The contact owns a 2008 Toyota Sienna. The contact stated while driving approximately 15 MPH, the spare tire hatch control cable snapped and dropped the spare tire onto the roadway. The vehicle rode over the spare tire on the passenger-€™s side rear wheel causing a jolt to the vehicle. The contact pulled off the road safely and determined that the vehicle was drivable. The contact had not taken the vehicle to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 195,000.

- Middleburg, FL, USA

The contact owns a 2008 Toyota Sienna. The contact stated that the vehicle was included and partially remedied under NHTSA campaign number: 14V273000 (tires) however, the remaining part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure...updated 06-08-15 the consumer stated there was excessive corrosion of the spare tire carrier cable. Spare tire and cable were removed from the vehicle. The spare tire was placed in the open cargo area near the rear of the vehicle causing both a safety issue and inconvenience in the use of the cargo area and rear seats. Updated 11/23/15

- Mechanicsburg, PA, USA

Received letter,7/24/14, advising that my 2008 Toyota Sienna had a potential problem with the cable, holding the spare tire underneath the vehicle, which needed to be replaced. On 8/26/14, my spare tire was relocated to the luggage compartment of my van which rendered the area unusable for folding the rear seats down to use that area for transporting larger items, etc! I checked several times with my local dealer regarding a permanent solution/repair and was told they had not yet received notice of and/or repair parts for the identified problem.on 11/20/14, I contacted the Toyota customer experience center and spoke, at length, with a representative who stated that they had been receiving numerous calls regarding this issue and that she was aware of several meetings regarding the issue but no resolution as yet and no idea when a resolution will occur. It would seem that by now, if the situation is being actively worked on, an acceptable repair would be available! I am frustrated and disappointed with Toyota for their seeming indifference to those of us waiting for their action on this matter. Thank you for your prompt attention to this situation.

- Winona Lake, IN, USA