Crashes / Fires:
0 / 3
Injuries / Deaths:
3 / 0
Average Mileage:
73,053 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Toyota Sienna electrical problems

electrical problem

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2004 Toyota Sienna Owner Comments (Page 1 of 6)

problem #105

Nov 172016


  • miles


Right side sliding door operates sporadically, not opening all the way to lock in place.

- Boonville, MO, USA

problem #104

Nov 012016


  • 36,000 miles
The right side electric side door will not slide all the way back. In a stationary position.

- Boonville, MO, USA

problem #103

Aug 292016


  • miles
On August 29, 2016 we were awoken by the fire department at 3:30am letting us know our 2004 Toyota Sienna was on fire in the driveway. They were able to break into the van and contain the fire but the vehicle was completely burnt up on the front right side and a total loss for our family. It appeared to be an electrical fire under the dashboard. We filed a complaint/claim with Toyota the following week and as of December 2, 2016, still have not gotten a resolution and have not been cleared by Toyota to even tow the vehicle. We have placed numerous calls to their customer service division. Initially, we were told claims department has up to 30 business days to respond to the claim. Once we exceeded the 30 business days ┐ we contacted again and were then told they ┐typically┐ take 30 days but it could be longer. Previously - Toyota sent out a fire investigator in October. In a follow up call to that investigator by us ┐ he confirmed he turned over his findings to Toyota and let us know that the cause was unable to be determined.

- Madison, MS, USA

problem #102

Jul 012015


  • 42,000 miles


Power sliding side doors, both passenger and drive sides, do not work. I had the dealer repair the driver's side a few years ago for about $1,600. Last year, the passenger side door stopped working. I don't want to pay another $1,600 to have this door replaced given all the complaints that I see on the web regarding this issue as I am concerned this will break again. Basically, we don't use the passenger side door anymore, because we are afraid it will get stuck and we won't be able to close it; which is what happened with the driver side door. This seems to be a serious safety issue. Many people are clamoring for a safety recall; 1) https://www.facebook.com/Toyota-Sienna-faulty-power-sliding-doors-233250320033754/; 2) repairpal.com/problem-with-door-mechanism-in-electric-sliding-doors-992

- Saratoga, CA, USA

problem #101

Mar 022014


  • 146,800 miles
In grocery store parking lot, put groceries in driver side back power sliding door. Went to shut and door would not shut all the way. It was stuck.finely got it shut after, about 30 minutes.got home power cable had broken rusted and frayed.recall was found, but Toyota will not fix !!! this happen 2yrs. Ago 2014 & still trying to get this recall fixed..they said I had to many miles on the van, that I got in 2011.. it had 146,892 miles when the door cable broke & was inspected. This is very dangerous.I will not let any children sit next to that broken powered back driver sliding door !! this should be a mandatory recall !! miles should not be a concern ! life of a person should be. I'm still fighting to get this fixed & it's 2016.. broken, rusted & frayed power cable not functional & inoperative & can be very dangerous ! because it's powered with or without the automatic door feature.Toyota needs to up date this recall to a safety mandatory recall with no limits !!!!

- Bethel, OH, USA

problem #100

Jul 042016


  • 79,000 miles
The vsc sensor is activating during normal driving conditions without warning. This is causing the van to aggressively apply the brakes and lose acceleration. This issue mainly occurs when turning down while going down hill, however it happens randomly in other instances as well. I have been in several life threatening instances where the brakes are being applied while traveling through mountains with large semi trucks behind me.. nearly causing several accidents. My research points to a few things that could possibly be the culprit: The yaw sensor stearing wheel rotational position sensor vsc computer module this video captures exactly what is happening to my vehicle. Https://www.youtube.com/watch?V=tgmjafpifko I cannot find any instances where this issue was fixed online

- Rock Hill, SC, USA

problem #99

Apr 302016


  • miles


My rear door is not working, I have visited two Toyota dealership and they told my the rear lift gate and rear hatch latch both of them needs to be replace. We did that relapacemt. The problem has not being solved, we tried to make the door working manually instead of automatically also this way is not helpful. It looks like we reaching to closed way.

- Auburn, AL, USA

problem #98

Jan 112016


  • 152,000 miles
The driver's side sliding door no longer opens/closes when the buttons are pushed (from the ceiling in the front, from a remote key, and from the button right next to the door.)

- Frederick, MD, USA

problem #97

Apr 182016


  • miles
Takata recall I have a Toyota Sienna 2004. Last year, the sliding door cable was broken and it was just past the warranty. I had to pay $1,200 to have it fixed as the door could be open. And then after a few month, the door can't open automatically and the dealer said a motor failure which would cost another $1,000. I heard a lot of complaints about Toyota Sienna sliding door and unfortunate I am one of the victims. I urge Toyota to take the responsibility and pay customers back.

- Madison, WI, USA

problem #96

Feb 052016


  • 125,000 miles
Rear passenger electric sliding door does not open or close and failed one day. The door latch assembly is electrically operated and there is no manual override. The door can only be operated electrically and cannot be opened manually at all with out making a $1500 - $3500 repair to replace the faulty electrical system (door latch assembly and door motor) of the vehicle. This is a potentially life threatening situation for small children since if there is an accident how are you going to get the children out of the vehicle since the door cannot be operated manually? this issue needs to be investigated and a total recall of all electrical door assemblies need to be made for all years affected and a manual override needs to be engineered such that children's lives are not at risk due to faulty engineering.

- Ijamsville, MD, USA

problem #95

Aug 312015


  • 264,888 miles


The contact owns a 2004 Toyota Sienna. While driving at 35 mph, the vsc and the ABS warning lights illuminated intermittently. The contact also stated that when the failure occurred, the front of the vehicle began to swerve into other lanes while the rear of the vehicle went in the opposite direction. The vehicle was taken to a dealer where the steering sensor was replaced, but the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approximately 264,888.

- Chalfant Valley, CA, USA

problem #94

Oct 172014


  • 134,000 miles
The contact owns a 2004 Toyota Sienna. While attempting to open the vehicle's automatic doors, the contact heard an abnormal noise. While trying to close the doors, the driver side sliding door would not close. The contact took a closer look and noticed that there was a frayed cable on the top side of the automatic door. The vehicle was taken to an independent mechanic where the cable was cut for the contact to be able to close the door manually. The contact stated that the passenger side sliding door became inoperable approximately three weeks later with the cable being frayed at the top of the door and would not close. The vehicle was towed to an independent mechanic where the cable was cut and the door was closed. The contact stated that the mechanic stopped electricity from going to the door so that the door could be opened and closed manually as an interim repair. Since the doors were originally automatically powered to open and close, they became very hard to operate. The failure mileage was 134,000.

- Flaida, CO, USA

problem #93

Jun 102014


  • 197,000 miles
The contact owns a 2004 Toyota Sienna. The contact stated that the passenger side automatic sliding door failed to open and the wires were corroded. The failure recurred multiple times. The vehicle was not diagnosed or repaired. The VIN was unavailable. The manufacturer was notified of the failure. The VIN was unknown. The approximate failure mileage was 197,000.

- Baltimore , MD, USA

problem #92

Dec 282012


  • miles
The electric sliding door does not close. It constantly shuts and opens. If a person is stepping into the car the door will close on the person unless they physically manhandle the door. An adult had a difficult time stopping the door from closing on her. During the winter months the sliding doors will not open. Some how the handle release the door ajar beeping noise but the doors will not open from the inside or outside. People need to climb to the back from the front. We received a recall notice but when we took our car in to the dealership it was beyond the 9 year limit. The dealership said it would be over $1000 to repair. We have since had an accident related to the spare tire recall that we thought the Toyota dealership remedied. I now realize the problem and issues with manufacture errors and responsibility. I believe Toyota should be responsible to repair the sliding door issues before someone gets crushed in the electric slider. If ever we were in an accident in the winter, how would the people sitting in the middle rows exit the car. There needs to be a better system to inform consumers of faulty equipment before an accident happens. Manufacturers need to be responsible before an incident occurs. When I called Toyota, they said that I did not have a service history or brand loyalty. We have owned our Toyota for 8 years! we have taken our car to local mechanics except for issues of recall. Our friends bought a Toyota Sienna due to our recommendation and car history. 2 weeks ago we just purchased a Toyota prius for our daughter. That is customer loyalty.

- Westhampton Beach, NY, USA

problem #91

Jun 252012


  • 68,000 miles
Passenger rear sliding automatic door's cable frayed. Called Toyota and they stated there was an extended warranty and it would be covered at no charge. I had not been able to leave the vehicle because it was needed and made our way around the issue. I would like to sell the van but now I am told it will be almost 2000 to fix because it is out of warranty"? makes no sense as when I initially called, they stated it would be no charge and never mentioned anything about time or mileage. I beg to differ on this issue as when I made the initial call it was covered. So shouldn't it still be"

- Cranston, RI, USA

problem #90

Dec 172014


  • 104,000 miles
Toyota dealer (victory Toyota of canton, 46352 Michigan av, canton, mi 48188) failed to fix the shift lock solenoid assembly that a subject of a recall and promised to call once the new parts are available. It has been more than 2 months and the part has not been replaced.

- Westland, MI, USA

problem #89

Feb 062015

Sienna 6-cyl

  • 230,000 miles
After driving the minivan to drop off the children at daycare, the driver side power door was open automatically but afterward, would not close. The motor that opens and closes the door would not respond to the button that opens and closes the door. It would not respond to the remote control button that open and closes the door. That driver side door stayed stuck in the open position. I attempted but could not push it to get it close. I attempted to press and use the button on the dashboard that would make the door go into manual mode but once the motor is engage to drive open the door, it seems that it would not disengaged. Again, the door just stay stuck in the open position. I ended up driving the minivan slowly on the side roads for about 5 miles to get back home with the driver side door open and park it back in my garage. I called Toyota headquarter today (2-9-2015) to file my safety concern/complaint and am given a complaint #[xxx] Toyota will not help me rectify the safety defect, they said it was out of warrantee. I would have to take care of the safety defect myself. Please look into this matter. Luckily, this incident happened in phoenix, Arizona where weather is usually not an issue. I use to live in minneapolis, Minnesota. This van was purchase there in Minnesota in fact. I can imagine a scenario where if the door would not close during winter with children in it, it could be dangerous and catastrophic in terms of exposing the passengers to the harsh elements. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Goodyear, AZ, USA

problem #88

Mar 012013


  • 120,000 miles
The contact owns a 2004 Toyota Sienna. The contact stated that both passenger side doors failed to open or close. The failure recurred on numerous occasions. The vehicle was taken to a dealer, where the sliding track was lubricated, but the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 120,000. The VIN was unavailable.

- Lakin, KS, USA

problem #87

Jan 102015

Sienna 6-cyl

  • 49,000 miles
Dash board has a crack on passenger side right where the air bag is. While driving on the freeway noticed check engine light came on and speedometer reading went to 0. stopped counting miles and car going on 65 but speedometer reads 0. also gas tank level indicator goes from half tank to empty and gas light turn on. It is not safe as I don't know at what speed my car is going on and also if the crack on the dash board gets bigger, air bags might pop out. Need somebody to look into this as the van is driven only 49000 miles. This is very unusual.

- San Jose, CA, USA

problem #86

Aug 012010

Sienna 6-cyl

  • 85,000 miles
This vehicle has two electric side doors, move the two wires running out the door. In states where a lot of snow, salt destroys the cables and they break easily. When I try to buy the cables, it's almost impossible because the Toyota dealer only sell the complete electrical machinery.

- New Bedford, MA, USA

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